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SkyConnect v1.0 not working due to No such file or directory #130474

Open ggravlingen opened 1 day ago

ggravlingen commented 1 day ago

The problem

Earlier today, my SkyConnect v1.0 stopped working completely out of the blue. I'm seeing this error under Integrations / Zigbee Home Automation.

Failed setup, will retry: [Errno 2] No such file or directory: '/dev/serial/by-id/usb-Nabu_Casa_SkyConnect_v1.0_5089d6fbc314ed11a4f2ba8be054580b-if00-port0'

What version of Home Assistant Core has the issue?

2024.11.1

What was the last working version of Home Assistant Core?

2024.11.1

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ZHA

Link to integration documentation on our website

https://www.home-assistant.io/integrations/zha

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-11-12 22:54:58.779 DEBUG (MainThread) [homeassistant.components.zha] Failed to set up ZHA
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/zha/__init__.py", line 151, in async_setup_entry
    await zha_gateway.async_initialize()
  File "/usr/local/lib/python3.12/site-packages/zha/application/gateway.py", line 275, in async_initialize
    await self._async_initialize()
  File "/usr/local/lib/python3.12/site-packages/zha/application/gateway.py", line 258, in _async_initialize
    await self.application_controller.startup(auto_form=True)
  File "/usr/local/lib/python3.12/site-packages/zigpy/application.py", line 235, in startup
    await self.connect()
  File "/usr/local/lib/python3.12/site-packages/bellows/zigbee/application.py", line 147, in connect
    await self._ezsp.connect(use_thread=self.config[CONF_USE_THREAD])
  File "/usr/local/lib/python3.12/site-packages/bellows/ezsp/__init__.py", line 130, in connect
    self._gw = await bellows.uart.connect(self._config, self, use_thread=use_thread)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/bellows/uart.py", line 146, in connect
    protocol, connection_done = await thread.run_coroutine_threadsafe(
                                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/bellows/uart.py", line 125, in _connect
    transport, _ = await zigpy.serial.create_serial_connection(
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/zigpy/serial.py", line 132, in create_serial_connection
    raise exc.__context__ from None
  File "/usr/local/lib/python3.12/site-packages/serial/serialposix.py", line 322, in open
    self.fd = os.open(self.portstr, os.O_RDWR | os.O_NOCTTY | os.O_NONBLOCK)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
FileNotFoundError: [Errno 2] No such file or directory: '/dev/serial/by-id/usb-Nabu_Casa_SkyConnect_v1.0_5089d6fbc314ed11a4f2ba8be054580b-if00-port0'
2024-11-12 22:54:58.786 INFO (MainThread) [universal_silabs_flasher.flasher] Probing ApplicationType.GECKO_BOOTLOADER at 115200 baud
2024-11-12 22:54:58.787 DEBUG (MainThread) [zigpy.serial] Opening a serial connection to '/dev/serial/by-id/usb-Nabu_Casa_SkyConnect_v1.0_5089d6fbc314ed11a4f2ba8be054580b-if00-port0' (baudrate=115200, xonxoff=False, rtscts=False)
2024-11-12 22:54:58.791 DEBUG (MainThread) [homeassistant.components.zha.repairs.wrong_silabs_firmware] Failed to probe application type
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/zha/repairs/wrong_silabs_firmware.py", line 87, in probe_silabs_firmware_type
    await flasher.probe_app_type()
  File "/usr/local/lib/python3.12/site-packages/universal_silabs_flasher/flasher.py", line 199, in probe_app_type
    result = await probe_funcs[probe_method](baudrate=baudrate)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/universal_silabs_flasher/flasher.py", line 107, in probe_gecko_bootloader
    async with self._connect_gecko_bootloader(baudrate) as gecko:
  File "/usr/local/lib/python3.12/contextlib.py", line 210, in __aenter__
    return await anext(self.gen)
           ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/universal_silabs_flasher/common.py", line 125, in connect_protocol
    _, protocol = await zigpy.serial.create_serial_connection(
                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/zigpy/serial.py", line 132, in create_serial_connection
    raise exc.__context__ from None
  File "/usr/local/lib/python3.12/site-packages/serial/serialposix.py", line 322, in open
    self.fd = os.open(self.portstr, os.O_RDWR | os.O_NOCTTY | os.O_NONBLOCK)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
FileNotFoundError: [Errno 2] No such file or directory: '/dev/serial/by-id/usb-Nabu_Casa_SkyConnect_v1.0_5089d6fbc314ed11a4f2ba8be054580b-if00-port0'


### Additional information

I'm using the Terminal add-on and listing the `/dev` folder. There is no `/dev/serial` folder.
home-assistant[bot] commented 1 day ago

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `zha` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign zha` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)

zha documentation zha source (message by IssueLinks)

ggravlingen commented 1 day ago

Additional information: I tried using another USB cable from my RPI4 to the SkyConnect. I've also tried turning the RPI4 off completely and also tried unplugging/plugging in the SkyConnect. None of these measures helped.

ggravlingen commented 9 hours ago

Having done some research, I believe this is related to the USB bus being broken. Will buy a Green-device and investigate this theory.

puddly commented 9 hours ago

Have you tried plugging the SkyConnect into a second computer to verify if the device itself isn't broken?