WiZ integration does not display RGB colors correctly

[Aughol]

The problem

Hey everyone!

I recently switched over to a couple of high lumen Phillips WiZ color + white tunable bulbs (Model B123158), which at first seemed painless to integrate into my setup. However, it seems that a number of colors simply don't appear when called via Home Assistant. This is extremely frustrating and I've yet to understand what is causing these issues. Calling the following script, for example:

Produces a white light in the bulbs, which even more confusingly is represented as this in the dashboard:

So far, from what I can tell from my own experimentation, it appears that for whatever reason, some colors trigger a cold and warm white brightness that completely drowns out the colors of the bulb. This also persists when manually entering the RGB values, however the colors are accurately portrayed (or close to it) when calling light.turn_on with an RGBWW field with both WWs set to 0.

I had initially thought that this may have been caused by the issue listed in #69499, however the file light_profiles.csv does not exist in the config folder, and even renaming the file with that name in core/homeassistant/components/light had no effect. At this point I do not know what else I can do to further troubleshoot the issue on my own. Any assistance that could be provided would be greatly appreciated.

What version of Home Assistant Core has the issue?

2022.5.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

WiZ

Link to integration documentation on our website

https://www.home-assistant.io/integrations/wiz/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[probot-home-assistant[bot]]

Hey there @sbidy, mind taking a look at this issue as it has been labeled with an integration (wiz) you are listed as a code owner for? Thanks! _{^{(message by CodeOwnersMention)}}

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wiz documentation wiz source _{^{(message by IssueLinks)}}

[Aughol]

config_entry-wiz-506ab056e1032e433d11700670ad5e30.json.txt

Apologies, it looks like the diagnostic data didn't upload the first time. I don't know how helpful it will be, but in case you need it-- this was downloaded right after I had attempted to change the light color to plum, one of the colors that just doesn't work on the bulbs.

[sbidy]

I'll try to reproduce that behavoiur with my bubls here. Can you mabye but the intgration into the debug mode? This can be done via config.

[lNOFXl]

This was definitely happening to me as well, issue was that you need to turn your cold abs warm white brightness down to zero. What I started doing is including these brightness values as a zero in my automations and it allows me to have the colours I like. Test it just with the pie rgb mixer and you'll see the difference right away when you tune them down to zero brightness 😜

[github-actions[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[LuccoJ]

I've just tried the integration, and for me, too, the colors don't match up at all. What do you want me to do? Put the integration in debug mode and...?

It also doesn't really seem to behave RGB-wise with Adaptive Lighting even when that's set to RGB, though that's probably a separate issue.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[LuccoJ]

Right now for me the whites don't automatically turn on and drown the colors, but the color wheel is quite off: some red is violet, some green is cyan... orange is yellow, and if I actually want orange, I have to go to red.

For my use case, it's not a big deal really, but it just doesn't seem to be as accurate as this bulb could be.

[ThingsR]

Same thing happens to me. Most of the colors are not well represented. The WW are off then a color is selected and is still off. Even the “White” color is different.

It is especially frustrating since I had to place a Hue bulb right next to it. Was hoping to replace the hues in this application because of the higher lumens but it has been a problem so far.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.