home-assistant / core

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Only one heater added, instead of two #68425

Closed JbbDE closed 2 years ago

JbbDE commented 2 years ago

The problem

In my Viessmann ViCare App I have two different Gas Boilers added. One which belongs to my house and one of a friend of mine. Only the data of the gas boiler of my friend is added to Home Assistant, not mine. I've tried deleting the ViCare Integration and readding it, but it didn't help. IMG_20220320_183411 Only Number Two gets added to Home Assistant.

I don't know if it helps, but they are the same type of boilers but with different serial numbers: IMG_20220320_183802 IMG_20220320_183857

Sometimes Sensors are double: image

What version of Home Assistant Core has the issue?

2022.3.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

vicare

Link to integration documentation on our website

https://www.home-assistant.io/integrations/vicare

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

probot-home-assistant[bot] commented 2 years ago

vicare documentation vicare source (message by IssueLinks)

probot-home-assistant[bot] commented 2 years ago

Hey there @oischinger, mind taking a look at this issue as it has been labeled with an integration (vicare) you are listed as a code owner for? Thanks! (message by CodeOwnersMention)

JbbDE commented 2 years ago

So I have now found out that you need a single API key for each system. As a private person, however, you can currently only get one key and unfortunately you cannot choose which system it is used for. Therefore, a note on the Home Assistant Integrations page would be useful.

JbbDE commented 2 years ago

image As of today, there is the restriction that fuel cells, photovoltaics, battery systems and smart climate devices are only available with the API key for €19.99 per month. With this Api Key you can then make 3000 queries per day, with the free key only 1450 per day.

JbbDE commented 2 years ago

image answer to my request in Viessmann Community Link to the request

image as you can see, both devices are visible in the API data

crazyfx1 commented 2 years ago

Yes, only one device is supported currently. See https://github.com/oischinger/ha_vicare/issues/78