After upgrading to OS 13.1, Home Assistant crashes during startup when a Z-Stick Gen5 is plugged in

[aygee]

Describe the issue you are experiencing

After updating to Home Assistant OS 13.1, the system won't start if my Z-Stick Gen5 is plugged in.

It throws the following errors and the reboots:

hwmon hwmon1: Failed to get throttled (-110)
INFO: rcu_preempt detected stalls on CPUs/tasks
mmc0: timeout waiting for hardware interrupt

If I unplug the Z-Stick, the system boots fine. I can then plug in the Z-Stick after startup, and my Z-Wave devices would work fine.

Before updating the OS to 13.1, I updated the Core to 2024.10.1 and I did not experience the issue after rebooting.

Prior to the update, I was on Core version 2023.5.3. I don't remember exactly the OS version, but it was probably 10.2.

I attempted a fresh install of OS 13.1 on a new SD card. However, when restoring from a backup, similar errors occur, followed by a reboot. After rebooting, the system reports that the setup did not complete.

I attempted another fresh install, this time I unplugged the Z-Stick before restoring and it completed successfully.

I tested with OS 12.4 with the same result.

Finally, I was able to successfully install and restore from backup while keeping the Z-Stick plugged in throughout the process when using OS 11.5.

What operating system image do you use?

rpi3-64 (Raspberry Pi 3 64-bit OS)

What version of Home Assistant Operating System is installed?

13.1

Did the problem occur after upgrading the Operating System?

Yes

Hardware details

Raspberry Pi 3 64bit Memory: 1GB Z-Stick Gen5

Steps to reproduce the issue

1. Fresh Install
2. Restore from backup

3. ...

Anything in the Supervisor logs that might be useful for us?

None because it wouldn't start the system when it happens.

Anything in the Host logs that might be useful for us?

None because it wouldn't start the system when it happens.

System information

System Information

version	core-2024.10.1
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.4
os_name	Linux
os_version	6.6.31-haos-raspi
arch	aarch64
timezone	Australia/Sydney
config_dir	/config

Home Assistant Cloud

logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok

Home Assistant Supervisor

host_os | Home Assistant OS 13.1 -- | -- update_channel | stable supervisor_version | supervisor-2024.09.1 agent_version | 1.6.0 docker_version | 26.1.4 disk_total | 229.2 GB disk_used | 6.1 GB healthy | true supported | true host_connectivity | true supervisor_connectivity | true ntp_synchronized | true virtualization | board | rpi3-64 supervisor_api | ok version_api | ok installed_addons | Z-Wave JS UI (3.13.2), Advanced SSH & Web Terminal (19.0.0)

Dashboards

dashboards | 2 -- | -- resources | 0 views | 3 mode | storage

Recorder

oldest_recorder_run | January 24, 2024 at 10:49 PM -- | -- current_recorder_run | October 7, 2024 at 11:28 PM estimated_db_size | 2315.00 MiB database_engine | mysql database_version | 10.11.3

Additional information

[N3rdix]

have you tried a different SD card? Sounds like your card could be corrupted

[aygee]

When I tried to install different OS version, I was using a different SD card. The issue exists in 13.1 and 12.4, but not 11.5

[sairon]

AFAIK Aeotec Gen 5 is the same hardware as the problematic Z-Wave.me stick. Using the dwc2 driver should help there, see https://github.com/home-assistant/operating-system/issues/3362 for details. Closing this as a duplicate.

[aygee]

Thanks for the help. The dwc2 driver fixed it for me!