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Reolink webhook URL unreachable #128564

Open auanasgheps opened 1 week ago

auanasgheps commented 1 week ago

The problem

Hi

I am following up #124208

I have a Reolink Camera (E1 Zoom) integrated with HA. From time to time, I get the error Reolink webhook URL unreachable.

This is NOT network related. I don't have VLANs. HA is reachable over HTTP in LAN for local devices.

The workaround is to reboot the camera, but this is happening quite often since few weeks. I don't think it's camera related, because the camera settings have not been changed. Once rebooted, the camera works fine for sime time with HA.

immagine

192.168.0.124 is the Reolink Camera, which is up and running. immagine

What version of Home Assistant Core has the issue?

core-2024.10.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Reolink

Link to integration documentation on our website

https://www.home-assistant.io/integrations/reolink

Diagnostics information

Debug logging while restarting the integration a couple of times. home-assistant_reolink_2024-10-17T11-02-42.616Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logs attached in the diagnostics information

Additional information

No response

home-assistant[bot] commented 1 week ago

Hey there @starkillerog, mind taking a look at this issue as it has been labeled with an integration (reolink) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `reolink` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign reolink` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)

reolink documentation reolink source (message by IssueLinks)

auanasgheps commented 1 day ago

Hello, any update on this? It just happened again yesterday: I rebooted HA because of updates, I got the error (and the integration took 2 minutes to load up). I had to reboot the camera and the integration to get it working properly again.