No entities on cozytouch intégration

[kiki35290]

Good morning all I have an Atlantic brand heat pump, controlled by a cozytouch bridge. I have integrated cozytouch into the Google home, but the problem is that Google home can only control electric heaters (which I do not have, since I have one heat pump.) I would like to integrate cozytouch with a home assistant and be able to control my heating. It seems to work electric heaters, but not working with an central heater pump ( i have this one :https://www.domotelec.fr/climatisation-pompe-a-chaleur/pompe-a-chaleur-air-eau/bi-bloc/atlantic-pompe-a-chaleur-alfea-excellia-duo-a-i-r410a.html?lgw_code=8583-9394&&gclid=Cj0KCQjwjoH0BRD6ARIsAEWO9Ds8bnWArqCoYG2i4GfAW12tAJ-VThttzwcewwDqkJoKKL8Et9Vne4saAicBEALw_wcB ) I integrated cozytouch n'y hacs. With id ans password without problèm. Problem IS States: I have no entities cozytouch Services: I can sée two :

• cozytouch.set_away_mode
• cozytouch.set_boost_mode No température sensor.. Best regards Mickael

[frenck]

Hi there @kiki35290! Thanks for opening up an issue with us, however, there is quite a bit of information missing. Could you please update your issue so that it uses the issue template provided when opening a new issue?

At this point, I'm not even sure you are reporting an issue or requesting a new feature? Can you clarify that?

Thanks! 👍

[kiki35290]

Hello Franck Thé issue is closed? Do i need to creat an other one? I m a beginner, sorry (and French,😕😊) Thanks Mickael

[frenck]

@kiki35290 Please edit this issue, using the pencil icon on the first message.

[kiki3529-0]

The problem

Environment

Problem-relevant configuration.yaml

Traceback/Error logs

Additional information

[kiki3529-0]

The problem

I have an Atlantic brand heat pump, controlled by a cozytouch bridge. I have integrated cozytouch into the Google home, but the problem is that ) I would like to integrate correctly cozytouch with a home assistant and be able to control my central heating. (It seems to work wih electric heaters, but not working with an central heater pump. I installed it with HACS With id and password without any problèm.

( i have this one :https://www.domotelec.fr/climatisation-pompe-a-chaleur/pompe-a-chaleur-air-eau/bi-bloc/atlantic-pompe-a-chaleur-alfea-excellia-duo-a-i-r410a.html?lgw_code=8583-9394&&gclid=Cj0KCQjwjoH0BRD6ARIsAEWO9Ds8bnWArqCoYG2i4GfAW12tAJ-VThttzwcewwDqkJoKKL8Et9Vne4saAicBEALw_wcB )

. The problem is that I have no entities cozytouch in states (No température sensor, climate.., nothing) But i see in Services two items:

• cozytouch.set_away_mode
• cozytouch.set_boost_mode thanks for help, please Best regards Mickael

Environment

version of Home Assistant : 107.7 Arch armv7l dev false docker true hassio true os_name Linux os_version 4.19.106-v7l python_version 3.7.7 timezone Europe/Paris version 0.107.7 virtualenv false

Integration causing this issue: cozytouch

Link to integration documentation on our website: https://github.com/Cyr-ius/hass-cozytouch

Problem-relevant configuration.yaml

no problem of configuration

cozytouch:
  username: email
  password: XXXX

Traceback/Error logs

no error logs

[frenck]

Aah, now I get it. It is a custom component. We don't support custom components. If you have an issue with a custom integration, please contact the author of that integration.

In this case, raise an issue here: https://github.com/Cyr-ius/hass-cozytouch

Thanks! 👍