Sonoff SNZB-04 Door Sensor

[vbtrek]

The problem

I have registered this switch with the Tuya Smart app and all works fine. I use the tuya integration in Home Assistant and the sensor appears as a Device under the tuya integration ok, but shows "Door Sensor (unsupported)" and shows no entities.

The device also doesn't appear in Developer Tools > States.

Anything you can do?

What version of Home Assistant Core has the issue?

core-2023.8.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `tuya` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign tuya` Removes the current integration label and assignees on the issue, add the integration domain after the command.

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[stepini]

Same needs here... thanks:)

[akohlsmith]

+1 for me too; this sensor works fine with the Sonoff cloud integration but not with the Tuya integration.

[stepini]

Hi guys, any idea how to solve? Thanks Stefano

[AuroreVgn]

+1

[MikeBookham]

This is not Tuya specific, it is specifc to the actual 'Sonoff SNZB-04' device. See related issue: https://github.com/home-assistant/core/issues/109148

[AuroreVgn]

Related issue mentioned bellow is closed. Any chance to have a solution?

[stepini]

Idea?

[tsboter]

+1 here, having a Luminea Door Sensor. Works fine in Tuya Smart App. Is visible in Home Assistant, but appears as "(unsupported" and does not expose any events.