search

home-assistant / operating-system

:beginner: Home Assistant Operating System
Apache License 2.0
4.82k stars 963 forks source link

HP T620 not booting 12.4 #3425

Closed brugk000 closed 1 month ago

brugk000 commented 3 months ago

Describe the issue you are experiencing

After updating 12.3 to 12.4 the machine does not boot.

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

12.3

Did the problem occur after upgrading the Operating System?

Yes

Hardware details

System Information

version core-2024.6.3
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.2
os_name Linux
os_version 6.6.29-haos
arch x86_64
timezone Europe/Amsterdam
config_dir /config
Home Assistant Community Store GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok GitHub API Calls Remaining | 4895 Installed Version | 1.34.0 Stage | running Available Repositories | 1456 Downloaded Repositories | 18
AccuWeather can_reach_server | ok -- | -- remaining_requests | 39
Home Assistant Cloud logged_in | true -- | -- subscription_expiration | 24 augustus 2024 om 02:00 relayer_connected | true relayer_region | eu-central-1 remote_enabled | true remote_connected | true alexa_enabled | false google_enabled | true remote_server | eu-central-1-8.ui.nabu.casa certificate_status | ready instance_id | 84f883c958844a7eab4d8537d621d2e1 can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok
Home Assistant Supervisor host_os | Home Assistant OS 12.3 -- | -- update_channel | stable supervisor_version | supervisor-2024.06.0 agent_version | 1.6.0 docker_version | 25.0.5 disk_total | 228.5 GB disk_used | 28.3 GB healthy | true supported | true host_connectivity | true supervisor_connectivity | true ntp_synchronized | true virtualization | board | generic-x86-64 supervisor_api | ok version_api | ok installed_addons | Home Assistant Google Drive Backup (0.112.1), File editor (5.8.0), Samba share (12.3.1), Terminal & SSH (9.14.0), Mosquitto broker (6.4.1), Glances (0.21.1), Zigbee2MQTT (1.38.0-1), Matter Server (6.1.2), Studio Code Server (5.15.0)
Dashboards dashboards | 3 -- | -- resources | 11 views | 13 mode | storage
Recorder oldest_recorder_run | 4 mei 2024 om 18:17 -- | -- current_recorder_run | 18 juni 2024 om 19:59 estimated_db_size | 14696.54 MiB database_engine | sqlite database_version | 3.44.2
Solcast PV Forecast can_reach_server | ok -- | -- used_requests | 44 rooftop_site_count | 2
Spotify api_endpoint_reachable | ok -- | --

Steps to reproduce the issue

  1. Updated to 12.4
  2. System restarted
  3. Hard reset the machine
  4. Booted 12.3 ...

Anything in the Supervisor logs that might be useful for us?

none

Anything in the Host logs that might be useful for us?

none

System information

No response

Additional information

image

brugk000 commented 3 months ago

Additional: the instance HAOS as vm on Unraid works as expected

spitsy1 commented 3 months ago

Having the same problem here. Can someone tell me the steps to follow-up to fix this? I'm quite noob at this.

Thanks in advance.

markusg1234 commented 3 months ago

My HA went to onboarding after upgrade from 12.3 to 12.4, generic-x86-64. Needed to do a restore.

spitsy1 commented 3 months ago

Does anyone know where i can get help to get my HA working again? I cannot reach it anymore, and really don't know where to begin. I've searched over the internet everywhere. Please help me, otherwise i can just throw the T620 in the garbage.

sairon commented 3 months ago

Normally I would assume it's the same GRUB issue that is affecting Fujitsu Q920 - in #3395 I had the suspicion that T620 might be affected as well, but now that you say you were running 12.3 without issues, it really doesn't make sense - there were no GRUB changes between these two releases :thinking: Can you try attaching a display and checking where the boot process hangs?

sairon commented 3 months ago

@spitsy1 If it fails while loading the system, it should boot to the previous slot after 3 failed boots, so rebooting it couple of times might get you back on track. But just as above, best would be attaching a display and checking what is wrong.

brugk000 commented 3 months ago

Will do that. Thanks

spitsy1 commented 3 months ago

@spitsy1 If it fails while loading the system, it should boot to the previous slot after 3 failed boots, so rebooting it couple of times might get you back on track. But just as above, best would be attaching a display and checking what is wrong.

I did reboot it 4 times and now its back online on OS 12.3. I think i just skip the update to 12.4 for now.

Thanks a lot.

brugk000 commented 3 months ago

Solved the problem. First I updated the T620 bios to the latest version. The I booted and forced the boot via slot A. Now it works with 12.4 os. New problem: I lost all my units on the sensors. Reverted to 12.3

VenominousX commented 3 months ago

Hi, same problem here. In my case HA does not get a proper network configuration:

2024-06-21 04:11:46.096 ERROR (MainThread) [async_upnp_client.ssdp] Received error: [Errno 101] Network unreachable, transport: <_SelectorDatagramTransport fd=32 read=polling write=<idle, bufsize=0>>, socket: <asyncio.TransportSocket fd=32, family=2, type=2, proto=0, laddr=('0.0.0.0', 49442)>

2024-06-21 04:11:46.097 ERROR (MainThread) [async_upnp_client.ssdp] Received error: [Errno 99] Address not available, transport: <_SelectorDatagramTransport fd=57 read=polling write=<idle, bufsize=0>>, socket: <asyncio.TransportSocket fd=57, family=10, type=2, proto=0, laddr=('::', 55125, 0, 0)>

Then some integrations fail to start and blocking the boot process.

My System: Ryzen 8845HS, DDR5 RAM, PCi 4.0 SSD, 2.5Gb Ethernet

dsoveen commented 3 months ago

Solved the problem. First I updated the T620 bios to the latest version. The I booted and forced the boot via slot A. Now it works with 12.4 os.

New problem: I lost all my units on the sensors. Reverted to 12.3

How did you upgrade bios? I own a t620 as well and have invested serious (google) time and effort trying to accomplish this. Didn't work out for me. Any help (outside this channel) would be appreciated!

mmirannalti commented 3 months ago

I had the same issue after updating to 12.4. Bare metal on a nuc 7th gen.

Switched back to 12.3 boot slot and restored backup.

brugk000 commented 3 months ago

Solved the problem. First I updated the T620 bios to the latest version. The I booted and forced the boot via slot A. Now it works with 12.4 os. New problem: I lost all my units on the sensors. Reverted to 12.3

How did you upgrade bios? I own a t620 as well and have invested serious (google) time and effort trying to accomplish this. Didn't work out for me. Any help (outside this channel) would be appreciated!

Take a look at this: https://support.hp.com/nl-nl/drivers/hp-t620-flexible-thin-client/5404706 Download sp115305.exe and generate a usb recovery disk. Boot the T620 with the disk inserterd

TheFes commented 2 months ago

For me it already didn't work on 12.3, also see https://github.com/home-assistant/operating-system/issues/3395

sairon commented 1 month ago

Per https://github.com/home-assistant/operating-system/issues/3425#issuecomment-2178517152 this original author's issue was solved. Changes in 13.0.rc1 should address other known issues with HP T620.