Oral B 4000 integration

[atol71]

The problem

Oral-B do not connect my 4000 series brush, only to neighbor 8000 series. The BT passive scanner detects the brush if it is turned on.

What version of Home Assistant Core has the issue?

core-2023.7.0.dev20230626

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

Oral-B

Link to integration documentation on our website

https://next.home-assistant.io/integrations/oralb

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

The passive BLE sensor from HACS detects the brush and the plugin detects next door neighbor brush and installs if needed. My 4000 series do not connect though it is connected and working on iPhone on Oral-B app.

[home-assistant[bot]]

Hey there @bdraco, @lash-l, mind taking a look at this issue as it has been labeled with an integration (oralb) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `oralb` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign oralb` Removes the current integration label and assignees on the issue, add the integration domain after the command.

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[maxipes99]

I have a similar problem. I can't integrate the Oral B 8000. Older long ago integrated toothbrushes work. The new ones cannot be integrated - they are not recognized.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.