Bosch SHC - Integration stopped working

vordenken commented 11 months ago

The problem

The Bosch SHC integration stopped working. I did not update homeassistant in any way. It first said it needs re authentication but that does not work as well. I 100% type in the correct IP and password (even changed it to 12345678) but it just cannot authenticate with the shc.

What version of Home Assistant Core has the issue?

core-2023.4.6

What was the last working version of Home Assistant Core?

core-2023.4.6

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Bosch SHC

Link to integration documentation on our website

https://www.home-assistant.io/integrations/bosch_shc

Diagnostics information

I don't have the debug logging option when clicking the 3 dots on the SHC integration...

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 11 months ago

Hey there @tschamm, mind taking a look at this issue as it has been labeled with an integration (bosch_shc) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `bosch_shc` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign bosch_shc` Removes the current integration label and assignees on the issue, add the integration domain after the command.

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erwindouna commented 11 months ago

You can try to enable the debugging via configuration.yml. By adding/adjusting your logging settings as follows:

logger:
  default: info
  logs:
    homeassistant.components.bosch_shc: debug

More details on expanding your logging can be found here: https://www.home-assistant.io/integrations/logger/

I don't have the Bosch SHC integration myself, but anyone wanting to help you needs some more logging and/or details before one can actually be able to assist. :)

tschamm commented 11 months ago

Please update to HA 2023-07-01 to receive the latest update of the bosch_shc component. Reason for this is a change in the Bosch API.

ThaiJamesLee commented 10 months ago

I encountered the same problem and updating it to 2023.8.4 resolved the issue.

MiSpri1974 commented 8 months ago

Same Problem here with HA 2023.11.2

boriskroeger commented 7 months ago

Same Problem here with HA 2023.11.3 More information

Using domain names is not working, IP works
Login doesn't work
logs show TLS/SSL error
- Registration error: SHC probably not in pairing mode! Please press the Bosch Smart Home Controller button until LED starts flashing. (SSL Error: HTTPSConnectionPool(host='10.10.10.10', port=8443): Max retries exceeded with url: /smarthome/clients (Caused by SSLError(SSLError(1, '[SSL: SSLV3_ALERT_BAD_CERTIFICATE] sslv3 alert bad certificate (_ssl.c:1006)')))).
- Registration error: API call returned non-OK result (code 500)!: b'<HTML><HEAD><TITLE>500</TITLE></HEAD><BODY><H1>500 No message</H1></BODY></HTML>'... Please check your password?

Right before the logs there is a lengthy Python stack

Logger: aiohttp.server
Source: /usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py:403
First occurred: December 5, 2023 at 22:41:51 (11 occurrences)
Last logged: 12:49:46

Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py", line 433, in _handle_request
    resp = await request_handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/aiohttp/web_app.py", line 504, in _handle
    resp = await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/aiohttp/web_middlewares.py", line 117, in impl
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 85, in security_filter_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 100, in forwarded_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 28, in request_context_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 80, in ban_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 236, in auth_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 31, in headers_middleware
    response = await handler(request)
               ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 148, in handle
    result = await handler(request, **request.match_info)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 63, in with_admin
    return await func(self, request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 177, in post
    return await super().post(request, flow_id)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 72, in wrapper
    result = await method(view, request, data, *args, **kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 110, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 293, in async_configure
    result = await self._async_handle_step(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 389, in _async_handle_step
    result: FlowResult = await getattr(flow, method)(user_input)
                         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/bosch_shc/config_flow.py", line 111, in async_step_reauth_confirm
    self.info = await self._get_info(self.host)
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/bosch_shc/config_flow.py", line 244, in _get_info
    return await self.hass.async_add_executor_job(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/bosch_shc/config_flow.py", line 86, in get_info_from_host
    information = session.mdns_info()
                  ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/boschshcpy/session.py", line 279, in mdns_info
    return SHCInformation(
           ^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/boschshcpy/information.py", line 77, in __init__
    raise SHCConnectionError
boschshcpy.exceptions.SHCConnectionError

tschamm commented 7 months ago

What SHC version are you using? If it is SHC2, Button need to be pressed only short, see also https://github.com/home-assistant/core/issues/85698

boriskroeger commented 7 months ago

I have SHC2 version 2 and I pressed the button short.

boriskroeger commented 7 months ago

I solved the issue with SSL/TLS by power cycling the SHC (waiting 2 minutes) und retrying the connection/integration.

issue-triage-workflows[bot] commented 4 months ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

home-assistant / core