Home Connect integration no longer working

[PaulAntonDeen]

The problem

My home connect devices no longer report their states in Home Assistant, I do still see them in the app. So I deleted the integration and tried to re-add it. I do get the devices (induction plate, dishwasher and over) but none of them have working states or sensors.

What version of Home Assistant Core has the issue?

core-2024.11.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Home Connect

Link to integration documentation on our website

https://www.home-assistant.io/integrations/home_connect

Diagnostics information

home-assistant_home_connect_2024-11-14T14-22-40.409Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Nothing I can see

Additional information

It was working for a couple of months, it stopped working about 2 or 3 weeks ago.

[home-assistant[bot]]

Hey there @davidmstraub, @diegorro98, mind taking a look at this issue as it has been labeled with an integration (home_connect) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `home_connect` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign home_connect` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

home_connect documentation home_connect source _{^{(message by IssueLinks)}}

[Diegorro98]

Hey! Did the entities work before 15:09?

[PaulAntonDeen]

It has not been working for 1 or 2 weeks now and worked well before that.

[Diegorro98]

Could you do the follow these steps to get debug logs and send them to here? Thank you

1. Enable integration's debug logs
2. Reload the integration
3. Wait until the errors
4. Stop the debug logs and download the file given when the logs are stopped