Honeywell EUROPE evohome integration not loading

[cedricdelecole]

The problem

Hi there, I have tried to setup the Honeywell evohome Europe by editing the configuration.yaml file as explained here :

... but what I al supposed to do then because the integration is not appearing ... I have also tried to re-load the yaml configuration, but no luck ...

What version of Home Assistant Core has the issue?

core-2023.6.2

What was the last working version of Home Assistant Core?

2023.6.2

What type of installation are you running?

Home Assistant Core

Integration causing the issue

Honeywell Europe Evohome

Link to integration documentation on our website

https://www.home-assistant.io/integrations/evohome

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No Evohome device appearing / loading in the devices

Additional information

No response

[home-assistant[bot]]

Hey there @zxdavb, mind taking a look at this issue as it has been labeled with an integration (evohome) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `evohome` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign evohome` Removes the current integration label and assignees on the issue, add the integration domain after the command.

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evohome documentation evohome source _{^{(message by IssueLinks)}}

[cedricdelecole]

I mean I have entered the 3 lines in the configuration.yaml file ... (by the way, O I need to put the quotes or not ?) ...but nothing happens. I am supposed to restart something (I did already but no luck). then what is supposed to happen ? A device or entity is supposed to appear ?

Few months ago I succeeded to do it, but I had to reinstall completely my HA, and can't figure out how to make the entities appearing anymore ;-(

Many Thanks !

[Roshy10]

I'm having the same issue. I added the advised lines to my config file and restarted, but nothing happened. no errors in the log, no integration showing up, it's as if the integration doesn't exist.

Homeassistant 2023.7.1 docker

[Roshy10]

as it turns out it was working, it just doesn't show the integration card, you have to search for the entities directly

[zxdavb]

I am closing this issue - this is not the forum for user support.

User support is available in the community website, and the discord chat: https://www.home-assistant.io/help/