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Cannot view RTSP stream Axis M3106-LVE #75291

Closed taprindl closed 1 year ago

taprindl commented 2 years ago

The problem

I've tried upgrading home assistant to the latest version and reinstalled several times, recreating a fresh install each time. I have several other Axis cameras that import just fine, I know the credentials are good, but it won't let me view the RTSP stream on the lovelace dashboard.

I've attached the log files for the camera if that helps, let me know what else I can provide.

What version of Home Assistant Core has the issue?

Home Assistant 2022.7.5 Frontend 20220707.1 - latest

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

{
  "home_assistant": {
    "installation_type": "Home Assistant Container",
    "version": "2022.7.5",
    "dev": false,
    "hassio": false,
    "virtualenv": false,
    "python_version": "3.10.5",
    "docker": true,
    "arch": "aarch64",
    "timezone": "America/New_York",
    "os_name": "Linux",
    "os_version": "5.15.32-v8+",
    "run_as_root": true
  },
  "custom_components": {},
  "integration_manifest": {
    "domain": "axis",
    "name": "Axis",
    "config_flow": true,
    "documentation": "https://www.home-assistant.io/integrations/axis",
    "requirements": [
      "axis==44"
    ],
    "dhcp": [
      {
        "registered_devices": true
      },
      {
        "hostname": "axis-00408c*",
        "macaddress": "00408C*"
      },
      {
        "hostname": "axis-accc8e*",
        "macaddress": "ACCC8E*"
      },
      {
        "hostname": "axis-b8a44f*",
        "macaddress": "B8A44F*"
      }
    ],
    "ssdp": [
      {
        "manufacturer": "AXIS"
      }
    ],
    "zeroconf": [
      {
        "type": "_axis-video._tcp.local.",
        "properties": {
          "macaddress": "00408c*"
        }
      },
      {
        "type": "_axis-video._tcp.local.",
        "properties": {
          "macaddress": "accc8e*"
        }
      },
      {
        "type": "_axis-video._tcp.local.",
        "properties": {
          "macaddress": "b8a44f*"
        }
      }
    ],
    "after_dependencies": [
      "mqtt"
    ],
    "codeowners": [
      "@Kane610"
    ],
    "quality_scale": "platinum",
    "iot_class": "local_push",
    "loggers": [
      "axis"
    ],
    "is_built_in": true
  },
  "data": {
    "config": {
      "entry_id": "fe7af033a438c3f855472cee79a099f8",
      "version": 3,
      "domain": "axis",
      "title": "M3106-L-MkII - ACCC8EDE1B48",
      "data": {
        "host": "10.1.10.7",
        "port": 80,
        "username": "**REDACTED**",
        "password": "**REDACTED**",
        "model": "M3106-L-MkII",
        "name": "M3106-L-MkII 0"
      },
      "options": {},
      "pref_disable_new_entities": false,
      "pref_disable_polling": false,
      "source": "zeroconf",
      "unique_id": "**REDACTED**",
      "disabled_by": null
    },
    "api_discovery": [
      {
        "id": "privacy-mask",
        "name": "Privacy Masking",
        "version": "1.0"
      },
      {
        "id": "recording-storage-limit",
        "name": "Edge Recording storage limit",
        "version": "1.0"
      },
      {
        "id": "mdnssd",
        "name": "mDNS-SD",
        "version": "1.0"
      },
      {
        "id": "api-discovery",
        "name": "API Discovery Service",
        "version": "1.0"
      },
      {
        "id": "io-port-management",
        "name": "IO Port Management",
        "version": "1.0"
      },
      {
        "id": "stream-profiles",
        "name": "Stream Profiles",
        "version": "1.0"
      },
      {
        "id": "disk-management",
        "name": "Edge storage Disk management",
        "version": "1.0"
      },
      {
        "id": "oak",
        "name": "OAK",
        "version": "1.0"
      },
      {
        "id": "mqtt-client",
        "name": "MQTT Client API",
        "version": "1.0"
      },
      {
        "id": "ntp",
        "name": "NTP",
        "version": "1.2"
      },
      {
        "id": "upnp",
        "name": "UPnP",
        "version": "1.1"
      },
      {
        "id": "network-settings",
        "name": "Network Settings",
        "version": "1.6"
      },
      {
        "id": "systemready",
        "name": "Systemready",
        "version": "1.1"
      },
      {
        "id": "time-service",
        "name": "Time API",
        "version": "1.0"
      },
      {
        "id": "disk-properties",
        "name": "Edge storage Disk properties",
        "version": "1.1"
      },
      {
        "id": "custom-firmware-certificate",
        "name": "Custom Firmware Certificate",
        "version": "1.0"
      },
      {
        "id": "recording",
        "name": "Edge Recording",
        "version": "1.0"
      },
      {
        "id": "basic-device-info",
        "name": "Basic Device Information",
        "version": "1.1"
      },
      {
        "id": "user-management",
        "name": "User Management",
        "version": "1.1"
      },
      {
        "id": "shuttergain-cgi",
        "name": "Shuttergain CGI",
        "version": "2.0"
      },
      {
        "id": "packagemanager",
        "name": "Package Manager",
        "version": "1.4"
      },
      {
        "id": "overlayimage",
        "name": "Overlay image API",
        "version": "1.0"
      },
      {
        "id": "ptz-control",
        "name": "PTZ Control",
        "version": "1.0"
      },
      {
        "id": "capture-mode",
        "name": "Capture Mode",
        "version": "1.0"
      },
      {
        "id": "light-control",
        "name": "Light Control",
        "version": "1.1"
      },
      {
        "id": "disk-network-share",
        "name": "Edge storage Network share",
        "version": "1.0"
      },
      {
        "id": "onscreencontrols",
        "name": "On-Screen Controls",
        "version": "1.5"
      },
      {
        "id": "recording-export",
        "name": "Export edge recording",
        "version": "1.1"
      },
      {
        "id": "ssh",
        "name": "SSH",
        "version": "1.0"
      },
      {
        "id": "guard-tour",
        "name": "Guard Tour",
        "version": "1.0"
      },
      {
        "id": "param-cgi",
        "name": "Legacy Parameter Handling",
        "version": "1.0"
      },
      {
        "id": "customhttpheader",
        "name": "Custom HTTP header",
        "version": "1.0"
      },
      {
        "id": "fwmgr",
        "name": "Firmware Management",
        "version": "1.4"
      }
    ],
    "basic_device_info": {
      "Architecture": "armv7hf",
      "ProdNbr": "M3106-L-MkII",
      "HardwareID": "77D",
      "Version": "9.80.3.12",
      "ProdFullName": "AXIS M3106-L Mk II Network Camera",
      "Brand": "AXIS",
      "ProdType": "Network Camera",
      "Soc": "Ambarella S3L (Flattened Device Tree)",
      "SocSerialNumber": "",
      "WebURL": "http://www.axis.com",
      "ProdVariant": "",
      "SerialNumber": "**REDACTED**",
      "ProdShortName": "AXIS M3106-L Mk II",
      "BuildDate": "May 23 2022 09:30"
    },
    "params": {
      "root.Properties": {
        "AlwaysMulticast.AlwaysMulticast": "yes",
        "API.Browser.Language": "yes",
        "API.Browser.RootPwdSetValue": "yes",
        "API.Browser.UserGroup": "yes",
        "API.ClientNotes.ClientNotes": "yes",
        "API.HTTP.AdminPath": "/index.html",
        "API.HTTP.Version": "3",
        "API.Metadata.Metadata": "yes",
        "API.Metadata.Version": "1.0",
        "API.OnScreenControls.OnScreenControls": "yes",
        "API.PTZ.Presets.Version": "2.00",
        "API.RTSP.RTSPAuth": "yes",
        "API.RTSP.Version": "2.01",
        "API.WebService.EntryService": "yes",
        "API.WebService.WebService": "yes",
        "API.WebService.ONVIF.ONVIF": "yes",
        "API.WebService.ONVIF.Version": "1.02",
        "API.WebSocket.RTSP.RTSP": "yes",
        "ApiDiscovery.ApiDiscovery": "yes",
        "EmbeddedDevelopment.CacheSize": "51380224",
        "EmbeddedDevelopment.DefaultCacheSize": "67108864",
        "EmbeddedDevelopment.EmbeddedDevelopment": "yes",
        "EmbeddedDevelopment.Version": "2.16",
        "EmbeddedDevelopment.RuleEngine.MultiConfiguration": "yes",
        "Firmware.BuildDate": "May 23 2022 09:30",
        "Firmware.BuildNumber": "58",
        "Firmware.Version": "9.80.3.12",
        "FirmwareManagement.Version": "1.4",
        "Gatekeeper.Gatekeeper": "no",
        "Geolocation.Geolocation": "yes",
        "Geolocation.Version": "1.0",
        "GuardTour.GuardTour": "yes",
        "GuardTour.MaxGuardTours": "100",
        "GuardTour.MinGuardTourWaitTime": "1",
        "GuardTour.RecordedTour": "no",
        "HTTPS.HTTPS": "yes",
        "Image.Format": "jpeg,mjpeg,h264,h265",
        "Image.NbrOfViews": "2",
        "Image.Resolution": "2688x1520,1920x1080,1280x960,1280x720,1024x768,1024x576,800x600,640x480,640x360,352x240,320x240",
        "Image.Rotation": "0,90,180,270",
        "Image.ShowSuboptimalResolutions": "false",
        "Image.H264.Profiles": "Main,High",
        "Image.H265.Profiles": "Main",
        "Image.I0.Resolution": "2688x1520,1920x1080,1280x960,1280x720,1024x768,1024x576,800x600,640x480,640x360,352x240,320x240",
        "Image.I0.ShowSuboptimalResolutions": "false",
        "Image.I1.Resolution": "2688x1520,1920x1080,1280x960,1280x720,1024x768,1024x576,800x600,640x480,640x360,352x240,320x240",
        "Image.I1.ShowSuboptimalResolutions": "false",
        "Image.RateControl.Version": "1.1",
        "Image.RateControl.ABR.ABR": "no",
        "ImageSource.DayNight": "yes",
        "IO.ManualTriggerNbr": "6",
        "LEDControl.LEDControl": "yes",
        "LightControl.LightControl2": "yes",
        "LightControl.LightControlAvailable": "yes",
        "LocalStorage.AutoRepair": "yes",
        "LocalStorage.ContinuousRecording": "yes",
        "LocalStorage.DiskEncryption": "yes",
        "LocalStorage.DiskHealth": "yes",
        "LocalStorage.ExportRecording": "yes",
        "LocalStorage.FailOverRecording": "yes",
        "LocalStorage.LocalStorage": "yes",
        "LocalStorage.NbrOfContinuousRecordingProfiles": "1",
        "LocalStorage.RequiredFileSystem": "yes",
        "LocalStorage.SDCard": "yes",
        "LocalStorage.StorageLimit": "yes",
        "LocalStorage.Version": "1.00",
        "Motion.MaxNbrOfWindows": "10",
        "Motion.Motion": "yes",
        "NetworkShare.CIFS": "yes",
        "NetworkShare.IPV6": "yes",
        "NetworkShare.NameLookup": "yes",
        "NetworkShare.NetworkShare": "yes",
        "PackageManager.FormatListing": "yes",
        "PackageManager.LicenseKeyManagement": "yes",
        "PackageManager.PackageManager": "yes",
        "PrivacyMask.MaxNbrOfPrivacyMasks": "16",
        "PrivacyMask.PrivacyMask": "no",
        "PTZ.DigitalPTZ": "yes",
        "PTZ.DriverManagement": "no",
        "PTZ.DriverModeList": "none",
        "PTZ.PTZ": "yes",
        "PTZ.PTZOnQuadView": "no",
        "PTZ.SelectableDriverMode": "no",
        "RemoteService.RemoteService": "no",
        "RTC.RTC": "yes",
        "Serial.Serial": "no",
        "System.Architecture": "armv7hf",
        "System.HardwareID": "77D",
        "System.Language": "",
        "System.LanguageType": "",
        "System.SerialNumber": "**REDACTED**",
        "System.Soc": "Ambarella S3L (Flattened Device Tree)",
        "Tampering.Tampering": "yes",
        "TemperatureSensor.Fan": "no",
        "TemperatureSensor.Heater": "no",
        "TemperatureSensor.TemperatureControl": "yes",
        "TemperatureSensor.TemperatureSensor": "yes",
        "VirtualInput.VirtualInput": "yes",
        "ZipStream.ZipStream": "yes"
      },
      "root.PTZ": {
        "BoaProtPTZOperator": "password",
        "CameraDefault": "1",
        "NbrOfCameras": "2",
        "NbrOfSerPorts": "0",
        "PresetNameMaxLen": "95",
        "CamPorts.Cam1Port": "1",
        "CamPorts.Cam2Port": "2",
        "ImageSource.I0.PTZEnabled": "false",
        "Limit.L1.MaxFieldAngle": "100",
        "Limit.L1.MaxPan": "137",
        "Limit.L1.MaxTilt": "137",
        "Limit.L1.MaxZoom": "9999",
        "Limit.L1.MinFieldAngle": "1",
        "Limit.L1.MinPan": "-137",
        "Limit.L1.MinTilt": "-137",
        "Limit.L1.MinZoom": "1",
        "Limit.L2.MaxFieldAngle": "100",
        "Limit.L2.MaxPan": "137",
        "Limit.L2.MaxTilt": "137",
        "Limit.L2.MaxZoom": "9999",
        "Limit.L2.MinFieldAngle": "1",
        "Limit.L2.MinPan": "-137",
        "Limit.L2.MinTilt": "-137",
        "Limit.L2.MinZoom": "1",
        "Preset.P0.HomePosition": "1",
        "Preset.P0.ImageSource": "0",
        "Preset.P0.Name": "",
        "Preset.P0.Position.P1.Data": "pan=0.000000:tilt=0.000000:zoom=1.000000",
        "Preset.P0.Position.P1.Name": "Home",
        "Preset.P1.HomePosition": "1",
        "Preset.P1.ImageSource": "1",
        "Preset.P1.Name": "",
        "Preset.P1.Position.P1.Data": "pan=0.000000:tilt=0.000000:zoom=1.000000",
        "Preset.P1.Position.P1.Name": "Home",
        "PTZDriverStatuses.Driver1Status": "3",
        "PTZDriverStatuses.Driver2Status": "3",
        "Support.S1.AbsoluteBrightness": "false",
        "Support.S1.AbsoluteFocus": "false",
        "Support.S1.AbsoluteIris": "false",
        "Support.S1.AbsolutePan": "true",
        "Support.S1.AbsoluteTilt": "true",
        "Support.S1.AbsoluteZoom": "true",
        "Support.S1.ActionNotification": "true",
        "Support.S1.AreaZoom": "true",
        "Support.S1.AutoFocus": "false",
        "Support.S1.AutoIrCutFilter": "false",
        "Support.S1.AutoIris": "false",
        "Support.S1.Auxiliary": "false",
        "Support.S1.BackLight": "false",
        "Support.S1.ContinuousBrightness": "false",
        "Support.S1.ContinuousFocus": "false",
        "Support.S1.ContinuousIris": "false",
        "Support.S1.ContinuousPan": "true",
        "Support.S1.ContinuousTilt": "true",
        "Support.S1.ContinuousZoom": "true",
        "Support.S1.DevicePreset": "false",
        "Support.S1.DigitalZoom": "false",
        "Support.S1.GenericHTTP": "false",
        "Support.S1.IrCutFilter": "false",
        "Support.S1.JoyStickEmulation": "true",
        "Support.S1.LensOffset": "false",
        "Support.S1.OSDMenu": "false",
        "Support.S1.ProportionalSpeed": "true",
        "Support.S1.RelativeBrightness": "false",
        "Support.S1.RelativeFocus": "false",
        "Support.S1.RelativeIris": "false",
        "Support.S1.RelativePan": "true",
        "Support.S1.RelativeTilt": "true",
        "Support.S1.RelativeZoom": "true",
        "Support.S1.ServerPreset": "true",
        "Support.S1.SpeedCtl": "true",
        "Support.S2.AbsoluteBrightness": "false",
        "Support.S2.AbsoluteFocus": "false",
        "Support.S2.AbsoluteIris": "false",
        "Support.S2.AbsolutePan": "true",
        "Support.S2.AbsoluteTilt": "true",
        "Support.S2.AbsoluteZoom": "true",
        "Support.S2.ActionNotification": "true",
        "Support.S2.AreaZoom": "true",
        "Support.S2.AutoFocus": "false",
        "Support.S2.AutoIrCutFilter": "false",
        "Support.S2.AutoIris": "false",
        "Support.S2.Auxiliary": "false",
        "Support.S2.BackLight": "false",
        "Support.S2.ContinuousBrightness": "false",
        "Support.S2.ContinuousFocus": "false",
        "Support.S2.ContinuousIris": "false",
        "Support.S2.ContinuousPan": "true",
        "Support.S2.ContinuousTilt": "true",
        "Support.S2.ContinuousZoom": "true",
        "Support.S2.DevicePreset": "false",
        "Support.S2.DigitalZoom": "false",
        "Support.S2.GenericHTTP": "false",
        "Support.S2.IrCutFilter": "false",
        "Support.S2.JoyStickEmulation": "true",
        "Support.S2.LensOffset": "false",
        "Support.S2.OSDMenu": "false",
        "Support.S2.ProportionalSpeed": "true",
        "Support.S2.RelativeBrightness": "false",
        "Support.S2.RelativeFocus": "false",
        "Support.S2.RelativeIris": "false",
        "Support.S2.RelativePan": "true",
        "Support.S2.RelativeTilt": "true",
        "Support.S2.RelativeZoom": "true",
        "Support.S2.ServerPreset": "true",
        "Support.S2.SpeedCtl": "true",
        "UserAdv.U1.MoveSpeed": "100",
        "UserAdv.U2.MoveSpeed": "100",
        "UserCtlQueue.U0.Priority": "10",
        "UserCtlQueue.U0.TimeoutTime": "60",
        "UserCtlQueue.U0.TimeoutType": "activity",
        "UserCtlQueue.U0.UseCookie": "no",
        "UserCtlQueue.U0.UserGroup": "Administrator",
        "UserCtlQueue.U1.Priority": "30",
        "UserCtlQueue.U1.TimeoutTime": "60",
        "UserCtlQueue.U1.TimeoutType": "activity",
        "UserCtlQueue.U1.UseCookie": "no",
        "UserCtlQueue.U1.UserGroup": "Operator",
        "UserCtlQueue.U2.Priority": "50",
        "UserCtlQueue.U2.TimeoutTime": "60",
        "UserCtlQueue.U2.TimeoutType": "timespan",
        "UserCtlQueue.U2.UseCookie": "no",
        "UserCtlQueue.U2.UserGroup": "Viewer",
        "UserCtlQueue.U3.Priority": "20",
        "UserCtlQueue.U3.TimeoutTime": "20",
        "UserCtlQueue.U3.TimeoutType": "activity",
        "UserCtlQueue.U3.UseCookie": "no",
        "UserCtlQueue.U3.UserGroup": "Event",
        "UserCtlQueue.U4.Priority": "40",
        "UserCtlQueue.U4.TimeoutTime": "60",
        "UserCtlQueue.U4.TimeoutType": "infinity",
        "UserCtlQueue.U4.UseCookie": "no",
        "UserCtlQueue.U4.UserGroup": "Guardtour",
        "UserCtlQueue.U5.Priority": "35",
        "UserCtlQueue.U5.TimeoutTime": "60",
        "UserCtlQueue.U5.TimeoutType": "infinity",
        "UserCtlQueue.U5.UseCookie": "no",
        "UserCtlQueue.U5.UserGroup": "Autotracking",
        "UserCtlQueue.U6.Priority": "1",
        "UserCtlQueue.U6.TimeoutTime": "60",
        "UserCtlQueue.U6.TimeoutType": "activity",
        "UserCtlQueue.U6.UseCookie": "no",
        "UserCtlQueue.U6.UserGroup": "Onvif",
        "Various.V1.CtlQueueing": "false",
        "Various.V1.CtlQueueLimit": "20",
        "Various.V1.CtlQueuePollTime": "20",
        "Various.V1.HomePresetSet": "true",
        "Various.V1.Locked": "true",
        "Various.V1.MaxProportionalSpeed": "200",
        "Various.V1.PanEnabled": "true",
        "Various.V1.ProportionalSpeedEnabled": "true",
        "Various.V1.ReturnToOverview": "30",
        "Various.V1.SpeedCtlEnabled": "true",
        "Various.V1.TiltEnabled": "true",
        "Various.V1.ZoomEnabled": "true",
        "Various.V2.CtlQueueing": "false",
        "Various.V2.CtlQueueLimit": "20",
        "Various.V2.CtlQueuePollTime": "20",
        "Various.V2.HomePresetSet": "true",
        "Various.V2.Locked": "true",
        "Various.V2.MaxProportionalSpeed": "200",
        "Various.V2.PanEnabled": "true",
        "Various.V2.ProportionalSpeedEnabled": "true",
        "Various.V2.ReturnToOverview": "30",
        "Various.V2.SpeedCtlEnabled": "true",
        "Various.V2.TiltEnabled": "true",
        "Various.V2.ZoomEnabled": "true"
      }
    }
  }
}

Additional information

No response

probot-home-assistant[bot] commented 2 years ago

axis documentation axis source (message by IssueLinks)

probot-home-assistant[bot] commented 2 years ago

Hey there @kane610, mind taking a look at this issue as it has been labeled with an integration (axis) you are listed as a code owner for? Thanks! (message by CodeOwnersMention)

Kane610 commented 2 years ago

Are you having the same issue with multiple different devices or only with m3106?

When did it last work?

taprindl commented 2 years ago

I am having this issue with one other camera, an Axis M3066-V. I have three other cameras pulled in without issue (Axis M3045-V, Axis M3106-LVE, Axis P3227-LVE) I can view those RTSP streams with no issues.

It has never worked, This is a fresh install of home assistant, I've never had one running before.

Kane610 commented 2 years ago

What happens if you disable the other cameras does it work then?

taprindl commented 2 years ago

It does not, I am still having the same issue. @Kane610

github-actions[bot] commented 1 year ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment šŸ‘ This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

Kane610 commented 1 year ago

I'm still tied up in other work and it will take some more time before I get back to the Axis integration

issue-triage-workflows[bot] commented 1 year ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment šŸ‘ This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.