Motionsblinds Bluetooth - it is not possible to connect to the device

aquisgranum commented 2 days ago

The problem

My motionblind device is automatically detected and I can install the device. But after that it is not possible to connect to the device. Resetting the motor connection did not help.

What version of Home Assistant Core has the issue?

2024.10.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Motionblinds Bluetooth

Link to integration documentation on our website

https://www.home-assistant.io/integrations/motionblinds_ble

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 2 days ago

Hey there @lennp, @jerrybboy, mind taking a look at this issue as it has been labeled with an integration (motionblinds_ble) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `motionblinds_ble` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign motionblinds_ble` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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LennP commented 22 hours ago

What error do you get? Could you send some debug logs?

https://www.home-assistant.io/docs/configuration/troubleshooting/#enabling-debug-logging

aquisgranum commented 12 hours ago

core log says:

_Logger: motionblindsble.device Quelle: components/motionblinds_ble/cover.py:100 Erstmals aufgetreten: 22:29:09 (1 Vorkommnisse) Zuletzt protokolliert: 22:29:09

(49:76:30:50:03:E9) Could not connect to blind_

debug log:

_"integration_manifest": { "domain": "motionblinds_ble", "name": "Motionblinds Bluetooth", "bluetooth": [ { "localname": "MOTION*", "connectable": true } ], "codeowners": [ "LennP", "jerrybboy" ], "config_flow": true, "dependencies": [ "bluetooth_adapters" ], "documentation": "https://www.home-assistant.io/integrations/motionblinds_ble", "integration_type": "device", "iot_class": "assumed_state", "loggers": [ "motionblindsble" ], "requirements": [ "motionblindsble==0.1.2" ], "is_built_in": true }, "setup_times": { "null": { "setup": 7.698300760239363e-05 }, "01J9YNRTGPE658SD66RXBFKSAT": { "wait_import_platforms": -0.21066352701745927, "wait_base_component": -0.0015050280198920518, "config_entry_setup": 0.21609360398724675 } }, "data": { "entry": { "created_at": "2024-10-11T20:54:21.462496+00:00", "data": { "address": "49:76:30:50:03:E9", "local_name": "MOTION_03E9", "mac_code": "03E9", "blind_type": "roller" }, "discovery_keys": { "bluetooth": [ { "__type": "<class 'homeassistant.helpers.discovery_flow.DiscoveryKey'>", "repr": "DiscoveryKey(domain='bluetooth', key='49:76:30:50:03:E9', version=1)" } ] }, "disabled_by": null, "domain": "motionblinds_ble", "entry_id": "01J9YNRTGPE658SD66RXBFKSAT", "minor_version": 1, "modified_at": "2024-10-11T20:54:21.462497+00:00", "options": {}, "pref_disable_new_entities": false, "pref_disable_polling": false, "source": "bluetooth", "title": "REDACTED", "unique_id": "REDACTED", "version": 1 }, "device": { "blind_type": "Roller blind", "timezone": null, "position": null, "tilt": null, "calibration_type": null, "connection_type": "disconnected", "end_positioninfo": null } }

Im not seeing anything that could possibly be helpful but please take a look. Thanks.

aquisgranum commented 12 hours ago

Sorry, there was another Error I didnt see right away (core log):

Logger: homeassistant.components.websocket_api.http.connection Quelle: components/websocket_api/commands.py:245 Integration: Home Assistant WebSocket API (Dokumentation, Probleme) Erstmals aufgetreten: 22:29:09 (1 Vorkommnisse) Zuletzt protokolliert: 22:29:09

_[139635992482800] Unexpected exception Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/client.py", line 214, in connect reply = await self._bus.call( ^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/dbus_fast/aio/message_bus.py", line 385, in call await future asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/bleak_retry_connector/init.py", line 363, in establish_connection await client.connect( File "/usr/local/lib/python3.12/site-packages/habluetooth/wrappers.py", line 311, in connect connected = await super().connect(kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/bleak/init.py", line 615, in connect return await self._backend.connect(kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/client.py", line 151, in connect async with async_timeout(timeout): File "/usr/local/lib/python3.12/asyncio/timeouts.py", line 115, in aexit raise TimeoutError from exc_val TimeoutError

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 245, in handle_call_service response = await hass.services.async_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2761, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2804, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 996, in entity_service_call single_response = await _handle_entity_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1068, in _handle_entity_call result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/motionblinds_ble/cover.py", line 100, in async_stop_cover await self.device.stop() File "/usr/local/lib/python3.12/site-packages/motionblindsble/device.py", line 73, in wrapper if not await self.connect( ^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/motionblindsble/device.py", line 654, in connect raise e File "/usr/local/lib/python3.12/site-packages/motionblindsble/device.py", line 648, in connect return await self._connection_queue.wait_for_connection(self) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/motionblindsble/device.py", line 285, in wait_for_connection raise e File "/usr/local/lib/python3.12/site-packages/motionblindsble/device.py", line 277, in wait_for_connection self._connection_task.result() File "/usr/local/lib/python3.12/site-packages/motionblindsble/device.py", line 678, in establish_connection bleak_client = await establish_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/bleak_retry_connector/init.py", line 387, in establish_connection _raise_if_needed(name, device.address, exc) File "/usr/local/lib/python3.12/site-packages/bleak_retry_connector/init.py", line 327, in _raise_if_needed raise BleakNotFoundError(msg) from exc bleak_retryconnector.BleakNotFoundError: 49:76:30:50:03:E9 - 49:76:30:50:03:E9: Failed to connect after 5 attempt(s): TimeoutError

LennP commented 12 hours ago

Do you get this error every time you try to connect?
Is your blind within reach of the Bluetooth adapter that is connected to home assistant?
Are there other devices connected to the Bluetooth adapter in home assistant?
Can you connect to the blind with the Motionblinds Bluetooth app?

aquisgranum commented 12 hours ago

Do you get this error every time you try to connect? Yes

Is your blind within reach of the Bluetooth adapter that is connected to home assistant? i tested it with the blind in a 1 meter range of my adapter. no success.

Are there other devices connected to the Bluetooth adapter in home assistant? no, its a new bluetooth adapter i only got to connect the blind. (ugreen CM656)

Can you connect to the blind with the Motionblinds Bluetooth app? yes. no problems with the app

Thanks a lot for trying to help. I really appreciate it.

LennP commented 9 minutes ago

Hmm interesting

Can you make sure the blind address and name in the Motionblinds Bluetooth app (which you can find in the blind settings screen in the top right), match the information in the diagnostics: "address": "49:76:30:50:03:E9", "local_name": "MOTION_03E9",
The device in home assistant has a signal strength entity (which is disabled by default, so enable it first if you have it disabled), can you see if that gets any value updates by clicking on it?
Have you tried removing the device from home assistant, restarting home assistant and then adding it again (for example from discovery)?
You have one Bluetooth adapter correct, and no ESPHome Bluetooth proxies? (check the Bluetooth integration to make sure)

home-assistant / core