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ThermoPro integration does not detect devices #131529

Open bilalhp opened 1 week ago

bilalhp commented 1 week ago

The problem

Hello,

I just bought 3x TP357 temperature and humidity sensors. I put on the battery and expect to see the devices appearing in HA. However, they didn't.

When I try to add ThermoPro integration, it says "No devices found on the network".

Then, I installed Passive BLE Monitor integration (https://github.com/custom-components/ble_monitor) and all 3 devices appear to be sending their data perfectly fine. One of them:

image

However, ThermoPro integration doesn't seem to appear.

As a side note, I never installed and used the ThermoPro app at my home. I also don't have any other Bluetooth gateways (Shelly etc.) at home.

I am using the on-board Bluetooth chip of the RPi4 (which also runs HA) and both Bluetooth integration as well as Passive BLE Monitor integration work fine.

What version of Home Assistant Core has the issue?

core-2024.11.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

ThermoPro

Link to integration documentation on our website

https://www.home-assistant.io/integrations/thermopro/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 1 week ago

Hey there @bdraco, @h3ss, mind taking a look at this issue as it has been labeled with an integration (thermopro) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `thermopro` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign thermopro` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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