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UDM PRO MAX problem with integration Unifi Protect. SOLVED !!! Authentication fails if no HDD installed !!! #130272

Open tomaszflisek opened 2 weeks ago

tomaszflisek commented 2 weeks ago

The problem

UDM PRO MAX problem with adding integration for Unifi Protect . I have info : invalid authentication . I have tried with Unifi Network and all works but not Unifi Protect.

What version of Home Assistant Core has the issue?

core-2024.11.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

Birowsky commented 1 week ago

I'm sure it's implied, but for clarity, here's what I see:

image

I tried logging into unify with that account and I can confirm that it works. The integration doesn't accept it though. I'm on Protect 5.0.51

tomaszflisek commented 1 week ago

I have solved my problem ... my hard drive in UDM PRO MAX was damaged and not avaible in unifi protect that s why it was not possible to make integration and log in ... so if your HDD is damaged / not working / or you have no HDD at all then it will not allow to log in :)

Birowsky commented 1 week ago

Are you serious xD I DO have a faulty HDD. Please change the title of this issue to reflect this.

Birowsky commented 1 week ago

This way we miss the opportunity to track the issue. It'll be better if you put something like: "Authentication fails if no HDD installed"