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:iphone: Home Assistant for Apple platforms
https://companion.home-assistant.io
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Companion App Extremely Slow #2822

Closed themistymay closed 3 months ago

themistymay commented 3 months ago

Model Name: iPhone 15 Pro Software Version: 17.5.1 App version: 2024.5.1 (2024.688)

Home Assistant Core Version 2024.6.3

Describe the bug Companion app is extremely slow. Dashboards take 10s of seconds to load. Any button, toggle, action takes 10s of seconds.

To Reproduce Open App

Expected behavior Open App, app is responsive and dashboards load quickly (sub-10 second)

Screenshots N/A

Additional context An identical device connected to the same home assistant instance (iPhone 15 Pro, same version, same app version) connects no problem. (My wife's phone is slow, my phone is just fine)

Issue has been present for a few point versions now. Unfortunately no information when it started.

Attempted fixes (all failed):

Logs and additional context + impacted users here: https://github.com/home-assistant/frontend/issues/20728#issuecomment-2102662113

Solarflor commented 3 months ago

This is a common problem already highlighted in another issue https://github.com/home-assistant/frontend/issues/20728#issuecomment-2186994650 and common to many users: @fhardy32, @Johndowne, @rodrigofragadf, @jaggerc, @chemgeek, @emarvegt, @54Comet, @ahrens26, @majuss, @loopy321, etc

bgoncal commented 3 months ago

Thanks for reporting, I was reading the original issue and correct me if I am wrong but the problem also happens in iOS Safari (not only in the App) is that correct?

Solarflor commented 3 months ago

Yes, you are right

bgoncal commented 3 months ago

In that case, chances are high that this is a mobile safari specific issue not iOS App, since the App only displays HA inside a webview, I'd say having this github issue in frontend repo is the correct place, feel free to use this comment as a reference if needed.

bgoncal commented 3 months ago

I'll be closing this issue since it doesn't look like app specific, feel free to notify me in case it turns out to be.

Solarflor commented 3 months ago

@bgoncal Ciao Bruno but what we should do to solve the problem. I cannot believe there is anybody in this community able to support

bgoncal commented 3 months ago

I'll ask my peers from frontend to take a look at the original issue

Solarflor commented 3 months ago

@bgoncal Ciao, it seems I have solved my issues https://github.com/home-assistant/frontend/issues/20728

bgoncal commented 3 months ago

Thats great to hear!