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:beginner: Home Assistant Operating System
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Enocean Dongle USB 300 not recognized by odroid N2+ #1533

Closed pschyrembel258 closed 3 years ago

pschyrembel258 commented 3 years ago

Hardware Environment I've baught the HA blue (odroid n2+) and moved my installation from a VMM to the new odroid HA installation

Home Assistant OS release:

-## System Health

version core-2021.9.3
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.9.6
os_name Linux
os_version 5.10.61
arch aarch64
timezone Europe/Berlin
Home Assistant Community Store GitHub API | ok -- | -- Github API Calls Remaining | 5000 Installed Version | 1.15.2 Stage | running Available Repositories | 880 Installed Repositories | 36
Home Assistant Cloud logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok
Home Assistant Supervisor host_os | Home Assistant OS 6.3 -- | -- update_channel | stable supervisor_version | supervisor-2021.09.0 docker_version | 20.10.7 disk_total | 113.9 GB disk_used | 10.9 GB healthy | true supported | true board | odroid-n2 supervisor_api | ok version_api | ok installed_addons | Duck DNS (1.13.0), File editor (5.3.3), Mosquitto broker (6.0.1), NGINX Home Assistant SSL proxy (3.0.2), Samba share (9.5.1), AirSonos (3.1.1), FTP (4.2.1), Log Viewer (0.11.1), Node-RED (10.0.0), Vaultwarden (Bitwarden) (0.13.0), php-nginx Docker Image (latest), rest980 Docker Image (20200205), evcc (0.62), Tor (3.0.5), Z-Wave JS to MQTT (0.24.1), AdGuard Home (4.1.9), SSH & Web Terminal (9.0.1), Portainer (2.0.0), UniFi Controller (1.0.0)
Lovelace dashboards | 1 -- | -- resources | 25 views | 11 mode | storage

Supervisor logs: 21-09-05 18:55:00 INFO (MainThread) [supervisor.hardware.monitor] Detecting HardwareAction.REMOVE hardware /dev/ttyACM0 - /dev/serial/by-id/usb-dresden_elektronik_ingenieurtechnik_GmbH_ConBee_II_DE1963477-if00 21-09-05 18:55:00 INFO (MainThread) [supervisor.hardware.monitor] Detecting HardwareAction.REMOVE hardware /dev/bus/usb/001/011 - None 21-09-05 18:55:03 INFO (MainThread) [supervisor.hardware.monitor] Detecting HardwareAction.ADD hardware /dev/bus/usb/001/012 - None 21-09-05 18:55:03 INFO (MainThread) [supervisor.hardware.monitor] Detecting HardwareAction.ADD hardware /dev/ttyACM0 - /dev/serial/by-id/usb-dresden_elektronik_ingenieurtechnik_GmbH_ConBee_II_DE1963477-if00 21-09-05 18:55:08 INFO (MainThread) [supervisor.hardware.monitor] Detecting HardwareAction.REMOVE hardware /dev/ttyACM0 - /dev/serial/by-id/usb-dresden_elektronik_ingenieurtechnik_GmbH_ConBee_II_DE1963477-if00 21-09-05 18:55:08 INFO (MainThread) [supervisor.hardware.monitor] Detecting HardwareAction.REMOVE hardware /dev/bus/usb/001/012 - None 21-09-05 18:55:11 INFO (MainThread) [supervisor.hardware.monitor] Detecting HardwareAction.ADD hardware /dev/bus/usb/001/013 - None 21-09-05 18:55:11 INFO (MainThread) [supervisor.hardware.monitor] Detecting HardwareAction.ADD hardware /dev/ttyACM0 - /dev/serial/by-id/usb-dresden_elektronik_ingenieurtechnik_GmbH_ConBee_II_DE1963477-if00

Description of problem:

I've an USB 300 Enocean Dongle which worked perfectly on my VM, but my new odroid n2+ HA Blue doesn't recognize the stick. ZWAVE and ZIGBEE both were recognized and working perfectly.

agners commented 3 years ago

It seems that the EnOcean USB 300 Dongle uses the FTDI chip to emulate a serial port. The driver is enabled on ODROID-N2..

CONFIG_USB_SERIAL_FTDI_SIO=m

Are you using a USB Hub? Can you plug it into another USB port? Can you unplug all other USB devices and post a screenshot of the Hardware screen when searching for "USB" devices?

pschyrembel258 commented 3 years ago

I've unplugged all usb sticks and tried all usb ports with no success. I made each time a restart of the odroid. How can I search for usb devices in Homeassistant?

agners commented 3 years ago

Under Supervisor -> System -> Thee dots on the bottom right of the Host section -> Hardware. In that dialog you see all hardware detected. You can use USB to filter by USB devices.

pschyrembel258 commented 3 years ago

OK, that's what I did all the time. But there are no USB Devices listed. Bildschirmfoto 2021-09-06 um 17 51 52

pschyrembel258 commented 3 years ago

I've ordered a second Usb300 stick, to see if it is only a problem with my current stick. Or do you have other suggestions, to solve the problem?

pschyrembel258 commented 3 years ago

Second stick is working. Everything is fine. Thank you for your help.

agners commented 3 years ago

I see so it was a hardware issue. Thanks for the update!