Valves not present on Home Assistant

[duemila2]

The problem

I have installed the Tado extension for Home Assistant. I have 5 thermostatic valves on my Tado account but there are none on my Home Assistant. I have already tried reinstalling the extension and reconfiguring it. How can I solve this?

What version of Home Assistant Core has the issue?

core-2024.6.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

tado

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tado

Diagnostics information

home-assistant_tado_2024-10-24T17-23-57.754Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @chiefdragon, @erwindouna, mind taking a look at this issue as it has been labeled with an integration (tado) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `tado` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign tado` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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tado documentation tado source _{^{(message by IssueLinks)}}

[Griffenz]

Hello together, it seems new series tado° X is not supported yet. I have read somewhere there is a new API which needs to be implemented, not sure if it is right though. See e.g. Smart Radiator Thermostat X - Starter Kit. Thank you!