Tuya Smart IR and its integrated device shows as unsupported

[auliarshad]

The problem

Hi, I use Tuya app to integrate with my smart devices from BARDI (local smart home company from Indonesia, https://bardi.co.id/ ). Currently I can control my Air Conditioner and TV via their Smart IR device

However, integrating my HA with Tuya integration shows that the devices is unsupported and have no entities to be controlled. Pardon i'm quite new in HA. Kindly guide me on this. I already provided the diagnostic log above. Thank you

What version of Home Assistant Core has the issue?

core-2022.2.9

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya

Diagnostics information

config_entry-tuya-c32dce7ad5ee18ff3f68cf4ad092f4f1.json.txt

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[ausfas]

Problem has been solved from my end. Thank you to the team developing the integration. I have full access to temperature and humidity along in my Smart IR + Temp/Humidity sensor

How did you resolve it, as for me same unsupported issue 😞

[stepir]

Exactly

[arcaneiceman]

Updated to latest Home Assistant: Home Assistant 2023.4.4 Supervisor 2023.04.0 Operating System 9.5 Frontend 20230411.1 - latest

This was the model and category of the Smart IR + Temperature & Humidity "model": "S06ProWB3S\u65b0\u754c\u9762", "category": "wnykq", "product_name": "Smart IR"

After this upgrade, I reloaded my Tuya integration and the relevant entities were created and ready to use like other sensors

[stepir]

upgraded to 2023.4.5

and....

[bacalazin]

I have 4 different IR smart controllers here and none of them are working with HA (using tuya integration). I got this for all of them

[Nadir4832]

Hi all,

Any update regarding the TUYA IR integration? Thanks

[ausfas]

Over a year and still waiting, I wish it's taken out and only if HA team is able to make it work across the board then should put it back. At least bigger effected group would have more impact and high priority to fix this issue

[mguarienti]

+1 waiting for native solution

[doriska94]

same problem

[roman-upv]

+1. Same problem. It is a pity. Many inexpensive devices work with TUYA.

[Saharok14]

+1, I have the same problem, please fix it

[egorgam]

+1, same point

[pimisen]

+1, same here, please fix

[marcinbojko]

+1

[esalgado]

Hello, same problem, please @tuya

[stepir]

any comments @zlinoliver @METISU @frenck ?

[merc4derp]

I got a bunch of these thingies sitting idle for years waiting for this fix.

Tap to run scenes is NOT a workaround for many cases. Tuya's app doesn't support long presses. For devices supported in home assistant you can make scripts that flood button presses to simulate a long press. For unsupported ones you're out of luck.

Can't turn the TV on, can't change AC fan speed, basically everything I'd want to do with these devices requires long presses.

[go2thanawat]

+1, same here ,

[michas79de]

+1, same issue

[Leo88GitHub]

+1, same issue

[Claudio19876]

+1, stesso problema

[Tanguille]

+1, I wonder if we have to wait for Tuya to change something or could fix it in HA?

[ausfas]

As I suggested it should be removed for everyone as there is an issue only then it will get attention of the developers to properly fix it.

On Mon, 11 Sept 2023, 12:59 am Tanguille, @.***> wrote:

+1, I wonder if we have to wait for Tuya to change something or could fix it in HA?

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/66866#issuecomment-1712836548, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVKPZHWNJ57Z5ZD4YM3BGPDXZXIULANCNFSM5O2MM76Q . You are receiving this because you commented.Message ID: @.***>

[stepir]

As I suggested it should be removed for everyone as there is an issue only then it will get attention of the developers to properly fix it. …

agree this should not be in core

[menos16]

hello, other user with the same lack of support.

[Luk164]

I have the exact same issue as well.

[piratadoors]

+1

[mencwelp]

+1

[stepir]

perhaps we can rise Tuya attention (@zlinoliver) by mentioning other smarIR that doesn't have such limitations? Broadlink in example?

[georgezip]

+1

[sabuosba]

Same issue

[georgezip]

just make a scene in tuya app then you will see it in HA (scenes and automations), now you can for example convert it to a switch

[Luk164]

just make a scene in tuya app then you will see it in HA (scenes and automations), now you can for example convert it to a switch

Yeah that is a known workaround, but many of us would prefer true support, like if you set IR blaster for A/C it should show up as one, with all the relevant controls

[georgezip]

Yeah that is a known workaround, but many of us would prefer true support, like if you set IR blaster for A/C it should show up as one, with all the relevant controls

I agree, also this workaround sometimes doesn't work either, for example I can make a scene with roller shutter - close button, but when try to make another with open button there is a "System error" in SamrtLife app :(

[xposionn]

facing the same issue with AC.

[marfucio]

+1 Same issue

[renatoptr]

One more same issue with ac

[Crawfish6133]

Same issue with AC. The tap to run workaround won't work as you will need to create one for each temperature. Creating a button to simply reduce temp is not possible.

[esalgado]

At the end I decided to create an Esphome device, just a D1 Mini with an IR shield and an DHT22 temperature sensor, to create a climate entity. It is better than tuya because it captures the IR sent from the remote also, and notifies home assistant of the manual actions like increase temperature, power on or off, that you don't get with the Tuya IR blaster for AC

For Tuya, use localtuya instead of official Tuya add-on, climate devices work fine (thermostats), etc

Edgar Salgado

---

From: Crawfish6133 @.> Sent: Monday, October 9, 2023 3:53:36 AM To: home-assistant/core @.> Cc: Edgar Salgado @.>; Manual @.> Subject: Re: [home-assistant/core] Tuya Smart IR and its integrated device shows as unsupported (Issue #66866)

Same issue with AC. The tap to run workaround won't work as you will need to create one for each temperature. Creating a button to simply reduce temp is not possible.

— Reply to this email directly, view it on GitHubhttps://github.com/home-assistant/core/issues/66866#issuecomment-1752250602, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AAHOVTHXPWPV5YSDWFKLGZ3X6NKKBAVCNFSM5O2MM762U5DIOJSWCZC7NNSXTN2JONZXKZKDN5WW2ZLOOQ5TCNZVGIZDKMBWGAZA. You are receiving this because you are subscribed to this thread.Message ID: @.***>

[jd1822]

Also burdened by this inexplicably lacking functionality. Rather new here; is ignoring a large part of your userbase, screaming for a solution to -what appears to be- a simple problem, for years on end -- without so much as a single reply, considered 'normal'...? (i.e. what is the point of this place then?)

[lex0013]

support, make this function, so it blocks the purchase of new devices.

[RackerCRO]

+1 here. Smart IR device for my air con doesn't work also. Didn't check before I bought it :(

[n00b12345]

+1 from me too. Tiny Tuya works with IR devices. Wonder if that can help.

[jamespoore]

Brilliant, so this is why I can't get my Tuya IR/RF jobby working in HomeAssistant. Oh look, 10s of other people with the same issue, bravo Tuya/HA team. The lack of response here from anyone is very poor.

[esalgado]

Hi all, I am wondering if this is the solution:

https://github.com/tuya/tuya-smart-life

I have not yet tested it myself

[ausfas]

Still unsupported issue

On Sat, 30 Dec 2023, 4:32 am Edgar Salgado, @.***> wrote:

Hi all, I am wondering if this is the solution:

https://github.com/tuya/tuya-smart-life

I have not yet tested it myself

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/66866#issuecomment-1872236094, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVKPZHWRSJ554HM326D43ZTYL35DNAVCNFSM5O2MM762U5DIOJSWCZC7NNSXTN2JONZXKZKDN5WW2ZLOOQ5TCOBXGIZDGNRQHE2A . You are receiving this because you commented.Message ID: @.***>

[hllhll]

Hi all, I am wondering if this is the solution:

https://github.com/tuya/tuya-smart-life

I have not yet tested it myself

This theoretically support IR?

[hkchew03]

Brilliant, so this is why I can't get my Tuya IR/RF jobby working in HomeAssistant. Oh look, 10s of other people with the same issue, bravo Tuya/HA team. The lack of response here from anyone is very poor.

I don't think Tuya/HA team owe you anything.

[ausfas]

At least HA do, they should remove this integration and then everyone will scream and that's how it will get fixed

On Tue, 2 Jan 2024, 1:36 pm hkchew03, @.***> wrote:

Brilliant, so this is why I can't get my Tuya IR/RF jobby working in HomeAssistant. Oh look, 10s of other people with the same issue, bravo Tuya/HA team. The lack of response here from anyone is very poor.

I don't think Tuya/HA team owe you anything.

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/66866#issuecomment-1873576805, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVKPZHTRIWDAQ6R66AGUC6TYMNXEDAVCNFSM5O2MM762U5DIOJSWCZC7NNSXTN2JONZXKZKDN5WW2ZLOOQ5TCOBXGM2TONRYGA2Q . You are receiving this because you commented.Message ID: @.***>

[KeyRie]

Hi all, I am wondering if this is the solution:

https://github.com/tuya/tuya-smart-life

I have not yet tested it myself

I've tried. It doesn't work, it says device unsupported. Still looking for better solution without relying on cloud.