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Sensors drop to zero with Zigbee plug Blitzwolf SHP-13 TS011F _TZ3000_amdymr7l #78155

Closed philsson closed 1 year ago

philsson commented 2 years ago

The problem

It seems the Blitzwolf smart plug SHP-13 has changed from TS0121 _TZ3000_g5xawfcq to TS011F _TZ3000_amdymr7l. This is not the problem itself as the device is supported. The issue is for me that the new version of the plug drops all readings to zero now and then (current and power) even under constant load. I can confirm this behaviour differs from 4 plugs of each version showing the same behaviour. I have not tried zigibee2mqtt or deconz to name some other software. Neither have I tried with another zigbee coordinator.

Here are two of the new TS011F plugs image image image image

One of the old TS0121plugs image

Attached are the diagnostics of one of the new plugs (work computer)

{
  "home_assistant": {
    "installation_type": "Home Assistant Supervised",
    "version": "2022.9.1",
    "dev": false,
    "hassio": true,
    "virtualenv": false,
    "python_version": "3.10.5",
    "docker": true,
    "arch": "x86_64",
    "timezone": "Europe/Stockholm",
    "os_name": "Linux",
    "os_version": "5.4.166-1-pve",
    "supervisor": "2022.08.6",
    "host_os": "Debian GNU/Linux 11 (bullseye)",
    "docker_version": "20.10.13",
    "chassis": "server",
    "run_as_root": true
  },
  "custom_components": {
    "xiaomi_miio_airpurifier": {
      "version": "2022.8.0.0",
      "requirements": [
        "construct==2.10.56",
        "python-miio>=0.5.12"
      ]
    },
    "tibber_custom": {
      "version": "0.5.1",
      "requirements": [
        "matplotlib"
      ]
    },
    "webrtc": {
      "version": "v2.3.1",
      "requirements": []
    },
    "xiaomi_airfryer": {
      "version": "0.0.1",
      "requirements": [
        "construct==2.10.56",
        "micloud==0.4",
        "python-miio>=0.5.7"
      ]
    },
    "hass_agent_notifier": {
      "version": "2022.3.15",
      "requirements": []
    },
    "mass": {
      "version": "2022.8.2",
      "requirements": [
        "music-assistant==1.8.5"
      ]
    },
    "xiaomi_cloud_map_extractor": {
      "version": "v2.2.0",
      "requirements": [
        "pillow",
        "pybase64",
        "python-miio",
        "requests",
        "pycryptodome"
      ]
    },
    "sonoff": {
      "version": "3.1.0",
      "requirements": [
        "pycryptodome>=3.6.6"
      ]
    },
    "daily_min_max": {
      "version": "1.0",
      "requirements": []
    },
    "hacs": {
      "version": "1.26.2",
      "requirements": [
        "aiogithubapi>=22.2.4"
      ]
    }
  },
  "integration_manifest": {
    "domain": "zha",
    "name": "Zigbee Home Automation",
    "config_flow": true,
    "documentation": "https://www.home-assistant.io/integrations/zha",
    "requirements": [
      "bellows==0.33.1",
      "pyserial==3.5",
      "pyserial-asyncio==0.6",
      "zha-quirks==0.0.79",
      "zigpy-deconz==0.18.0",
      "zigpy==0.50.2",
      "zigpy-xbee==0.15.0",
      "zigpy-zigate==0.9.2",
      "zigpy-znp==0.8.2"
    ],
    "usb": [
      {
        "vid": "10C4",
        "pid": "EA60",
        "description": "*2652*",
        "known_devices": [
          "slae.sh cc2652rb stick"
        ]
      },
      {
        "vid": "1A86",
        "pid": "55D4",
        "description": "*sonoff*plus*",
        "known_devices": [
          "sonoff zigbee dongle plus v2"
        ]
      },
      {
        "vid": "10C4",
        "pid": "EA60",
        "description": "*sonoff*plus*",
        "known_devices": [
          "sonoff zigbee dongle plus"
        ]
      },
      {
        "vid": "10C4",
        "pid": "EA60",
        "description": "*tubeszb*",
        "known_devices": [
          "TubesZB Coordinator"
        ]
      },
      {
        "vid": "1A86",
        "pid": "7523",
        "description": "*tubeszb*",
        "known_devices": [
          "TubesZB Coordinator"
        ]
      },
      {
        "vid": "1A86",
        "pid": "7523",
        "description": "*zigstar*",
        "known_devices": [
          "ZigStar Coordinators"
        ]
      },
      {
        "vid": "1CF1",
        "pid": "0030",
        "description": "*conbee*",
        "known_devices": [
          "Conbee II"
        ]
      },
      {
        "vid": "10C4",
        "pid": "8A2A",
        "description": "*zigbee*",
        "known_devices": [
          "Nortek HUSBZB-1"
        ]
      },
      {
        "vid": "0403",
        "pid": "6015",
        "description": "*zigate*",
        "known_devices": [
          "ZiGate+"
        ]
      },
      {
        "vid": "10C4",
        "pid": "EA60",
        "description": "*zigate*",
        "known_devices": [
          "ZiGate"
        ]
      },
      {
        "vid": "10C4",
        "pid": "8B34",
        "description": "*bv 2010/10*",
        "known_devices": [
          "Bitron Video AV2010/10"
        ]
      }
    ],
    "codeowners": [
      "@dmulcahey",
      "@adminiuga",
      "@puddly"
    ],
    "zeroconf": [
      {
        "type": "_esphomelib._tcp.local.",
        "name": "tube*"
      },
      {
        "type": "_zigate-zigbee-gateway._tcp.local.",
        "name": "*zigate*"
      }
    ],
    "dependencies": [
      "file_upload"
    ],
    "after_dependencies": [
      "onboarding",
      "usb",
      "zeroconf"
    ],
    "iot_class": "local_polling",
    "loggers": [
      "aiosqlite",
      "bellows",
      "crccheck",
      "pure_pcapy3",
      "zhaquirks",
      "zigpy",
      "zigpy_deconz",
      "zigpy_xbee",
      "zigpy_zigate",
      "zigpy_znp"
    ],
    "is_built_in": true
  },
  "data": {
    "ieee": "**REDACTED**",
    "nwk": 47077,
    "manufacturer": "_TZ3000_amdymr7l",
    "model": "TS011F",
    "name": "_TZ3000_amdymr7l TS011F",
    "quirk_applied": true,
    "quirk_class": "zhaquirks.tuya.ts011f_plug.Plug",
    "manufacturer_code": 4417,
    "power_source": "Mains",
    "lqi": 94,
    "rssi": null,
    "last_seen": "2022-09-09T19:32:51",
    "available": true,
    "device_type": "Router",
    "signature": {
      "node_descriptor": "NodeDescriptor(logical_type=<LogicalType.Router: 1>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.AllocateAddress|RxOnWhenIdle|MainsPowered|FullFunctionDevice: 142>, manufacturer_code=4417, maximum_buffer_size=66, maximum_incoming_transfer_size=66, server_mask=10752, maximum_outgoing_transfer_size=66, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)",
      "endpoints": {
        "1": {
          "profile_id": 260,
          "device_type": "0x010a",
          "in_clusters": [
            "0x0000",
            "0x0003",
            "0x0004",
            "0x0005",
            "0x0006",
            "0x0702",
            "0x0b04",
            "0xe000",
            "0xe001"
          ],
          "out_clusters": [
            "0x000a",
            "0x0019"
          ]
        }
      }
    },
    "active_coordinator": false,
    "entities": [
      {
        "entity_id": "button.tz3000_amdymr7l_ts011f_identifybutton_2",
        "name": "_TZ3000_amdymr7l TS011F"
      },
      {
        "entity_id": "sensor.work_computer_power",
        "name": "_TZ3000_amdymr7l TS011F"
      },
      {
        "entity_id": "sensor.work_computer_current",
        "name": "_TZ3000_amdymr7l TS011F"
      },
      {
        "entity_id": "sensor.work_computer_voltage",
        "name": "_TZ3000_amdymr7l TS011F"
      },
      {
        "entity_id": "sensor.work_computer_consumption",
        "name": "_TZ3000_amdymr7l TS011F"
      },
      {
        "entity_id": "switch.work_computer",
        "name": "_TZ3000_amdymr7l TS011F"
      }
    ],
    "neighbors": [],
    "endpoint_names": [
      {
        "name": "ON_OFF_PLUG_IN_UNIT"
      }
    ],
    "user_given_name": "Work Computer",
    "device_reg_id": "a3e273be86b1b2fc77b6762ca103b994",
    "area_id": "d7544b6ac28e4eb5b13ddc0682d8baae",
    "cluster_details": {
      "1": {
        "device_type": {
          "name": "ON_OFF_PLUG_IN_UNIT",
          "id": 266
        },
        "profile_id": 260,
        "in_clusters": {
          "0x0000": {
            "endpoint_attribute": "basic",
            "attributes": {
              "0x0004": {
                "attribute_name": "manufacturer",
                "value": "_TZ3000_amdymr7l"
              },
              "0x0005": {
                "attribute_name": "model",
                "value": "TS011F"
              }
            },
            "unsupported_attributes": {}
          },
          "0x0003": {
            "endpoint_attribute": "identify",
            "attributes": {},
            "unsupported_attributes": {}
          },
          "0x0004": {
            "endpoint_attribute": "groups",
            "attributes": {},
            "unsupported_attributes": {}
          },
          "0x0005": {
            "endpoint_attribute": "scenes",
            "attributes": {},
            "unsupported_attributes": {}
          },
          "0x0006": {
            "endpoint_attribute": "on_off",
            "attributes": {
              "0x0000": {
                "attribute_name": "on_off",
                "value": 1
              },
              "0x4001": {
                "attribute_name": "on_time",
                "value": 0
              },
              "0x4002": {
                "attribute_name": "off_wait_time",
                "value": 0
              },
              "0x8000": {
                "attribute_name": "child_lock",
                "value": 0
              },
              "0x8001": {
                "attribute_name": "backlight_mode",
                "value": 1
              },
              "0x8002": {
                "attribute_name": "power_on_state",
                "value": 2
              }
            },
            "unsupported_attributes": {
              "0x4003": {
                "attribute_name": "start_up_on_off"
              }
            }
          },
          "0x0702": {
            "endpoint_attribute": "smartenergy_metering",
            "attributes": {
              "0x0000": {
                "attribute_name": "current_summ_delivered",
                "value": 8
              },
              "0x0200": {
                "attribute_name": "status",
                "value": 0
              },
              "0x0300": {
                "attribute_name": "unit_of_measure",
                "value": 0
              },
              "0x0301": {
                "attribute_name": "multiplier",
                "value": 1
              },
              "0x0302": {
                "attribute_name": "divisor",
                "value": 100
              },
              "0x0303": {
                "attribute_name": "summation_formatting",
                "value": 0
              },
              "0x0306": {
                "attribute_name": "metering_device_type",
                "value": 0
              }
            },
            "unsupported_attributes": {
              "0x0400": {
                "attribute_name": "instantaneous_demand"
              },
              "0x0304": {
                "attribute_name": "demand_formatting"
              }
            }
          },
          "0x0b04": {
            "endpoint_attribute": "electrical_measurement",
            "attributes": {
              "0x0505": {
                "attribute_name": "rms_voltage",
                "value": 234
              },
              "0x0508": {
                "attribute_name": "rms_current",
                "value": 161
              },
              "0x050b": {
                "attribute_name": "active_power",
                "value": 20
              },
              "0x0602": {
                "attribute_name": "ac_current_multiplier",
                "value": 1
              },
              "0x0603": {
                "attribute_name": "ac_current_divisor",
                "value": 1000
              }
            },
            "unsupported_attributes": {
              "0x0300": {
                "attribute_name": "ac_frequency"
              },
              "0x0601": {
                "attribute_name": "ac_voltage_divisor"
              },
              "0x0302": {
                "attribute_name": "ac_frequency_max"
              },
              "0x0600": {
                "attribute_name": "ac_voltage_multiplier"
              },
              "0x0604": {
                "attribute_name": "ac_power_multiplier"
              },
              "0x0605": {
                "attribute_name": "ac_power_divisor"
              },
              "0x0401": {
                "attribute_name": "ac_frequency_divisor"
              },
              "0x0507": {
                "attribute_name": "rms_voltage_max"
              },
              "0x0400": {
                "attribute_name": "ac_frequency_multiplier"
              },
              "0x050a": {
                "attribute_name": "rms_current_max"
              },
              "0x0000": {
                "attribute_name": "measurement_type"
              },
              "0x0403": {
                "attribute_name": "power_divisor"
              },
              "0x050d": {
                "attribute_name": "active_power_max"
              },
              "0x050f": {
                "attribute_name": "apparent_power"
              },
              "0x0402": {
                "attribute_name": "power_multiplier"
              }
            }
          },
          "0xe000": {
            "endpoint_attribute": "tuya_is_pita_0",
            "attributes": {},
            "unsupported_attributes": {}
          },
          "0xe001": {
            "endpoint_attribute": "tuya_external_switch_type",
            "attributes": {
              "0xd030": {
                "attribute_name": "external_switch_type",
                "value": 0
              }
            },
            "unsupported_attributes": {}
          }
        },
        "out_clusters": {
          "0x000a": {
            "endpoint_attribute": "time",
            "attributes": {},
            "unsupported_attributes": {}
          },
          "0x0019": {
            "endpoint_attribute": "ota",
            "attributes": {},
            "unsupported_attributes": {}
          }
        }
      }
    }
  }
}

What version of Home Assistant Core has the issue?

2022.9.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Supervised

Integration causing the issue

ZHA

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

probot-home-assistant[bot] commented 2 years ago

Hey there @dmulcahey, @adminiuga, @puddly, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks! (message by CodeOwnersMention)

zha documentation zha source (message by IssueLinks)

TheJulianJES commented 1 year ago

This is an issue in the device's firmware. See the notes on the Z2M website: https://www.zigbee2mqtt.io/devices/TS0121_plug.html#notes

https://www.zigbee2mqtt.io/devices/TS011F_plug_1.html#broken-attribute-reporting-functionality-in-devices-sold-as-bw-shp13

Z2M also doesn't have a fix. I don't think we can work around this at all.

philsson commented 1 year ago

This is an issue in the device's firmware. See the notes on the Z2M website: https://www.zigbee2mqtt.io/devices/TS0121_plug.html#notes

Z2M also doesn't have a fix. I don't think we can work around this at all.

Thanks for the reply. This is very unfortunate but then this issue can be closed and hopefully act as a reference to others running into the same thing with zha.

philsson commented 1 year ago

See post from @TheJulianJES about this being a firmware issue with no known fix. Thus not a ZHA issue