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Home Assistent Hue integration requires Hue bridge firmware not (yet) available #69173

Closed rcgroot closed 2 years ago

rcgroot commented 2 years ago

The problem

Error message:
"Kan service light/turn_on niet aanroepen Request failed: Bridge software version outdated. Minimal required version is 1.50.1950111030"

My bridge is running the release from: January 24, 2022 Software version: 1949203030

The update in the app does not make the latest release available yet: March 14, 2022 Software version: 1950111030 (https://www.philips-hue.com/nl-nl/support/release-notes/bridge)

What version of Home Assistant Core has the issue?

2022.3.8

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

Philips Hue

Link to integration documentation on our website

https://www.home-assistant.io/integrations/hue

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

probot-home-assistant[bot] commented 2 years ago

hue documentation hue source (message by IssueLinks)

probot-home-assistant[bot] commented 2 years ago

Hey there @balloob, @marcelveldt, mind taking a look at this issue as it has been labeled with an integration (hue) you are listed as a code owner for? Thanks! (message by CodeOwnersMention)

marcelveldt commented 2 years ago

Maybe restart the bridge ? The firmware should become available as Signify confirmed they've rolled it out globally.

rcgroot commented 2 years ago

Tried that last week and again today. No luck, Hue app has nu update available. I've verified the bridge can "call home" by enabling remote control through the Hue app. That works, but still no updates.

marcelveldt commented 2 years ago

OK, there's little we can do for you sorry. Just hope for some luck that your bridge get the update. FYI: It's only the control of grouped lights that needs this newer firmware version so addressing individual lights should still be fine.

tvelich commented 2 years ago

~None of my light groups are coming through now either since updating HA and re-setting up the Hue integration. My bridge is on 1.50.1950111030.~

rcgroot commented 2 years ago

I've contacted Hue on twitter, no immediate solution available.

marcelveldt commented 2 years ago

I that case I suggest you downgrade Home Assistant to the 2022.2 version until your bridge updates ?

rcgroot commented 2 years ago

Indeed. The feedback from Hue was that the rollout is gradually. In the next couple of weeks my bridge should get the update.

rcgroot commented 2 years ago

Screenshot_20220408-152840