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Roku not launching OTA TV channel #47126

Closed K1ngJony closed 3 years ago

K1ngJony commented 3 years ago

The problem

I'm trying to launch a channel to use in an automation for when it's news time (i.e. tune to channel 2 at 7pm) but calling the service doesn't even work manually. There seems to be an API error but to me it looks very vague and so I can't isolate what the actual issue is. I've provided the YAML that I'm using to call the service, and the logs that it's returning.

What is version of Home Assistant Core has the issue?

core-2021.2.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Roku

Link to integration documentation on our website

https://www.home-assistant.io/integrations/roku

Example YAML snippet

# Put your YAML below this line

service: media_player.play_media
data:
  media_content_type: channel
  media_content_id: 2
entity_id: media_player.roku_yl00gm861499

Anything in the logs that might be useful for us?

# Put your logs below this line

Logger: homeassistant.components.roku
Source: helpers/update_coordinator.py:171
Integration: Roku (documentation, issues)
First occurred: 1:22:44 PM (32 occurrences)
Last logged: 2:01:34 PM

Error fetching roku data: Invalid response from API: Error occurred while communicating with device

Logger: homeassistant.components.roku
Source: components/roku/__init__.py:92
Integration: Roku (documentation, issues)
First occurred: 1:24:20 PM (3 occurrences)
Last logged: 1:25:35 PM

Invalid response from API: ('HTTP 404', {'content-type': '', 'message': '', 'status-code': 404})
probot-home-assistant[bot] commented 3 years ago

roku documentation roku source (message by IssueLinks)

ctalkington commented 3 years ago

What is your TV Brand, Model, Software/OS Version?

ctalkington commented 3 years ago

also, does media browser show the channel in question? or anything at all?

K1ngJony commented 3 years ago

What is your TV Brand, Model, Software/OS Version?

Telstra TV 3, 4701TL, 9.3.0 - build 8019-43

also, does media browser show the channel in question? or anything at all?

The only things listed in the media browser are the installed VOD apps e.g. Plex, Foxtel Now, Stan, Netflix, Prime Video. No OTA channels.

K1ngJony commented 3 years ago

Any ideas?

github-actions[bot] commented 3 years ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment šŸ‘ This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

K1ngJony commented 3 years ago

This should not be closed. Issue hasn't been fixed yet.