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APS Gives Invalid Authentication error #35390

Closed kmcelroy closed 2 weeks ago

kmcelroy commented 1 month ago

Feedback

No matter how many times I enter my login credentials for my Arizona Public Service account, triple checking the correct spelling/capitalization, etc. I get “Invalid Authentication” and cannot add the integration.

URL

https://www.home-assistant.io/integrations/opower/

Version

2024.10.4

Additional information

No response

home-assistant[bot] commented 1 month ago

Hey there @tronikos, mind taking a look at this feedback as it has been labeled with an integration (opower) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `opower` can trigger bot actions by commenting: - `@home-assistant close` Closes the feedback. - `@home-assistant rename Awesome new title` Renames the feedback. - `@home-assistant reopen` Reopen the feedback. - `@home-assistant unassign opower` Removes the current integration label and assignees on the feedback, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information) to the feedback. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information) on the feedback.
xpucu commented 2 weeks ago

Same here. I entered the exact same credentials at http://aps.opower.com and they work, but the integration says they are invalid:

File "/usr/local/lib/python3.12/site-packages/opower/utilities/aepbase.py", line 141, in async_login
    raise InvalidAuth("Username/Password are invalid")
opower.exceptions.InvalidAuth: Username/Password are invalid
klaasnicolaas commented 2 weeks ago

Hi there 👋

It seems like you want to report an issue with an Home Assistant integration, however, you have submitted documentation feedback instead. Please raise an issue in the Home Assistant core issue tracker instead:

https://github.com/home-assistant/core/issues

Thanks! 👍

./Klaas