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Colorlog Error when restarting homeassistant #20234

Closed marcor78 closed 5 years ago

marcor78 commented 5 years ago

Home Assistant release with the issue:

0.85.1

Last working Home Assistant release (if known):

Operating environment (Hass.io/Docker/Windows/etc.):

Hass.io **Component/platform:**

Raspberry Pi 3 B+

Description of problem: I can't restart homeassistant from the UI (/config/core). The command is always unsuccesful and generates a warning about the inability to install package colorlog. The only chance to restart homeassistant is by host_reboot, which takes forever to get the system up and running again. I'm sorry if this has been already covered, I'm relatively new to Home Assistant and couldn't find any hint about this issue elsewhere. Thanks for cooperation!

Problem-relevant configuration.yaml entries and (fill out even if it seems unimportant):

homeassistant:
  # Name of the location where Home Assistant is running
  name: My Smart Home
  # Location required to calculate the time the sun rises and sets
  latitude: !secret latitude_home
  longitude: !secret longitude_home
  # Impacts weather/sunrise data (altitude above sea level in meters)
  elevation: 55
  # metric for Metric, imperial for Imperial
  unit_system: metric
  # C for Celcius, F for Fahrenheit
  temperature_unit: C
  # Pick yours from here: http://en.wikipedia.org/wiki/List_of_tz_database_time_zones
  time_zone: CET
  # Customization file
  customize: !include customize.yaml
  customize_glob: !include customize_glob.yaml
  packages: !include_dir_named packages

# Show links to resources in log and frontend
#introduction:

frontend: 
  themes: !include themes.yaml

weather:
  - platform: yweather
    name: yweather
    woeid: !secret woeid
  - platform: darksky
    api_key: !secret darksky_api_key
    mode: daily

ffmpeg:

updater:
  include_used_components: true

# Enables configuration UI
config:

# Uncomment this if you are using SSL/TLS, running in Docker container, etc.
http:
  base_url: !secret base_url
  ssl_certificate: /ssl/fullchain.pem
  ssl_key: /ssl/privkey.pem

# Checks for available updates
# Note: This component will send some information about your system to
# the developers to assist with development of Home Assistant.
# For more information, please see:
# https://home-assistant.io/blog/2016/10/25/explaining-the-updater/

# Discover some devices automatically
# discovery:
#   ignore:
#     - apple_tv

# Allows you to issue voice commands from the frontend in enabled browsers
conversation:

hassio:

# Enables support for tracking state changes over time
history:

# purge recorder for smaller db
recorder:
  purge_keep_days: 5
  purge_interval: 1
  exclude:
    domains:
      - group
      - weblink
      - updater
      - history_graph
      - scan_store
      - zone
      - zwave
    entities:
      - sun.sun
      - sensor.date
      - sensor.time
      - sensor.date__time
      - sensor.last_boot

# View all events in a logbook
logbook:

# Enables a map showing the location of tracked devices
map:

# Track the sun
sun:

# Sensors
sensor: !include sensors.yaml

# Text to speech
tts:
  - platform: google
    language: 'it'

# Cloud
cloud:

group: !include groups.yaml
automation: !include automations.yaml
script: !include scripts.yaml

panel_iframe:

device_tracker:
  - platform: nmap_tracker
    hosts: 
      - 192.168.1.94
      - 192.168.1.77
      - 192.168.1.95
    consider_home: 300
    track_new_devices: yes
    home_interval: 10
    exclude:

zone: !include zones.yaml

camera: !include cameras.yaml

tuya:
  username: !secret tuya_user
  password: !secret tuya_password
  country_code: 39
  platform: smart_life

google_assistant:
  project_id: !secret google_project_id
  api_key: !secret google_project_api_key
  exposed_domains:
    - switch
    - light
    - group

ifttt:
  key: !secret ifttt_key

input_boolean: !include input_booleans.yaml

switch: !include switches.yaml

google:
  client_id: !secret google_client_id
  client_secret: !secret google_client_secret

media_player:
  - platform: samsungtv
    host: 192.168.1.71
    name: TV Samsung 46 Soggiorno
    mac: !secret samsungtv_mac

wake_on_lan:

input_select:
  change_theme:
    name: Cambia Tema
    options:
      - seleziona
      - default
      - Dark - Blue
      - Dark - Cyan
      - Dark - Green
      - Dark - Light Red
      - Gray & Green
      - Light - Cyan
      - Light - Green
      - Light - Purple
    initial: seleziona
    icon: mdi:format-paint

shopping_list:

netatmo2:
  api_key: !secret netatmo2_api_key
  secret_key: !secret netatmo2_secret_key
  username: !secret netatmo2_username
  password: !secret netatmo2_password
  discovery: False

climate:
  - platform: netatmo2

notify:
  - name: Telegram
    platform: telegram
    chat_id: !secret telegram_chat_id

telegram_bot:
  - platform: polling
    api_key: !secret telegram_bot_api_key
    allowed_chat_ids:
      - !secret telegram_bot_allowed_chat_ids

lovelace:
  mode: yaml

owntracks:
  max_gps_accuracy: 200
  events_only: false

rest_command:
  google_backup:
    url: !secret rest_command_google_backup_url
    timeout: '300'

xiaomi_aqara:
  discovery_retry: 5
  gateways:
    - host: 192.168.1.113 
      key: !secret xiaomi_aqara_key
      mac: !secret xiaomi_aqara_mac

Traceback (if applicable):

INFO:homeassistant.util.package:Attempting install of colorlog==4.0.2
ERROR:homeassistant.util.package:Unable to install package colorlog==4.0.2: Exception:
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 2869, in _dep_map
    return self.__dep_map
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 2663, in __getattr__
    raise AttributeError(attr)
AttributeError: _DistInfoDistribution__dep_map
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 2860, in _parsed_pkg_info
    return self._pkg_info
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 2663, in __getattr__
    raise AttributeError(attr)
AttributeError: _pkg_info
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/pip/_internal/basecommand.py", line 141, in main
    status = self.run(options, args)
  File "/usr/local/lib/python3.6/site-packages/pip/_internal/commands/install.py", line 330, in run
    self._warn_about_conflicts(to_install)
  File "/usr/local/lib/python3.6/site-packages/pip/_internal/commands/install.py", line 456, in _warn_about_conflicts
    package_set, _dep_info = check_install_conflicts(to_install)
  File "/usr/local/lib/python3.6/site-packages/pip/_internal/operations/check.py", line 98, in check_install_conflicts
    package_set = create_package_set_from_installed()
  File "/usr/local/lib/python3.6/site-packages/pip/_internal/operations/check.py", line 41, in create_package_set_from_installed
    package_set[name] = PackageDetails(dist.version, dist.requires())
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 2607, in requires
    dm = self._dep_map
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 2871, in _dep_map
    self.__dep_map = self._compute_dependencies()
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 2880, in _compute_dependencies
    for req in self._parsed_pkg_info.get_all('Requires-Dist') or []:
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 2862, in _parsed_pkg_info
    metadata = self.get_metadata(self.PKG_INFO)
  File "/usr/local/lib/python3.6/site-packages/pip/_vendor/pkg_resources/__init__.py", line 1788, in get_metadata
    raise KeyError("No metadata except PKG-INFO is available")
KeyError: 'No metadata except PKG-INFO is available'
You are using pip version 18.0, however version 18.1 is available.
You should consider upgrading via the 'pip install --upgrade pip' command.
Aborting script, could not install dependency colorlog==4.0.2

Additional information: I cannot replicate the change in configuration that led to this issue, but the problem was present also in previous releases (at least 0.84) of HA

kellerza commented 5 years ago

Duplicate of #18651. I will work on a fix referencing that issue