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Honeywell not updating both thermostats #88445

Closed contactcr closed 1 year ago

contactcr commented 1 year ago

The problem

Using Honeywell Total Connect Comfort (US) integration for a while now. I have 2 thermostats and 1 outdoor temp sensor as entities in HA. In the past few days only my "upstairs" thermostat is reporting updates. The downstairs one has been stuck essentially. It shows available and doesn't error but none of the values are updating.

What version of Home Assistant Core has the issue?

2023.2.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

https://www.home-assistant.io/integrations/honeywell

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 1 year ago

Hey there @rdfurman, @mkmer, mind taking a look at this issue as it has been labeled with an integration (honeywell) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `honeywell` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Change the title of the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign honeywell` Removes the current integration label and assignees on the issue, add the integration domain after the command.

(message by CodeOwnersMention)


honeywell documentation honeywell source (message by IssueLinks)

contactcr commented 1 year ago

Upon further inspection it seems the app and website are also showing this out of date info so likely not integration problem. Sorry.