Exception in Netatmo communication

[rosch100]

Home Assistant release with the issue: 0.97.2

Last working Home Assistant release (if known):

Operating environment (Hass.io/Docker/Windows/etc.): Hass.io

Component/platform: https://www.home-assistant.io/components/netatmo/

Description of problem: After some time of operation, logging of netatmo data and display of netatmo data are interrupted. The below traceback will repeat and fill up the log until a restart of Hass.io

Problem-relevant configuration.yaml entries and (fill out even if it seems unimportant):

# Netatmo
netatmo:
  api_key: xxxxxxxxxxx
  secret_key: yyyyyyyyyyy
  username: myUser
  password: myPassword

Traceback (if applicable):

2019-08-19 00:57:06 ERROR (MainThread) [homeassistant.helpers.entity] Update for climate.netatmo_schlafzimmer fails
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 160, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw)
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/connection.py", line 57, in create_connection
    for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
  File "/usr/local/lib/python3.7/socket.py", line 748, in getaddrinfo
    for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -3] Try again

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 603, in urlopen
    chunked=chunked)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 344, in _make_request
    self._validate_conn(conn)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 843, in _validate_conn
    conn.connect()
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 316, in connect
    conn = self._new_conn()
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 169, in _new_conn
    self, "Failed to establish a new connection: %s" % e)
urllib3.exceptions.NewConnectionError: <urllib3.connection.VerifiedHTTPSConnection object at 0x6e983090>: Failed to establish a new connection: [Errno -3] Try again

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 641, in urlopen
    _stacktrace=sys.exc_info()[2])
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/retry.py", line 399, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='api.netatmo.com', port=443): Max retries exceeded with url: /api/homesdata (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x6e983090>: Failed to establish a new connection: [Errno -3] Try again'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 249, in async_update_ha_state
    await self.async_device_update()
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 419, in async_device_update
    await self.hass.async_add_executor_job(self.update)
  File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/netatmo/climate.py", line 311, in update
    self._data.update()
  File "/usr/src/homeassistant/homeassistant/util/__init__.py", line 240, in wrapper
    result = method(*args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/components/netatmo/climate.py", line 429, in update
    self.homestatus = pyatmo.HomeStatus(self.auth, home_id=self.home_id)
  File "/usr/local/lib/python3.7/site-packages/smart_home/Thermostat.py", line 161, in __init__
    self.home_data = HomeData(authData)
  File "/usr/local/lib/python3.7/site-packages/smart_home/Thermostat.py", line 27, in __init__
    resp = postRequest(_GETHOMESDATA_REQ, postParams)
  File "/usr/local/lib/python3.7/site-packages/smart_home/__init__.py", line 16, in postRequest
    resp = requests.post(url, data=params, timeout=timeout)
  File "/usr/local/lib/python3.7/site-packages/requests/api.py", line 116, in post
    return request('post', url, data=data, json=json, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/api.py", line 60, in request
    return session.request(method=method, url=url, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 533, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 646, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='api.netatmo.com', port=443): Max retries exceeded with url: /api/homesdata (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x6e983090>: Failed to establish a new connection: [Errno -3] Try again'))
2019-08-19 00:57:11 ERROR (MainThread) [homeassistant.helpers.entity] Update for climate.netatmo_bad fails
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 160, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw)
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/connection.py", line 57, in create_connection
    for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
  File "/usr/local/lib/python3.7/socket.py", line 748, in getaddrinfo
    for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -3] Try again

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 603, in urlopen
    chunked=chunked)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 344, in _make_request
    self._validate_conn(conn)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 843, in _validate_conn
    conn.connect()
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 316, in connect
    conn = self._new_conn()
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 169, in _new_conn
    self, "Failed to establish a new connection: %s" % e)
urllib3.exceptions.NewConnectionError: <urllib3.connection.VerifiedHTTPSConnection object at 0x6f1eee10>: Failed to establish a new connection: [Errno -3] Try again

During handling of the above exception, another exception occurred:
...

[Quentame]

Your link to https://www.home-assistant.io/components/netatmo/ leads to https://github.com/home-assistant/home-assistant/issues/url.

That's why maybe it hasn't labeled and assign the issue.

Hello @cgtobi :wink: !

[cgtobi]

How long is "some time"? (roughly)

[rosch100]

A couple of hours...

[cgtobi]

Is this still an issue with 0.100?

[stale[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue now has been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[cgtobi]

Much has changed since then and will change with the release of 0.105, so I'm closing this.

[padlefot]

I am seeing this too today, after updating yesterday:

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 449, in send timeout=timeout File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 720, in urlopen method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2] File "/usr/local/lib/python3.7/site-packages/urllib3/util/retry.py", line 436, in increment raise MaxRetryError(_pool, url, error or ResponseError(cause)) urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='api.netatmo.com', port=443): Max retries exceeded with url: /oauth2/token (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7fc5ce01a410>: Failed to establish a new connection: [Errno -3] Try again'))