NICE G.O. Issue adding a new Garage Door after updating wall panel

johndeu commented 16 hours ago

The problem

Nice G.O. recently sent out new wall panel openers to owners of Linear garage door openers. After installation and rejoining it into the Nice G.O. app successfully, it is no longer working with the integration in Home Assistant.

I have attempted to remove and restore the opener in both the Nice G.O. app and in Home Assistant without any further success.

What version of Home Assistant Core has the issue?

core-2024.11.3

What was the last working version of Home Assistant Core?

core-2024.11.3

What type of installation are you running?

Home Assistant OS

Integration causing the issue

NICE G.O.

Link to integration documentation on our website

https://www.home-assistant.io/integrations/nice_go

Diagnostics information

Logger: homeassistant.components.nice_go.coordinator Source: helpers/update_coordinator.py:321 integration: Nice G.O. (documentation, issues) First occurred: 6:00:26 AM (101 occurrences) Last logged: 8:17:51 AM

Unexpected error fetching Nice G.O. data Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 321, in wrap_async_setup await self._async_setup() File "/usr/src/homeassistant/homeassistant/components/nice_go/coordinator.py", line 164, in _async_setup barriers = await self.api.get_all_barriers() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/nice_go/nice_go_api.py", line 608, in get_all_barriers json.loads(device["state"]["desired"]), ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/json/init__.py", line 339, in loads raise TypeError(f'the JSON object must be str, bytes or bytearray, ' TypeError: the JSON object must be str, bytes or bytearray, not NoneType

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.nice_go.coordinator
Source: helpers/update_coordinator.py:321
integration: Nice G.O. ([documentation](https://www.home-assistant.io/integrations/nice_go), [issues](https://github.com/home-assistant/core/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+nice_go%22))
First occurred: 6:00:26 AM (92 occurrences)
Last logged: 8:07:26 AM

Unexpected error fetching Nice G.O. data
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 321, in __wrap_async_setup
    await self._async_setup()
  File "/usr/src/homeassistant/homeassistant/components/nice_go/coordinator.py", line 164, in _async_setup
    barriers = await self.api.get_all_barriers()
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/nice_go/nice_go_api.py", line 608, in get_all_barriers
    json.loads(device["state"]["desired"]),
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/json/__init__.py", line 339, in loads
    raise TypeError(f'the JSON object must be str, bytes or bytearray, '
TypeError: the JSON object must be str, bytes or bytearray, not NoneType

Additional information

The garage door is working correctly through the Nice G.O. application and via the newly provided remote wall panel. I see no errors or issues in the Nice G.O. application running on my iPhone.

home-assistant[bot] commented 16 hours ago

Hey there @icebotyt, mind taking a look at this issue as it has been labeled with an integration (nice_go) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `nice_go` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign nice_go` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

nice_go documentation nice_go source _{^{(message by IssueLinks)}}

IceBotYT commented 16 hours ago

Hi :)

Please enable debug logs and attach them by dragging and dropping onto the comment box.

Thanks!

johndeu commented 16 hours ago

Additional logging

2024-12-03 08:26:49.359 DEBUG (SyncWorker_0) [nice_go._aws_cognito_authenticator] Token refreshed 2024-12-03 08:26:49.363 DEBUG (MainThread) [nice_go.nice_go_api] Authenticated 2024-12-03 08:26:49.363 DEBUG (MainThread) [homeassistant.components.nice_go.coordinator] Authenticated with Nice G.O. API 2024-12-03 08:26:49.363 DEBUG (MainThread) [nice_go.nice_go_api] Getting all barriers 2024-12-03 08:26:49.363 DEBUG (MainThread) [nice_go.nice_go_api] API URL: https://knlzm766jbacjfto6rvfkz77sa.appsync-api.us-east-1.amazonaws.com/graphql 2024-12-03 08:26:49.521 DEBUG (MainThread) [nice_go.nice_go_api] Got all barriers 2024-12-03 08:26:49.521 DEBUG (MainThread) [nice_go.nice_go_api] Data: {'data': {'devicesListAll': {'devices': [{'id': 'cc:7b:5c:e5:2e:b4', 'type': 'WallStation_ESP32', 'controlLevel': 'Owner', 'attr': [{'key': 'CERTIFICATE_CHANGE_ALLOWED', 'value': 'true', 'typename': 'Attribute'}, {'key': 'certArn', 'value': 'arn:aws:iot:us-east-1:318974838143:cert/5fc33e767b26a1edea97ea2909f926abfab145feab570c5887d6d0f7fe630eea', 'typename': 'Attribute'}, {'key': 'createdAt', 'value': '2024-07-13T01:33:58.994Z', 'typename': 'Attribute'}, {'key': 'organization', 'value': 'ORG/0:30744', 'typename': 'Attribute'}, {'key': 'canSee', 'value': '_ORG/0:30744:,', 'typename': 'Attribute'}], 'state': {'deviceId': 'cc:7b:5c:e5:2e:b4', 'desired': None, 'reported': '{"migrationStatus":"DONE","deviceId":"cc:7b:5c:e5:2e:b4","deviceFwVersion":"6.2.6","vcnMode":false,"barrierStatus":"0,0,0,0,0,0,3,0","lightStatus":"0,0","wifiSsid":"xxxxxxx","wifiRssi":-53,"remoteOperDisabled":false,"gdoFwVersion":"1.0","gdoModelId":0,"gdoBrandId":0,"displayName":"Garage","dst":0,"stage":""}', 'timestamp': None, 'version': None, 'connectionState': {'connected': True, 'updatedTimestamp': '1733099573292', 'typename': 'DeviceConnectionState'}, 'typename': 'DeviceState'}, 'groupIds': ['0113ea38-1624-4729-8640-5096942f8692'], 'typename': 'Device'}], 'nextToken': None, '__typename': 'Devices'}}} 2024-12-03 08:26:49.521 ERROR (MainThread) [homeassistant.components.nice_go.coordinator] Unexpected error fetching Nice G.O. data

home-assistant / core