Timeout Error: HTTPSConnectionPool

[DaFr0n]

The problem

Failed setup, will retry:

Log provided

What version of Home Assistant Core has the issue?

2024.11.3

What was the last working version of Home Assistant Core?

2024.11.2

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Yale Smart Living

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-11-23 10:00:29.525 INFO (SyncWorker_13) [yalesmartalarmclient.auth] Authorization to Yale Alarm API successful
2024-11-23 10:00:29.600 DEBUG (SyncWorker_13) [yalesmartalarmclient.auth] Yale URL updated: https://mob.yalehomesystem.co.uk/yapi/
2024-11-23 10:00:37.536 DEBUG (SyncWorker_6) [yalesmartalarmclient.auth] Timeout Error: HTTPSConnectionPool(host='mob.yalehomesystem.co.uk', port=443): Read timed out. (read timeout=7)
2024-11-23 10:00:37.536 DEBUG (SyncWorker_6) [yalesmartalarmclient.client] Retry 1 on get_information function
2024-11-23 10:00:50.283 DEBUG (SyncWorker_6) [yalesmartalarmclient.auth] Timeout Error: HTTPSConnectionPool(host='mob.yalehomesystem.co.uk', port=443): Read timed out. (read timeout=7)
2024-11-23 10:00:50.284 DEBUG (SyncWorker_6) [yalesmartalarmclient.client] Retry 2 on get_information function
2024-11-23 10:01:03.012 DEBUG (SyncWorker_6) [yalesmartalarmclient.auth] Timeout Error: HTTPSConnectionPool(host='mob.yalehomesystem.co.uk', port=443): Read timed out. (read timeout=7)
2024-11-23 10:01:03.012 DEBUG (SyncWorker_6) [yalesmartalarmclient.client] Retry 3 on get_information function
2024-11-23 10:01:15.742 DEBUG (SyncWorker_6) [yalesmartalarmclient.auth] Timeout Error: HTTPSConnectionPool(host='mob.yalehomesystem.co.uk', port=443): Read timed out. (read timeout=7)
2024-11-23 10:01:15.742 DEBUG (SyncWorker_6) [yalesmartalarmclient.client] Retry 4 on get_information function
2024-11-23 10:01:15.742 DEBUG (MainThread) [homeassistant.components.yale_smart_alarm] Finished fetching yale_smart_alarm data in 46.031 seconds (success: False)

Additional information

No response

[home-assistant[bot]]

Hey there @gjohansson-st, mind taking a look at this issue as it has been labeled with an integration (yale_smart_alarm) you are listed as a code owner for? Thanks!

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Code owners of `yale_smart_alarm` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign yale_smart_alarm` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[gjohansson-ST]

Not too much we can do. It does a timeout so I guess you'd need to wait for it to load properly.

[DaFr0n]

Do you need any more logs, its been like this for days, constant retry loop

[gjohansson-ST]

Did you reboot in between? It seems to have helped in the past for others while yes, not a solution in itself.