home-assistant / iOS

:iphone: Home Assistant for Apple platforms
https://companion.home-assistant.io
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HA App will not launch in OS #2603

Closed EPStutes closed 7 months ago

EPStutes commented 7 months ago

iOS device model, version and app version Model Name: iMac Model Identifier: iMac17,1 Processor Name: Quad-Core Intel Core i5 Processor Speed: 3.3 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 8 GB System Firmware Version: 526.0.0.0.0 OS Loader Version: 540.120.3~37 SMC Version (system): 2.34f3

Software Version: MacOS Monterrey 12.7.3 (updated 2-25-24) App version: 2024.1

Home Assistant Core Version 2024.2.3

Describe the bug App will not launch. Just get the error message "Home Assistant.app quit unexpectedly."

To Reproduce Launch App

Expected behavior App Launches

Screenshots Translated Report (Full Report Below)

Process: Home Assistant [1177] Path: /Applications/Home Assistant.app/Contents/MacOS/Home Assistant Identifier: io.robbie.HomeAssistant Version: 2024.1 (2024.535) App Item ID: 1099568401 App External ID: 862745403 Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501

Date/Time: 2024-02-25 07:11:48.8918 -0600 OS Version: macOS 12.7.3 (21H1015) Report Version: 12 Anonymous UUID: 83828C54-A62B-B579-A0A2-69C656373E95

Time Awake Since Boot: 1100 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace DYLD, Code 1 Library missing Library not loaded: '/System/Library/Frameworks/ThreadNetwork.framework/Versions/A/ThreadNetwork' Referenced from: '/Applications/Home Assistant.app/Contents/MacOS/Home Assistant' Reason: tried: '' (no such file), '/System/Library/Frameworks/ThreadNetwork.framework/Versions/A/ThreadNetwork' (no such file) (terminated at launch; ignore backtrace)

Thread 0 Crashed: 0 dyld 0x10ec3c9a2 __abort_with_payload + 10 1 dyld 0x10ec52ab2 abort_with_payload_wrapper_internal + 80 2 dyld 0x10ec52ae4 abort_with_payload + 9 3 dyld 0x10ec00699 dyld4::halt(char const) + 615 4 dyld 0x10ebfc5b5 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const) + 3995 5 dyld 0x10ebfb4e4 start + 388

Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000002000209 rbx: 0x0000000000000000 rcx: 0x00007ff7baa464b8 rdx: 0x00007ff7baa46920 rdi: 0x0000000000000006 rsi: 0x0000000000000001 rbp: 0x00007ff7baa46500 rsp: 0x00007ff7baa464b8 r8: 0x00007ff7baa46520 r9: 0x0000000000000000 r10: 0x000000000000009f r11: 0x0000000000000246 r12: 0x000000000000009f r13: 0x00007ff7baa46920 r14: 0x0000000000000001 r15: 0x0000000000000006 rip: 0x000000010ec3c9a2 rfl: 0x0000000000000246 cr2: 0x0000000000000000

Logical CPU: 0 Error Code: 0x02000209 Trap Number: 133

Binary Images: 0x10ebf6000 - 0x10ec61fff dyld (*) /usr/lib/dyld

External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=28.1M resident=0K(0%) swapped_out_or_unallocated=28.1M(100%) Writable regions: Total=9540K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9540K(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= STACK GUARD 56.0M 1 Stack 8192K 1 VM_ALLOCATE 12K 3 DATA 1808K 41 DATA_CONST 1104K 35 LINKEDIT 8512K 36 TEXT 19.8M 35 dyld private memory 1024K 1 =========== ======= ======= TOTAL 96.0M 153


Full Report

{"app_name":"Home Assistant","timestamp":"2024-02-25 07:11:48.00 -0600","app_version":"2024.1","slice_uuid":"bef90aa9-01a8-3912-ba8b-9fc019a469a6","adam_id":"1099568401","build_version":"2024.535","platform":6,"bundleID":"io.robbie.HomeAssistant","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.7.3 (21H1015)","incident_id":"012FE729-D4CC-4469-A958-E3EFB6F11BBC","name":"Home Assistant"} { "uptime" : 1100, "procLaunch" : "2024-02-25 07:11:45.6610 -0600", "procRole" : "Background", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "iMac17,1", "procStartAbsTime" : 1165930683887, "coalitionID" : 962, "osVersion" : { "train" : "macOS 12.7.3", "build" : "21H1015", "releaseType" : "User" }, "captureTime" : "2024-02-25 07:11:48.8918 -0600", "incident" : "012FE729-D4CC-4469-A958-E3EFB6F11BBC", "bug_type" : "309", "pid" : 1177, "procExitAbsTime" : 1169161248333, "cpuType" : "X86-64", "procName" : "Home Assistant", "procPath" : "\/Applications\/Home Assistant.app\/Contents\/MacOS\/Home Assistant", "bundleInfo" : {"CFBundleShortVersionString":"2024.1","CFBundleVersion":"2024.535","CFBundleIdentifier":"io.robbie.HomeAssistant"}, "storeInfo" : {"storeCohortMetadata":"10|date=1708864200000&sf=143441&pgtp=Search&pgid=osx&prpg=Software_1099568401&ctxt=Search&issrch=1&imptyp=card&kind=macSoftware&lngid=1","itemID":"1099568401","deviceIdentifierForVendor":"5C2BB174-DBE9-5992-A0B8-6AB9C322FB9D","thirdParty":true,"softwareVersionExternalIdentifier":"862745403"}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "io.robbie.HomeAssistant", "crashReporterKey" : "83828C54-A62B-B579-A0A2-69C656373E95", "sip" : "enabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: '\/System\/Library\/Frameworks\/ThreadNetwork.framework\/Versions\/A\/ThreadNetwork'","Referenced from: '\/Applications\/Home Assistant.app\/Contents\/MacOS\/Home Assistant'","Reason: tried: '' (no such file), '\/System\/Library\/Frameworks\/ThreadNetwork.framework\/Versions\/A\/ThreadNetwork' (no such file)"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":19474,"threadState":{"r13":{"value":140701964986656},"rax":{"value":33554953},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":1},"r8":{"value":140701964985632},"cr2":{"value":0},"rdx":{"value":140701964986656},"r10":{"value":159},"r9":{"value":0},"r15":{"value":6},"rbx":{"value":0},"trap":{"value":133},"err":{"value":33554953},"r11":{"value":582},"rip":{"value":4542679458,"matchesCrashFrame":1},"rbp":{"value":140701964985600},"rsp":{"value":140701964985528},"r12":{"value":159},"rcx":{"value":140701964985528},"flavor":"x86_THREAD_STATE","rdi":{"value":6}},"frames":[{"imageOffset":289186,"symbol":"abort_with_payload","symbolLocation":10,"imageIndex":0},{"imageOffset":379570,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":80,"imageIndex":0},{"imageOffset":379620,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":42649,"symbol":"dyld4::halt(char const)","symbolLocation":615,"imageIndex":0},{"imageOffset":26037,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const)","symbolLocation":3995,"imageIndex":0},{"imageOffset":21732,"symbol":"start","symbolLocation":388,"imageIndex":0}]}], "usedImages" : [ { "source" : "P", "arch" : "x86_64", "base" : 4542390272, "size" : 442368, "uuid" : "cbcd7d35-e8e9-3e64-b80b-b254b042afbf", "path" : "\/usr\/lib\/dyld", "name" : "dyld" } ], "sharedCache" : { "base" : 140703511023616, "size" : 19331678208, "uuid" : "86bc6103-e387-3a89-a90f-c8314d49a242" }, "vmSummary" : "ReadOnly portion of Libraries: Total=28.1M resident=0K(0%) swapped_out_or_unallocated=28.1M(100%)\nWritable regions: Total=9540K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9540K(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8192K 1 \nVM_ALLOCATE 12K 3 \nDATA 1808K 41 \n__DATA_CONST 1104K 35 \nLINKEDIT 8512K 36 \nTEXT 19.8M 35 \ndyld private memory 1024K 1 \n=========== ======= ======= \nTOTAL 96.0M 153 \n", "legacyInfo" : { "threadTriggered" : {

} }, "trialInfo" : { "rollouts" : [ { "rolloutId" : "60356660bbe37970735c5624", "factorPackIds" : {

  },
  "deploymentId" : 240000027
},
{
  "rolloutId" : "6112e14f37f5d11121dcd519",
  "factorPackIds" : {
    "SIRI_TEXT_TO_SPEECH" : "634710168e8be655c1316aaa"
  },
  "deploymentId" : 240000231
}

], "experiments" : [

] } }

Model: iMac17,1, BootROM 526.0.0.0.0, 4 processors, Quad-Core Intel Core i5, 3.3 GHz, 8 GB, SMC 2.34f3 Graphics: AMD Radeon R9 M395, AMD Radeon R9 M395, PCIe, 2 GB Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x802C, 0x384B54463531323634485A2D314739503220 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x802C, 0x384B54463531323634485A2D314739503220 AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4) Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Ethernet, Ethernet, en0 Serial ATA Device: APPLE SSD SM0128G, 121.33 GB Serial ATA Device: APPLE HDD ST2000DM001, 2 TB USB Device: USB30Bus USB Device: Bluetooth USB Host Controller USB Device: FaceTime HD Camera (Built-in) USB Device: hub_device USB Device: USB Receiver Thunderbolt Bus: iMac, Apple Inc., 28.1

Additional context

bgoncal commented 7 months ago

Please use the latest TestFlight build or pre-release available on GitHub, the issue has been fixed.

EPStutes commented 7 months ago

Thanks. I will look for the pre-release

EPStutes commented 7 months ago

Cannot figure out how to download and install the pre-release. (noobie issue I am sure)

When will the app be updated on the App Store?

bgoncal commented 7 months ago

This week

EPStutes commented 7 months ago

Great and thanks again