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SmartThings. Refrigerator not show freezer temperature and contact #44393

Closed Grzesiek-L closed 3 years ago

Grzesiek-L commented 3 years ago

The problem

SmartThings intergration connecting refrigerator Samsung model series BRB2601 and BRB2600 with USB dongle HD2018GH show only entities for TemperatureMeasurement and contactSensor (door) of Cooler. The TemperatureMeasurement and contactSensor of Freezer not show and not create entities but when send API request than return correctly both values from SmartThings Cloud API.

Environment

version 2020.12.1
installation_type Home Assistant Core
dev false
hassio false
docker false
virtualenv true
python_version 3.9.0
os_name Linux
os_version 5.4.79-v7+
arch armv7l
timezone Europe/Warsaw
AccuWeather can_reach_server | ok -- | -- remaining_requests | 42
Lovelace dashboards | 1 -- | -- mode | storage views | 1 resources | 0

Problem-relevant configuration.yaml

Traceback/Error logs

Additional information

The SmartThings Cloud API of refrigerator (Cooler and Freezer) return two or more separate section with the correct data (depends on the model of refrigerator): "cooler": { and "freezer": { and ... and "main": {

SmartThings Integration only read the first or "main" section of information (cooler). Integration doesn't take into account that there may still be more sections in the refrigerator. In "main" section API returns TemperatureMeasurement and contactSensor only for Cooler. The problem with showing freezer data was solved by Samsung Cloud API four years ago: https://community.smartthings.com/t/missing-freezer-temperature-in-side-by-side-device/204126/3

probot-home-assistant[bot] commented 3 years ago

smartthings documentation smartthings source (message by IssueLinks)

probot-home-assistant[bot] commented 3 years ago

Hey there @andrewsayre, mind taking a look at this issue as its been labeled with an integration (smartthings) you are listed as a codeowner for? Thanks! (message by CodeOwnersMention)

github-actions[bot] commented 3 years ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.