Elk M1 integration - Failed to Connect

[drirwin]

The problem

I am migrating off of Homeseer to HA. I currently have a Homeseer plugin to interface with my Elm M1G security pannel (UltraM1G3 by UltraJones, author). I have tried the Elm integration using discovered and manual entry with the same result (see screen capture images below). As a band-aid, I have implemented the Homeseer integration which is passing through devices/entites from my Homeseer system, which includes Elk M1G devices. This has allowed me to create various automations in HA that I previously did in Homeseer. At this point, Homeseer is serving as the interface device for my Elk pannel. I want to get HA directly connected to my Elk M1 to completely eliminate the Homeseer system and reduce the complexity. The images below proviide pre/post images of each required input/interaction with the Elk plugin. Also provided are log entries from Home Assistant Core (for both discovered and manual entry connect attempts). Please let me know what I am doing wrong for something that looks to be very straight forward. Thanks in advance for your help!... Don Irwin

What version of Home Assistant Core has the issue?

2023.3.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Elk-M1 Control

Link to integration documentation on our website

https://www.home-assistant.io/integrations/elkm1

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

See images above.  System error images were provided for the "discovered" connection attempt as well as the manual entry connection attempt.

Additional information

No response

[home-assistant[bot]]

Hey there @gwww, @bdraco, mind taking a look at this issue as it has been labeled with an integration (elkm1) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `elkm1` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign elkm1` Removes the current integration label and assignees on the issue, add the integration domain after the command.

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elkm1 documentation elkm1 source _{^{(message by IssueLinks)}}

[gwww]

What version of ElkM1 do you have.

https://www.home-assistant.io/integrations/elkm1/#elkm1-version

[gwww]

As an aside please copy/paste log text into rather than images. Start the log text with 3 backticks (```) and end with 3 more backticks.

[drirwin]

Hi, Glenn!

As reported on my Homeseer UntraM1G plugin screen, the version is:

Name:

UltraM1G3

Status:

OK

Version:

3.0.6922.16073

I will provide error log info as your next email directs as a reply in that email.

Let me know what additional information I can provide.

Thanks,… Don Irwin

From: Glenn Waters @.> Sent: Friday, March 10, 2023 9:50 AM To: home-assistant/core @.> Cc: drirwin @.>; Author @.> Subject: Re: [home-assistant/core] Elk M1 integration - Failed to Connect (Issue #89516)

What version of ElkM1 do you have.

https://www.home-assistant.io/integrations/elkm1/#elkm1-version

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/89516#issuecomment-1464004912 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AS65QIENZDUGEQLQIYD6LQTW3NETNANCNFSM6AAAAAAVWTRAFE . You are receiving this because you authored the thread. https://github.com/notifications/beacon/AS65QIACEIWB3WQ7ARE47JTW3NETNA5CNFSM6AAAAAAVWTRAFGWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTSXILYTA.gif Message ID: @. @.> >

[drirwin]

Per your request…

‘’’ ElkM1 at elk://192.168.86.39:2101 disconnecting

9:03:30 AM – (WARNING) components/elkm1/config_flow.py

ElkM1 at elk://192.168.86.39:2101 disconnecting

9:03:30 AM – (WARNING) components/elkm1/init.py

ELKDiscovery error: [Errno -2] Name does not resolve

9:03:06 AM – (ERROR) runner.py - message first occurred at 9:03:00 AM and shows up 3 times ‘’’

From: Glenn Waters @.> Sent: Friday, March 10, 2023 9:53 AM To: home-assistant/core @.> Cc: drirwin @.>; Author @.> Subject: Re: [home-assistant/core] Elk M1 integration - Failed to Connect (Issue #89516)

As an aside please copy/paste log text into rather than images. Start the log text with 3 backticks (```) and end with 3 more backticks.

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/89516#issuecomment-1464008607 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AS65QICASVF2XBY2BKRBXSTW3NE5VANCNFSM6AAAAAAVWTRAFE . You are receiving this because you authored the thread. https://github.com/notifications/beacon/AS65QICSL6TGJCGMNXYCWRTW3NE5VA5CNFSM6AAAAAAVWTRAFGWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTSXIL7Z6.gif Message ID: @. @.> >

[gwww]

What I need to know is what version of firmware is running on your ElkM1 panel. Further, we only support the versions listed in the docs link I shared above.

[drirwin]

This is a log dump of Elk errors captured for the auto discovery connect method as well as the manual entry connect method. The earlier messages were auto discovery, and the latter, manual entry.

2023-03-10 08:50:27.614 ERROR (MainThread) [elkm1_lib.discovery] ELKDiscovery error: [Errno -2] Name does not resolve 2023-03-10 08:50:30.958 ERROR (MainThread) [elkm1_lib.discovery] ELKDiscovery error: [Errno -2] Name does not resolve 2023-03-10 08:50:34.295 ERROR (MainThread) [elkm1_lib.discovery] ELKDiscovery error: [Errno -2] Name does not resolve 2023-03-10 08:50:57.641 WARNING (MainThread) [elkm1_lib.connection] ElkM1 at elk://192.168.86.39:2101 disconnecting 2023-03-10 08:50:57.657 WARNING (MainThread) [elkm1_lib.connection] ElkM1 at elk://192.168.86.39:2101 disconnecting 2023-03-10 08:53:34.807 ERROR (MainThread) [frontend.js.latest.202303020] :0:0 Script error. 2023-03-10 08:54:41.694 WARNING (MainThread) [elkm1_lib.connection] ElkM1 at elk://192.168.86.39 disconnecting 2023-03-10 08:54:41.701 WARNING (MainThread) [elkm1_lib.connection] ElkM1 at elk://192.168.86.39 disconnecting 2023-03-10 09:03:00.081 ERROR (MainThread) [elkm1_lib.discovery] ELKDiscovery error: [Errno -2] Name does not resolve 2023-03-10 09:03:03.420 ERROR (MainThread) [elkm1_lib.discovery] ELKDiscovery error: [Errno -2] Name does not resolve 2023-03-10 09:03:06.760 ERROR (MainThread) [elkm1_lib.discovery] ELKDiscovery error: [Errno -2] Name does not resolve 2023-03-10 09:03:30.110 WARNING (MainThread) [elkm1_lib.connection] ElkM1 at elk://192.168.86.39:2101 disconnecting 2023-03-10 09:03:30.116 WARNING (MainThread) [elkm1_lib.connection] ElkM1 at elk://192.168.86.39:2101 disconnecting

[drirwin]

I made a mistake, the ticket is still open. Please disregard my error pressing wrong button!

[drirwin]

I provided the wrong info for Elk version. Here is a screen shot from RP...

[gwww]

Not supported. Check the versions supported in the link I gave above.

[gwww]

@home-assistant close