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OVO energy adds with empty account information #38841

Closed neurocyclist closed 3 years ago

neurocyclist commented 4 years ago

The problem

When adding the integration it does not add account number or sensors. Says "successfully added for." No sensors are being added despite updating recent changes to the sensor issues on other reports.

Environment

Problem-relevant configuration.yaml

Traceback/Error logs

Additional information

probot-home-assistant[bot] commented 4 years ago

ovo_energy documentation ovo_energy source (message by IssueLinks)

timmo001 commented 4 years ago

@neurocyclist can you please add some more detail? There have been some bug fixes to this integration scheduled for a patch release so your issue.

I do have one thought that comes to mind, but I would expect an error to show up in the logs.

Is your account on the smartpaym portal in the URL when you login to My OVO? I would presume everyone is now since the big push for smart meters.

neurocyclist commented 4 years ago

there are no errors in the log other than the sensor one covered in another topic. I updated the sensor.py and this removed the error.

My account is on the smartpaym

When I enter my email address and password on adding the integration it says success, but does not seem to add my account correctly - it has a blank space for ?my account number

neurocyclist commented 4 years ago

the message window that pops up when I add my sign in information for OVO is

Success! Created configuration for .

timmo001 commented 4 years ago

Hmm! Works for me (works in dev 😂)

Be good to see if this happens for anyone else.

Theres an update incoming, make sure you delete the integration and try again afterwards

timmo001 commented 4 years ago

Patch update is released. Let me know if the latest update fixes your issue or not

neurocyclist commented 4 years ago

No change. Sorry. Tried to remove and re-add on the latest .1 release and it still isn't adding correctly and there are no errors

jamieshaw commented 4 years ago

Bit late to this party – but having the same issue. Checking 'core.config_entries' lists account_id as null.

This was jumping in at 114.4

neurocyclist commented 4 years ago

Bit late to this party – but having the same issue.

Checking 'core.config_entries' lists account_id as null.

This was jumping in at 114.4

Yes. Exactly the same for me. Have tried uninstalling, restarting and reinstalling for each .1 release but have the same issue.

timmo001 commented 4 years ago

No errors or logs that might point to the issue?

neurocyclist commented 3 years ago

nothing on mine

cooljimy84 commented 3 years ago

Same here (screenshot attached) and it never seems to add to the system and nothing in the logs. Screenshot at 2020-09-21 16-13-41

0.115.2

cooljimy84 commented 3 years ago

I've now got 0.116.2 installed and python 3.8 in a venv and this now adds and works fine for me.

github-actions[bot] commented 3 years ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.