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:beginner: Home Assistant Operating System
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Serial exception after OS upgrade to 13.2 #3637

Open marceldeklerk opened 1 month ago

marceldeklerk commented 1 month ago

Describe the issue you are experiencing

Hi. Today I upgraded my Home Assistant operating system to version 13.2 Immediately, 15 seconds after it booted, it crashed. This is what i found in the home-assistant.log file

[bellows.uart] Lost serial connection: SerialException('device reports readiness to read but returned no data (device disconnected or multiple access on port?)')

Every new attempt to boot my Intel NUC device ends up in HA crashing a few seconds after having booted up. The only way to boot my device is to disconnect my Sonoff Zigbee 3.0 USB dongle from my device.

Is this making sense to anyone? Especially since this first happened immediately after the upgrade, I think it will be related to it.

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

6.6.54-haos

Did the problem occur after upgrading the Operating System?

Yes

Hardware details

Sonoff zigbee 3.0 USB dongle

System Information

version core-2024.10.2
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.4
os_name Linux
os_version 6.6.54-haos
arch x86_64
timezone Europe/Amsterdam
config_dir /config
Home Assistant Community Store GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok HACS Data | ok GitHub API Calls Remaining | 5000 Installed Version | 2.0.1 Stage | running Available Repositories | 1442 Downloaded Repositories | 25
Home Assistant Cloud logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok
Home Assistant Supervisor host_os | Home Assistant OS 13.2 -- | -- update_channel | stable supervisor_version | supervisor-2024.10.2 agent_version | 1.6.0 docker_version | 27.2.0 disk_total | 219.4 GB disk_used | 23.0 GB healthy | true supported | true host_connectivity | true supervisor_connectivity | true ntp_synchronized | true virtualization | board | generic-x86-64 supervisor_api | ok version_api | ok installed_addons | Let's Encrypt (5.2.2), NGINX Home Assistant SSL proxy (3.11.0), Samba share (12.3.2), TasmoAdmin (0.30.6), Grafana (10.1.2), AirCast (4.2.2), File editor (5.8.0), Mosquitto broker (6.4.1), AdGuard Home (5.1.4), UniFi Network Application (3.4.0), MariaDB (2.7.1), Advanced SSH & Web Terminal (19.0.0), AppDaemon (0.16.7), MQTT Explorer (browser-1.0.1), Glances (0.21.1), Studio Code Server (5.17.2), Log Viewer (0.17.1), go2rtc (1.9.4)
Dashboards dashboards | 4 -- | -- resources | 14 views | 16 mode | storage
Recorder oldest_recorder_run | September 18, 2024 at 6:23 PM -- | -- current_recorder_run | October 18, 2024 at 2:58 PM estimated_db_size | 2391.89 MiB database_engine | mysql database_version | 10.11.6
Spotify api_endpoint_reachable | ok -- | --

Steps to reproduce the issue

  1. Reboot the HA device
  2. Wait around 15 seconds after home assistant is up
  3. Find the error in the home-assistant.log

Anything in the Supervisor logs that might be useful for us?

2024-10-18 14:53:19.394 ERROR (bellows.thread_0) [bellows.uart] Lost serial connection: SerialException('device reports readiness to read but returned no data (device disconnected or multiple access on port?)')

Anything in the Host logs that might be useful for us?

Nothing else than the error already shared.

System information

No response

Additional information

No response

agners commented 1 month ago

Can you try if downgrading to the previous release using ha os boot-slot other helps?

marceldeklerk commented 1 month ago

Unfortunately that didn’t help. The Zigbee controller is fine when I connect it to a new HA installation.