Cameras not streaming correctly to google home app

[tungmeister]

The problem

I've exposed all my cameras to google assistant however they don't work correctly within the google home app. When on my local network I can see live previews of the cameras as can be seen:

however, when I select one it doesn't "play":

when outside of my network the preview doesn't load:

I've tried adding camaras in hass via various methods - frigate, direct link to the rstp stream etc but the results are the same.

I have home assistant exposed externally via my own domain and ssl cert. Using Home Assistant Cloud to expose to google.

What version of Home Assistant Core has the issue?

2022.5.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Google Assistant

Link to integration documentation on our website

https://www.home-assistant.io/integrations/google_assistant/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

nothing in logs.

Additional information

No response

[home-assistant[bot]]

Hey there @home-assistant/cloud, mind taking a look at this issue as it has been labeled with an integration (google_assistant) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `google_assistant` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign google_assistant` Removes the current integration label and assignees on the issue, add the integration domain after the command.

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[kanemari]

this is happening to me also

[tungmeister]

interestingly they do stream in the home app on ios so I'm wondering if it's a codec issue on android? still not working outside my network though.

[MaBeniu]

would be great if someone can find camera stream requirements for google_assistant integration. as in HA documentation it says only this. "camera (streaming, requires compatible camera)" I would really like to get that working also. It works only while in local network. My HA is accessible though and it was made to work via cloudflare. could it be some settings needs to be opened for cloudlfare integration?

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[tungmeister]

still an issue

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.