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:beginner: Home Assistant Operating System
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Asus BT USB dongle not working (USB-BT500) #1510

Closed MuppetOwl closed 3 years ago

MuppetOwl commented 3 years ago

Hardware Environment VM on Unraid KVM (.qcow2)

Home Assistant OS release: Home Assistant OS 6.2 supervisor-2021.06.8

Description of problem: Asus USB-BT500 is not working, trying to control a Switchbot. I also have the Asus USB-BT400 (BT 4.0 version), it works with no issues, so think maybe drivers are missing for the newer model? Want to use the BT500 as it have better range than the older one. it show correct in unraid and im able to add the usb device to the VM like the asus 4.0 version but Home assistant does not see the device.

Its this model: https://www.asus.com/uk/Networking-IoT-Servers/Adapters/All-series/USB-BT500/

agners commented 3 years ago

Hm, from what I can tell this should be using RTL8761B chipset which we have firmware for.

Can you provide the Host logs (Supervisor -> System -> Log Provider "Host") when plugin (or but while plugged in).

MuppetOwl commented 3 years ago

Tried the USB again and after a full reboot twice it did start to work. So maybe some Unraid issues. Sorry closing this one :)