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:beginner: Home Assistant Operating System
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Failed to install 12.4 #3432

Open stain3565 opened 5 months ago

stain3565 commented 5 months ago

Describe the issue you are experiencing

current os version 12.3 Attempted to install 12.4 from updates "Failed to call service update/install" Have restared supervisor and restarted home assistant. No success.

Logs: 2024-06-19 13:10:50.436 INFO (MainThread) [supervisor.os.manager] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/12.4/haos_rpi4-64-12.4.raucb 2024-06-19 13:10:55.306 INFO (MainThread) [supervisor.os.manager] Completed download of OTA update file /data/tmp/hassos-12.4.raucb 2024-06-19 13:10:55.715 ERROR (MainThread) [supervisor.os.manager] Home Assistant Operating System update failed with: Installation error: Failed updating slot boot.0: failed to run slot hook: Child process exited with code 1

What operating system image do you use?

rpi4-64 (Raspberry Pi 4/400 64-bit OS)

What version of Home Assistant Operating System is installed?

6.6

Did the problem occur after upgrading the Operating System?

No

Hardware details

Just pi4

Steps to reproduce the issue

  1. Simply click install fir version 12.4

  3. ...

Anything in the Supervisor logs that might be useful for us?

2024-06-19 13:10:50.436 INFO (MainThread) [supervisor.os.manager] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/12.4/haos_rpi4-64-12.4.raucb
2024-06-19 13:10:55.306 INFO (MainThread) [supervisor.os.manager] Completed download of OTA update file /data/tmp/hassos-12.4.raucb
2024-06-19 13:10:55.715 ERROR (MainThread) [supervisor.os.manager] Home Assistant Operating System update failed with: Installation error: Failed updating slot boot.0: failed to run slot hook: Child process exited with code 1

Anything in the Host logs that might be useful for us?

Nothing useful

System information

System Information

version core-2024.6.3
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.2
os_name Linux
os_version 6.6.28-haos-raspi
arch aarch64
timezone Europe/London
config_dir /config
Home Assistant Community Store GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok GitHub API Calls Remaining | 5000 Installed Version | 1.34.0 Stage | running Available Repositories | 1404 Downloaded Repositories | 60
AccuWeather can_reach_server | ok -- | -- remaining_requests | 27
Home Assistant Cloud logged_in | true -- | -- subscription_expiration | 29 September 2024 at 01:00 relayer_connected | true relayer_region | eu-central-1 remote_enabled | true remote_connected | true alexa_enabled | true google_enabled | true remote_server | eu-central-1-9.ui.nabu.casa certificate_status | ready instance_id | 2334dad093c247fa8b69b2c522f4a8b0 can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok
Home Assistant Supervisor host_os | Home Assistant OS 12.3 -- | -- update_channel | stable supervisor_version | supervisor-2024.06.0 agent_version | 1.6.0 docker_version | 25.0.5 disk_total | 109.3 GB disk_used | 76.8 GB healthy | true supported | true host_connectivity | true supervisor_connectivity | true ntp_synchronized | true virtualization | board | rpi4-64 supervisor_api | ok version_api | ok installed_addons | Terminal & SSH (9.14.0), Home Assistant Google Drive Backup (0.112.1), MariaDB (2.7.1), Z-Wave JS UI (3.8.0), Studio Code Server (5.15.0), Mosquitto broker (6.4.1), Samba share (12.3.1), Grafana (10.0.0), InfluxDB (5.0.0), AppDaemon (0.16.6), Duck DNS (1.17.0), File editor (5.8.0), SQLite Web (4.1.2), Z-Wave JS (0.6.0), Zigbee2MQTT (1.38.0-1), TileBoard (1.3.8), Ring-MQTT with Video Streaming (5.6.7), Samba NAS (12.2.0-nas2), eWeLink Smart Home (1.4.3), TasmoAdmin (0.30.3), Ring Livestream (1.35), Samba Backup (5.2.0), Node-RED (17.0.13), ESPHome (2024.5.5), Piper (1.5.0), Whisper (2.1.0), openWakeWord (1.10.0), Git pull (7.14.1)
Dashboards dashboards | 7 -- | -- resources | 32 views | 38 mode | storage
Recorder oldest_recorder_run | 15 June 2024 at 22:34 -- | -- current_recorder_run | 19 June 2024 at 11:19 estimated_db_size | 1301.17 MiB database_engine | mysql database_version | 10.11.6
Sonoff version | 3.7.3 (e240aaf) -- | -- cloud_online | 1 / 1 local_online | 1 / 1

Additional information

No response

sairon commented 5 months ago

Do you have direct access to the Pi to check output of journalctl -u rauc.service? Maybe something could be in ha host logs -t rauc as well but that won't be as detailed.

bluenadas commented 2 months ago

Same issue, haven't been able to update past 12.3. HA yellow Rpi4 with ssd

agners commented 2 months ago

Typically this happens when there are two Home Assistant OS installation, on the SSD and on a internal SD card as well. If that is the case, probably best is to take a full backup and download, and start with a clean install on a SD card and use the SSD as data disk.

bluenadas commented 2 months ago

I've been running with the same hardware for a year an never had the issue previously? Assuming there are two OS versions (sd/ssd) is this behavior something that appeared in recent versions of OS?

Also, I misspoke previously. I'm using a CM4 with NVMe on the HA Yellow. I assume the same sd/NVMe issue could occur but I can't recall if there is an SD card even in the unit. Will need to open the unit and see.