Error while loading page lovelace. on 2024.6.0

remoteassist commented 2 months ago

Checklist

[X] I have updated to the latest available Home Assistant version.
[X] I have cleared the cache of my browser.
[X] I have tried a different browser to see if it is related to my browser.
[X] I have tried reproducing the issue in safe mode to rule out problems with unsupported custom resources.

Describe the issue you are experiencing

Error - "error while loading page lovelace"

Issue exists on:

the HA Companion app (2023.12.1) on an old ipad running iOS 12.5.7 (max for the iPad)

Issue does not exist on:

the HA Companion app on new android tablet
last version of 2024.5.x

Describe the behavior you expected

To use the UI as per normal

Steps to reproduce the issue

1.Upgrade to 2024.6.0 2.Logging into old ipad running iOS 12.5.7 see https://github.com/home-assistant/frontend/issues/20697 for previous issue ...

What version of Home Assistant Core has the issue?

2024.6.0

What was the last working version of Home Assistant Core?

latest 2024.5.x

In which browser are you experiencing the issue with?

home assistant companion 2023.2

Which operating system are you using to run this browser?

iOS 12.5.7

State of relevant entities

No response

Problem-relevant frontend configuration

No response

Javascript errors shown in your browser console/inspector

No response

Additional information

No response

jaymunro commented 2 months ago

Thanks a lot. Were some unit tests added so this bug doesn't show up a third time? 🧪

I was thinking the same too, but wasn't sure how to word it. Maybe to clarify, although these were "technically" different bugs, the main issue is that some of OS's are not being tested against.

I hope this doesn't end up with older devices becoming unsupported. They are so useful for kiosk type uses. Mine is in the kitchen on the fridge and used by the whole family.

steverep commented 2 months ago

Thanks a lot. Were some unit tests added so this bug doesn't show up a third time? 🧪

As I said above, although the symptom looked the same, this was not a second regression of the same bug. The first was an error in a dependency that I maintain which is now tested. This one is more difficult to test.

I was thinking the same too, but wasn't sure how to word it. Maybe to clarify, although these were "technically" different bugs, the main issue is that some of OS's are not being tested against.

Actually, none are tested. Lack of end to end testing is something I'm working on right now.

I hope this doesn't end up with older devices becoming unsupported. They are so useful for kiosk type uses. Mine is in the kitchen on the fridge and used by the whole family.

There's no plan to drop such support, and developers are well aware of such uses. These bugs happened because of optimizing our legacy browser build for better performance (so the opposite of dropping support).

deltazerorsan commented 2 months ago

2024.6.3 WORKING with iOS 12.5.7

apeiron69 commented 2 months ago

Confirm, it’s working now.Thank youInviato da iPhoneIl giorno 16 giu 2024, alle ore 00:55, Rsan @.***> ha scritto: 2024.6.3 WORKING with iOS 12.5.7

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: @.***>

rlause commented 2 months ago

An error still exists on up-to-date Android devices like Samsung Galaxy Tab 9 or Samsung Galaxy S23+. The settings dashboard shows Error while loading page dashboard. It doesn't matter wether I use Chrome, Firefox or the Home Assistant app for Android.

All other dashboards (even the developer dashboard) work well.

As I already pointed out there seems to be no possibility to track the problem down, as neither the browsers nor the Home Assistand app provide any messages, trace logs or similar.

As this might be important: language setting is German.

PS: The settings dashboard is displayed correctly in any browser under Windows 11.

steverep commented 2 months ago

@rlause if you are only experiencing a problem loading the Settings page and no others, then this is not the same issue. Please open a new one (or perhaps find another that better matches).

rlause commented 2 months ago

@rlause if you are only experiencing a problem loading the Settings page and no others, then this is not the same issue. Please open a new one (or perhaps find another that better matches).

@steverep Fortunately, after an automatic reload of the frontend (Home Assistant app) this morning the settings dashboard works again (after a long time). Well, let me thank you for your efforts even if there is a chance that you are not responsible for this "sudden healing".

aeonoea commented 1 month ago

Anyone still experiencing issues with the homepage? I get the same error Error while loading page lovelace. on HA 6.4 (20240610.1) on Safari running on the latest iOS Beta. Everything else seems to work, it's just the homepage.

home-assistant / frontend