No power or energy values for Samsung aircon

[thedude911]

The problem

I successfully used the Smartthings integration with my Samsung windfree aircon, it also went quite smoothly with the Smartthings token and webhook. Nevertheless, there were 13 entities created, which do not really fit to the Samsung aircon (e.g. the entitiy fanmode is missing, which is quite crucial). What I do get is the basic info if the device is turned off or on, and some basic values like temp, humidity and volume. Besides the volume being always 100% even if I use the noise reduction mode, most painfully all the other valies keep being empty, especially the power and energy readings are always "unknown".

What version of Home Assistant Core has the issue?

2023.6.2

What was the last working version of Home Assistant Core?

none

What type of installation are you running?

Home Assistant OS

Integration causing the issue

smartthings

Link to integration documentation on our website

https://www.home-assistant.io/integrations/smartthings

Diagnostics information

home-assistant_2023-06-23T04-58-47.376Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2023-06-23 06:44:27.006 DEBUG (MainThread) [pysmartapp.smartapp] 1654fa43-f7e6-f133-5eae-bc9ed326f811: EVENT received for installed app fe6856b6-c3a6-45c7-96d7-44958b4c1471.
2023-06-23 06:44:27.007 DEBUG (MainThread) [homeassistant.components.smartthings] Push update received: {'location_id': 'b3d1478f-a323-43c0-87dd-f934f2848d96', 'device_id': '4afd7c21-cebb-306a-0d8a-4e1cbcbb3503', 'component_id': 'main', 'capability': 'switch', 'attribute': 'switch', 'value': 'off', 'data': {}}
2023-06-23 06:44:27.008 DEBUG (MainThread) [homeassistant.components.smartthings.climate] Device Raumklimaanlage (4afd7c21-cebb-306a-0d8a-4e1cbcbb3503) returned an invalid supported AC mode: wind
2023-06-23 06:44:54.045 DEBUG (MainThread) [pysmartapp.smartapp] 98ceecbc-5950-2690-ddd9-44f34e3ed835: EVENT received for installed app fe6856b6-c3a6-45c7-96d7-44958b4c1471.
2023-06-23 06:44:54.047 DEBUG (MainThread) [homeassistant.components.smartthings] Push update received: {'location_id': 'b3d1478f-a323-43c0-87dd-f934f2848d96', 'device_id': '4afd7c21-cebb-306a-0d8a-4e1cbcbb3503', 'component_id': 'main', 'capability': 'switch', 'attribute': 'switch', 'value': 'on', 'data': {}}
2023-06-23 06:44:54.048 DEBUG (MainThread) [homeassistant.components.smartthings.climate] Device Raumklimaanlage (4afd7c21-cebb-306a-0d8a-4e1cbcbb3503) returned an invalid supported AC mode: wind
2023-06-23 06:45:30.960 DEBUG (MainThread) [pysmartapp.smartapp] d7dcc6ab-2309-7a71-b136-42642eac4901: EVENT received for installed app fe6856b6-c3a6-45c7-96d7-44958b4c1471.
2023-06-23 06:45:30.962 DEBUG (MainThread) [homeassistant.components.smartthings] Push update received: {'location_id': 'b3d1478f-a323-43c0-87dd-f934f2848d96', 'device_id': '4afd7c21-cebb-306a-0d8a-4e1cbcbb3503', 'component_id': 'main', 'capability': 'airConditionerFanMode', 'attribute': 'fanMode', 'value': 'low', 'data': {}}
2023-06-23 06:45:30.963 DEBUG (MainThread) [homeassistant.components.smartthings.climate] Device Raumklimaanlage (4afd7c21-cebb-306a-0d8a-4e1cbcbb3503) returned an invalid supported AC mode: wind
2023-06-23 06:55:00.786 DEBUG (MainThread) [pysmartapp.smartapp] b4a32703-11f7-71ae-a637-916da282dc65: EVENT received for installed app fe6856b6-c3a6-45c7-96d7-44958b4c1471.
2023-06-23 06:55:00.787 DEBUG (MainThread) [homeassistant.components.smartthings] Push update received: {'location_id': 'b3d1478f-a323-43c0-87dd-f934f2848d96', 'device_id': '4afd7c21-cebb-306a-0d8a-4e1cbcbb3503', 'component_id': 'main', 'capability': 'temperatureMeasurement', 'attribute': 'temperature', 'value': 26, 'data': {}}
2023-06-23 06:55:00.787 DEBUG (MainThread) [homeassistant.components.smartthings.climate] Device Raumklimaanlage (4afd7c21-cebb-306a-0d8a-4e1cbcbb3503) returned an invalid supported AC mode: wind
2023-06-23 06:55:25.210 DEBUG (MainThread) [pysmartapp.smartapp] 49ef1dc7-005c-a3ec-534f-5e76ac65a4b9: EVENT received for installed app fe6856b6-c3a6-45c7-96d7-44958b4c1471.
2023-06-23 06:55:25.211 DEBUG (MainThread) [homeassistant.components.smartthings] Push update received: {'location_id': 'b3d1478f-a323-43c0-87dd-f934f2848d96', 'device_id': '4afd7c21-cebb-306a-0d8a-4e1cbcbb3503', 'component_id': 'main', 'capability': 'airConditionerFanMode', 'attribute': 'fanMode', 'value': 'auto', 'data': {}}
2023-06-23 06:55:25.212 DEBUG (MainThread) [homeassistant.components.smartthings.climate] Device Raumklimaanlage (4afd7c21-cebb-306a-0d8a-4e1cbcbb3503) returned an invalid supported AC mode: wind
2023-06-23 06:55:47.941 DEBUG (MainThread) [pysmartapp.smartapp] 053f9262-05c6-a17d-0a42-1ec18125e469: EVENT received for installed app fe6856b6-c3a6-45c7-96d7-44958b4c1471.
2023-06-23 06:55:47.943 DEBUG (MainThread) [homeassistant.components.smartthings] Push update received: {'location_id': 'b3d1478f-a323-43c0-87dd-f934f2848d96', 'device_id': '4afd7c21-cebb-306a-0d8a-4e1cbcbb3503', 'component_id': 'main', 'capability': 'temperatureMeasurement', 'attribute': 'temperature', 'value': 27, 'data': {}}
2023-06-23 06:55:47.943 DEBUG (MainThread) [homeassistant.components.smartthings.climate] Device Raumklimaanlage (4afd7c21-cebb-306a-0d8a-4e1cbcbb3503) returned an invalid supported AC mode: wind
2023-06-23 06:56:23.544 DEBUG (MainThread) [pysmartapp.smartapp] 68225ebc-d932-2c30-5234-b8b57b971b9b: EVENT received for installed app fe6856b6-c3a6-45c7-96d7-44958b4c1471.
2023-06-23 06:56:23.546 DEBUG (MainThread) [homeassistant.components.smartthings] Push update received: {'location_id': 'b3d1478f-a323-43c0-87dd-f934f2848d96', 'device_id': '4afd7c21-cebb-306a-0d8a-4e1cbcbb3503', 'component_id': 'main', 'capability': 'temperatureMeasurement', 'attribute': 'temperature', 'value': 26, 'data': {}}
2023-06-23 06:56:23.546 DEBUG (MainThread) [homeassistant.components.smartthings.climate] Device Raumklimaanlage (4afd7c21-cebb-306a-0d8a-4e1cbcbb3503) returned an invalid supported AC mode: wind

Additional information

No response

[home-assistant[bot]]

Hey there @andrewsayre, mind taking a look at this issue as it has been labeled with an integration (smartthings) you are listed as a code owner for? Thanks!

Code owner commands

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[andrewsayre]

Samsung appliances don't always properly update the standard capabilities in SmartThings. Please provide the output of the following command and I'll see if there's anything that can be done:

curl -H "Authorization: Bearer YOUR_PERSONAL_ACCESS_TOKEN" https://api.smartthings.com/v1/devices/YOUR_DEVICE_ID/status

[thedude911]

Thank you Andrew for your support!

{"deviceId":"4afd7c21-cebb-306a-0d8a-4e1cbcbb3503","name":"Samsung Room A/C","label":"Raumklimaanlage","manufacturerName":"Samsung Electronics","presentationId":"DA-AC-RAC-000003","deviceManufacturerCode":"Samsung Electronics","locationId":"b3d1478f-a323-43c0-87dd-f934f2848d96","ownerId":"2330a0ac-bb16-1e2d-8e65-3259ff8899fd","roomId":"a2d12ea9-a267-4df8-807f-75f93dbee3e9","deviceTypeName":"Samsung OCF Air Conditioner","components":[{"id":"main","label":"main","capabilities":[{"id":"ocf","version":1},{"id":"switch","version":1},{"id":"airConditionerMode","version":1},{"id":"airConditionerFanMode","version":1},{"id":"fanOscillationMode","version":1},{"id":"temperatureMeasurement","version":1},{"id":"thermostatCoolingSetpoint","version":1},{"id":"relativeHumidityMeasurement","version":1},{"id":"airQualitySensor","version":1},{"id":"odorSensor","version":1},{"id":"dustSensor","version":1},{"id":"veryFineDustSensor","version":1},{"id":"audioVolume","version":1},{"id":"remoteControlStatus","version":1},{"id":"powerConsumptionReport","version":1},{"id":"demandResponseLoadControl","version":1},{"id":"refresh","version":1},{"id":"execute","version":1},{"id":"custom.spiMode","version":1},{"id":"custom.thermostatSetpointControl","version":1},{"id":"custom.airConditionerOptionalMode","version":1},{"id":"custom.airConditionerTropicalNightMode","version":1},{"id":"custom.autoCleaningMode","version":1},{"id":"custom.deviceReportStateConfiguration","version":1},{"id":"custom.energyType","version":1},{"id":"custom.dustFilter","version":1},{"id":"custom.veryFineDustFilter","version":1},{"id":"custom.deodorFilter","version":1},{"id":"custom.electricHepaFilter","version":1},{"id":"custom.doNotDisturbMode","version":1},{"id":"custom.periodicSensing","version":1},{"id":"custom.airConditionerOdorController","version":1},{"id":"custom.ocfResourceVersion","version":1},{"id":"custom.disabledCapabilities","version":1},{"id":"samsungce.deviceIdentification","version":1},{"id":"samsungce.dustFilterAlarm","version":1},{"id":"samsungce.driverVersion","version":1},{"id":"samsungce.softwareUpdate","version":1},{"id":"samsungce.selfCheck","version":1},{"id":"samsungce.individualControlLock","version":1}],"categories":[{"name":"AirConditioner","categoryType":"manufacturer"}]}],"createTime":"2023-06-19T20:11:29.162Z","profile":{"id":"cedae6e3-1ec9-37e3-9aba-f717518156b8"},"ocf":{"ocfDeviceType":"oic.d.airconditioner","name":"Samsung Room A/C","specVersion":"core.1.1.0","verticalDomainSpecVersion":"1.2.1","manufacturerName":"Samsung Electronics","modelNumber":"ARTIK051_PRAC_20K|10217841|60010523001411010200001000000000","platformVersion":"DAWIT 2.0","platformOS":"TizenRT 1.0 + IPv6","hwVersion":"ARTIK051","firmwareVersion":"ARTIK051_PRAC_20K_11230313","vendorId":"DA-AC-RAC-000003","vendorResourceClientServerVersion":"ARTIK051 Release 2.211222.1","lastSignupTime":"2023-06-19T20:11:21.748009Z"},"type":"OCF","restrictionTier":0,"allowed":null}#

[thedude911]

any news on this?

[thedude911]

@andrewsayre do you have an update on this?

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[thedude911]

Unortunately I never heard back from Andrew about the issue and it is also not resolved so far.

[biopixen]

Hi! I have the same issue @thedude911 were you able to figure it out anyway? In my case the "POWER" that is not updated (might be others as well but this is the only sensor that i use). It seems to have stopped working at around the 11th of December. Adding a screenshot of the power Graf. The fluxuations that happens after the 11th is probably due to restarting the service/server that sometimes seem to update the value.

[biopixen]

Found my issue. It was due to the fact that my reverse proxy certificate was wrong and the samsung smartthings integration was unable to connect back to my HA installation.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[thedude911]

I dont know, the author obviously is not interested in fixing the issue, so what can I do dear robot.

[tommymann1982]

I am facing the same issue. No energy stats from smartthings

[lantuin]

Same issue for me, I've three samsung A/C windfree, all of them have "Relative Humidity Measurement" but only one of them has also Energy and Power. I've tried with the official integration (this one) and also with the HACS integration (https://github.com/veista/smartthings)

[tommymann1982]

Unfortunately I wasnt able to add this repository.

[ThierryO]

I am facing this issue too.

[bedar89]

I have the same issue. Is there any update on this?

[tommymann1982]

apparently no update available

[alexskynet]

I too have powerenergy set to zero on all my 4 aircons.

[pvodoz]

Same issue. No power and Energy stats for my washing machine...

[alexskynet]

Same here for all of my 5 windfree aircons. power sensors are not updated

[1zun4]

I have the same problem with my Samsung washing machine.

All the power sensors are not updating or filled up with in-accurate data, only the non-power sensors marked in green are working:

[mballoni]

Same issues with Aircon here.

Now even the temperature, humidity and overall state is not syncing back to HA

[thedude911]

@andrewsayre is this still maintained by you?

[Tux92]

Same for me with a washing machine as @1zun4 reported. To be precise also Enerdy and DeltaEnergy entity works, but no power.

[tommymann1982]

Today I have got an update of the app (Android). There is new menu "energy"

[thedude911]

No change for me as of today and with HA version 2024.11.0:

[thedude911]

I would deprecate this sh***t from HA, anyone knows how to do that?

[ward0]

I can't even add the smartthings integration, webhook error.

Any other solution for Samung Smartthings integration?

[tommymann1982]

Use this link for the webhook

https://account.smartthings.com/tokens

[ward0]

Use this link for the webhook

https://account.smartthings.com/tokens

This was solved by creating a separate application in Cloudfare for HA. With no JS challenge behind it.

[ward0]

@tommymann1982 Where do i update this webhook? I used the HACS integration (https://github.com/veista/smartthings) it seems. With the official integration, it still doesn't work. Error 403... that is why you are proposing to use https://account.smartthings.com/tokens I think. But where do I change this? In the smartthings integration folder?