Atlantic Cozytouch (via Overkiz) away mode does not work

[Step-han]

The problem

I've connected the Cozytouch bridge with HomeAssisant via the Atlantic Cozytouch (via Overkiz) core integration.

Under configuration, the 'DHWP Actuator Boost mode duration' works good. If I set it to 1 the Atlantic Explorer v4 actived the boost mode for 1 day.

But the 'DHWP Actuator Away mode duration' does not work. If I set it to 1 it goes back to 0 automatic. The Atlantic Explorer v4 does nothing. Stays on the same configuration.

What I want to make is on cold days <5°C that HA sets the device to away and warm it up with boost mode on a pre-programmaed time. Its costs less kWh to warm the water with boostmode then the hole day with the heatpump.

What version of Home Assistant Core has the issue?

core-2022.11.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

Atlantic Cozytouch (via Overkiz)

Link to integration documentation on our website

https://www.home-assistant.io/integrations/cozytouch/

Diagnostics information

overkiz-23eef778e6267a005f41e9e8eeb6cd97-DHWP Actuator-dcf1ee7aecf77504c102cd392c075fcb.json.txt

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @imicknl, @vlebourl, @tetienne, mind taking a look at this issue as it has been labeled with an integration (overkiz) you are listed as a code owner for? Thanks!

Code owner commands

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[iMicknl]

Is there any error in your log after you execute the commands?

[Step-han]

In /config/logs nothing to see about Cozytouch / Overkiz.

Only thing I sometimes see is the image from the opening post.

[MassimoL06]

Hello, I am facing same situation with my Atlantic Lineo Water heater. In the core log file, there is not information raised when I trigger the function. I am not able to retrieve the diagnostic file, looks like it is not accessible: https://homeassistant:8123/api/diagnostics/config_entry/19023ee303b0dc7a757625e74e4d77a1/device/1b21436884631c82b4cd3fe4f92d5af2 I have extracted the json file describing my device and I see a lot of possible commands like 'setAbsenceMode', 'setAbsenceEndDate', 'setAbsenceStartDate', ... I would like to stop my water heater when my house power consumption is becoming high. Thanks for your support.

[iMicknl]

@nyroDev you aren't yet in our contributors file, so you didn't get tagged. Is this something where you have an idea?

@MassimoL06, @Step-han best would be to execute the commands via the official app (and keep some time in between, so we can clearly see the difference. Then download your device diagnostics and drag them in a comment here.

@MassimoL06 your diagnostics file above I cannot download. Were you able to download the JSON? If you get an error, please check your log.

[nyroDev]

The Home Assistant version from @Step-han is 2022.11.2.
The changes regarding DHWP will be live with 2022.12. @Step-han : this means you'll have more option pretty soon for your device, like setting a preset.

The Boost mode duration we're talking about is provided via number.py

In my understanding, calling setAwayModeDuration should also add calls for many elements.
See here

@iMicknl : Is it possible to forward the number.py API to the corresponding entity to a new private function in climate entity in order to centralise that?
(this could be the case for many other elements too I guess)

[Step-han]

@nyroDev great to hear, if the docker version of HA 2022.12 is available i'll test it out!

@iMicknl here are the diagnostics. What I saw in the logs is that away modus changes to 'always' and not to a number. Maybe is that the problem?

Here are the files; Cozytouch: overkiz-23eef778e6267a005f41e9e8eeb6cd97-Cozytouch-6419f38560b867d44a4a635cd1a894f3.json.txt

DHWP Actuator: overkiz-23eef778e6267a005f41e9e8eeb6cd97-DHWP Actuator-dcf1ee7aecf77504c102cd392c075fcb.json.txt

[iMicknl]

@iMicknl : Is it possible to forward the number.py API to the corresponding entity to a new private function in climate entity in order to centralise that?

I don't think it is a good idea to have them coupled. Number/Sensor/BinarySensor/Select entities are not scoped to a specific devices, but more to a specific command and/or state.

Let's see if the new Water Heater entity will already partially add the functionality they need, and if we can fix the number entity in the future.

[Step-han]

Running 2022.12.0 now.

Getting a climate card:

All the modes above don't work either. Getting error messages:

Away mode still doesnt work.

[nyroDev]

@Step-han Does the other preset works correctly for you?

[nyroDev]

@Step-han Could you also try the temperature change?

[Step-han]

@nyroDev what do you mean with presets?

From the climate only the 'prestatie' preset works. It activates 'boost' mode.

The other presets here don't work.

Temp change works!

From those 3:

Only boost mode works, freeze and away don't work.

[MassimoL06]

Hello again, here is my diagnostic file: overkiz-19023ee303b0dc7a757625e74e4d77a1-DHWP Actuator-1b21436884631c82b4cd3fe4f92d5af2.json (1).txt

When I try to change the mode, I see a message on the bottom left.

And Tin the log file I have this: Logger: homeassistant.components.websocket_api.http.connection Source: components/overkiz/water_heater_entities/domestic_hot_water_production.py:331 Integration: Home Assistant WebSocket API (documentation, issues) First occurred: 3:01:41 PM (5 occurrences) Last logged: 3:13:16 PM

[140622210250928] 'off' [140622210250928] 'on' [140621667735568] 'on' Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 200, in handle_call_service await hass.services.async_call( File "/usr/src/homeassistant/homeassistant/core.py", line 1745, in async_call task.result() File "/usr/src/homeassistant/homeassistant/core.py", line 1782, in _execute_service await cast(Callable[[ServiceCall], Awaitable[None]], handler.job.target)( File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 213, in handle_service await service.entity_service_call( File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 678, in entity_service_call future.result() # pop exception if have File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 943, in async_request_call await coro File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 715, in _handle_entity_call await result File "/usr/src/homeassistant/homeassistant/components/overkiz/water_heater_entities/domestic_hot_water_production.py", line 331, in async_set_operation_mode OverkizCommand.SET_DHW_MODE, self.overkiz_to_operation_mode[operation_mode] KeyError: 'off'

[nyroDev]

@MassimoL06 you're issue isn't fixed yet.
The issue was original for the away mode, you're problem is a little bit different.
You can open a new issue with the content of your last message, it'll simplify explaination when the fix will be ready.

[Step-han]

Away mode still doesn't work. Running 2022.12.4.

If I set it to away fysical on the unit, then I can set numbers:

But it doesn't do anything on the DHWP.

If I set it to normal fysical on the unit, then I cannot do anything with the slider:

If you need something more.. let me know!

[Step-han]

@nyroDev sorry, forgot to tag u.

[Step-han]

Because its -6 celsius here I've set fysical the DHWP on away modes. In HA it change to:

[Step-han]

@nyroDev @iMicknl

Do I need to make a new issue? Since this one is closed but not fixed.