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Matter - Eve Energy cannot add in HA - Network is unreachable #129588

Open vinid223 opened 2 hours ago

vinid223 commented 2 hours ago

The problem

I am trying to add a Eve Energy smart plug in HA using the Matter integration but it is not working.

The device works perfectly fine using Matter in Apple HomeKit. I can enable pairing mode but when adding an existing device or even if I factory reset the device and add it directly into HA, I get an error.

I've checked every aspect of my router configuration as mentioned in couple of forum posts. Did many trial and error by disabling/enabling anything related to QoS, OneMesh, Multicast.

IPv6 is working fine, I can ping from the container other IPv6 devices outside of the host.

I'm not sure what I can do more, maybe something on my side and/or an issue with HA and Matter.

It's a brand new install, my other light switch imported without hassle.

What version of Home Assistant Core has the issue?

core-2024.10.4

What was the last working version of Home Assistant Core?

core-2024.10.4

What type of installation are you running?

Home Assistant Container

Integration causing the issue

Matter - Eve Energy

Link to integration documentation on our website

https://www.home-assistant.io/integrations/matter/#to-add-a-new-device-using-the-ios-companion-app

Diagnostics information

config_entry-matter-01JB9RTG0XMT6N2E60G81QQVF9.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Matter-Server (docker) error logs

2024-10-31 12:24:14.305 (MainThread) INFO [matter_server.server.device_controller] Starting Matter commissioning with code using Node ID 36.
2024-10-31 12:24:14.359 (Dummy-2) CHIP_ERROR [chip.native.-] src/inet/UDPEndPointImplSockets.cpp:416: OS Error 0x02000065: Network is unreachable at src/controller/SetUpCodePairer.cpp:280
2024-10-31 12:24:44.324 (Dummy-2) CHIP_ERROR [chip.native.CTL] Discovery timed out
2024-10-31 12:24:44.324 (Dummy-2) CHIP_ERROR [chip.native.ZCL] Secure Pairing Failed
2024-10-31 12:24:44.324 (Dummy-2) WARNING [chip.ChipDeviceCtrl] Failed to establish secure session to device: src/controller/python/ChipDeviceController-ScriptDevicePairingDelegate.cpp:89: CHIP Error 0x00000003: Incorrect state
2024-10-31 12:24:44.325 (MainThread) ERROR [matter_server.server.client_handler] [22555417030288] Error while handling: commission_with_code: Commission with code failed for node 36.

Additional information

No response

home-assistant[bot] commented 2 hours ago

Hey there @home-assistant/matter, mind taking a look at this issue as it has been labeled with an integration (matter) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `matter` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign matter` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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