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home-assistant / supervisor

:house_with_garden: Home Assistant Supervisor
https://home-assistant.io/hassio/
Apache License 2.0
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"You are running an unsupported installation" #2465

Closed gerdesj closed 3 years ago

gerdesj commented 3 years ago

"You are running an unsupported installation" is reported in Supervisor -> System. The two faults reported to me are "Operating System" and "Systemd".

# cat /etc/os-release 
PRETTY_NAME="Debian GNU/Linux 10 (buster)"
NAME="Debian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION_CODENAME=buster
ID=debian
...
#systemctl 
  UNIT                                                                                                  LOAD   ACTIVE SUB       DESCRIPTION                                                                                     
  proc-sys-fs-binfmt_misc.automount                                                                     loaded active waiting   Arbitrary Executable File Formats File System Automount Point                                   
  sys-devices-pci0000:00-0000:00:10.0-host32-target32:0:0-32:0:0:0-block-sda-sda1.device                loaded active plugged   Virtual_disk 1                                                                                  
  sys-devices-pci0000:00-0000:00:10.0-host32-target32:0:0-32:0:0:0-block-sda-sda2.device                loaded active plugged   Virtual_disk 2                                                                                  
  sys-devices-pci0000:00-0000:00:10.0-host32-target32:0:0-32:0:0:0-block-sda-sda5.device                loaded active plugged   LVM PV qMK6ly-kSKv-OgIL-BDGk-OrUi-f
...

Version: supervisor-2021.01.7

frenck commented 3 years ago

Can you provide the output of:

ha info and ha resolution info ?

gerdesj commented 3 years ago

root@things:~# ha info

arch: amd64
channel: stable
docker: 19.03.13
features:
- reboot
- shutdown
- services
- network
hassos: null
homeassistant: 2021.1.5
hostname: null
logging: info
machine: qemux86-64
operating_system: null
supervisor: 2021.01.7
supported: false
supported_arch:
- amd64
- i386
timezone: Europe/London

root@things:~# ha resolution info

issues: []
suggestions: []
unhealthy: []
unsupported:
- os
- systemd
frenck commented 3 years ago

OK, that is weird, as the Supervisor cannot seems to get information about the OS & systemd. Anything in the supervisor logs after restarting the supervisor?

gerdesj commented 3 years ago

It is a bit odd - this is the only "supported" HA instance I run! Attached is a quick copy and paste of the log shown in Supervisor after clicking on Restart. I wont reboot the box yet but I think that will clear the error.

superv-log.log

ludeeus commented 3 years ago

Can you run ha su logs and paste the output here as well?

pvizeli commented 3 years ago

I need the output of: hostnamectl status

gerdesj commented 3 years ago

`# ha su logs

21-01-25 11:05:15 INFO (SyncWorker_1) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-nginx_proxy with version 3.0.1
21-01-25 11:05:15 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-letsencrypt with version 4.11.0
21-01-25 11:05:15 INFO (SyncWorker_3) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-configurator with version 5.2.0
21-01-25 11:05:15 INFO (SyncWorker_1) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-rpc_shutdown with version 2.2
21-01-25 11:05:15 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to hassioaddons/node-red-amd64 with version 7.2.11
21-01-25 11:05:15 INFO (SyncWorker_2) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-mosquitto with version 5.1
21-01-25 11:05:15 INFO (MainThread) [supervisor.snapshots] Found 5 snapshot files
21-01-25 11:05:15 INFO (MainThread) [supervisor.discovery] Loaded 1 messages
21-01-25 11:05:15 INFO (MainThread) [supervisor.ingress] Loaded 0 ingress sessions
21-01-25 11:05:15 INFO (MainThread) [supervisor.resolution.check] Starting system checks with state CoreState.SETUP
21-01-25 11:05:15 INFO (MainThread) [supervisor.resolution.check] System checks complete
21-01-25 11:05:15 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state CoreState.SETUP
21-01-25 11:05:16 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
21-01-25 11:05:16 INFO (MainThread) [__main__] Running Supervisor
21-01-25 11:05:16 INFO (MainThread) [supervisor.addons] Phase 'AddonStartup.INITIALIZE' starting 0 add-ons
21-01-25 11:05:16 INFO (MainThread) [supervisor.core] Supervisor reboot detected
21-01-25 11:05:16 INFO (MainThread) [supervisor.misc.tasks] All core tasks are scheduled
21-01-25 11:05:16 INFO (MainThread) [supervisor.misc.hwmon] Started Supervisor hardware monitor
21-01-25 11:05:16 INFO (MainThread) [supervisor.core] Supervisor is up and running
21-01-25 11:05:16 INFO (MainThread) [supervisor.host.info] Updating local host information
21-01-25 11:05:16 INFO (MainThread) [supervisor.resolution.fixup] Starting system autofix at state CoreState.RUNNING
21-01-25 11:05:16 INFO (MainThread) [supervisor.resolution.fixup] System autofix complete
21-01-25 11:05:16 INFO (MainThread) [supervisor.homeassistant.api] Updated Home Assistant API token
21-01-25 11:05:16 INFO (MainThread) [supervisor.api.proxy] Home Assistant WebSocket API request initialize
21-01-25 11:05:16 INFO (MainThread) [supervisor.host.services] Updating service information
21-01-25 11:05:16 INFO (MainThread) [supervisor.api.proxy] WebSocket access from a0d7b954_nodered
21-01-25 11:05:16 INFO (MainThread) [supervisor.api.proxy] Home Assistant WebSocket API request running
21-01-25 11:05:16 INFO (MainThread) [supervisor.host.network] Updating local network information
21-01-25 11:05:16 INFO (MainThread) [supervisor.host] Host information reload completed
21-01-25 11:12:05 INFO (MainThread) [supervisor.misc.scheduler] Shutting down scheduled tasks
21-01-25 11:12:10 INFO (MainThread) [supervisor.api] Stopping API on 172.30.32.2
21-01-25 11:12:10 INFO (MainThread) [supervisor.misc.hwmon] Stopped Supervisor hardware monitor
21-01-25 11:12:10 INFO (MainThread) [supervisor.core] Supervisor is down - 100
21-01-25 11:12:10 INFO (MainThread) [__main__] Closing Supervisor
21-01-25 11:12:11 INFO (MainThread) [__main__] Initializing Supervisor setup
21-01-25 11:12:11 INFO (MainThread) [supervisor.bootstrap] Initializing Supervisor Sentry
21-01-25 11:12:11 INFO (MainThread) [supervisor.bootstrap] Seting up coresys for machine: qemux86-64
21-01-25 11:12:11 INFO (SyncWorker_0) [supervisor.docker.supervisor] Attaching to Supervisor homeassistant/amd64-hassio-supervisor with version 2021.01.7
21-01-25 11:12:11 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state CoreState.INITIALIZE
21-01-25 11:12:11 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
21-01-25 11:12:11 INFO (MainThread) [__main__] Setting up Supervisor
21-01-25 11:12:11 INFO (MainThread) [supervisor.api] Starting API on 172.30.32.2
21-01-25 11:12:17 WARNING (MainThread) [supervisor.dbus.rauc] Host has no rauc support. OTA updates have been disabled.
21-01-25 11:12:17 INFO (MainThread) [supervisor.host.info] Updating local host information
21-01-25 11:12:17 INFO (MainThread) [supervisor.host.services] Updating service information
21-01-25 11:12:17 INFO (MainThread) [supervisor.host.network] Updating local network information
21-01-25 11:12:18 INFO (MainThread) [supervisor.host.sound] Updating PulseAudio information
21-01-25 11:12:18 INFO (MainThread) [supervisor.host] Host information reload completed
21-01-25 11:12:18 INFO (MainThread) [supervisor.host.apparmor] Loading AppArmor Profiles: {'hassio-supervisor'}
21-01-25 11:12:18 INFO (MainThread) [supervisor.host.services] Reloading local service hassio-apparmor.service
21-01-25 11:12:18 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to homeassistant/amd64-hassio-dns with version 2020.12.0
21-01-25 11:12:18 INFO (MainThread) [supervisor.plugins.dns] Updated /etc/resolv.conf
21-01-25 11:12:18 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to homeassistant/amd64-hassio-audio with version 17
21-01-25 11:12:18 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to homeassistant/amd64-hassio-cli with version 2020.11.1
21-01-25 11:12:18 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to homeassistant/amd64-hassio-observer with version 2020.10.1
21-01-25 11:12:18 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to homeassistant/amd64-hassio-multicast with version 3
21-01-25 11:12:18 INFO (MainThread) [supervisor.updater] Fetching update data from https://version.home-assistant.io/stable.json
21-01-25 11:12:18 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to homeassistant/qemux86-64-homeassistant with version 2021.1.5
21-01-25 11:12:18 INFO (MainThread) [supervisor.homeassistant.secrets] Loaded 1 Home Assistant secrets
21-01-25 11:12:18 INFO (MainThread) [supervisor.hassos] No Home Assistant Operating System found
21-01-25 11:12:18 INFO (MainThread) [supervisor.store.git] Loading add-on /data/addons/git/a0d7b954 repository
21-01-25 11:12:18 INFO (MainThread) [supervisor.store.git] Loading add-on /data/addons/core repository
21-01-25 11:12:18 INFO (MainThread) [supervisor.store] Loading add-ons from store: 63 all - 63 new - 0 remove
21-01-25 11:12:18 INFO (MainThread) [supervisor.addons] Found 6 installed add-ons
21-01-25 11:12:18 INFO (SyncWorker_1) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-rpc_shutdown with version 2.2
21-01-25 11:12:18 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-letsencrypt with version 4.11.0
21-01-25 11:12:18 INFO (SyncWorker_2) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-mosquitto with version 5.1
21-01-25 11:12:18 INFO (SyncWorker_3) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-configurator with version 5.2.0
21-01-25 11:12:18 INFO (SyncWorker_0) [supervisor.docker.interface] Attaching to hassioaddons/node-red-amd64 with version 7.2.11
21-01-25 11:12:18 INFO (SyncWorker_1) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-nginx_proxy with version 3.0.1
21-01-25 11:12:18 INFO (MainThread) [supervisor.snapshots] Found 5 snapshot files
21-01-25 11:12:18 INFO (MainThread) [supervisor.discovery] Loaded 1 messages
21-01-25 11:12:18 INFO (MainThread) [supervisor.ingress] Loaded 0 ingress sessions
21-01-25 11:12:18 INFO (MainThread) [supervisor.resolution.check] Starting system checks with state CoreState.SETUP
21-01-25 11:12:18 INFO (MainThread) [supervisor.resolution.check] System checks complete
21-01-25 11:12:18 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state CoreState.SETUP
21-01-25 11:12:18 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
21-01-25 11:12:18 INFO (MainThread) [__main__] Running Supervisor
21-01-25 11:12:18 INFO (MainThread) [supervisor.addons] Phase 'AddonStartup.INITIALIZE' starting 0 add-ons
21-01-25 11:12:18 INFO (MainThread) [supervisor.core] Supervisor reboot detected
21-01-25 11:12:18 INFO (MainThread) [supervisor.misc.tasks] All core tasks are scheduled
21-01-25 11:12:18 INFO (MainThread) [supervisor.misc.hwmon] Started Supervisor hardware monitor
21-01-25 11:12:18 INFO (MainThread) [supervisor.core] Supervisor is up and running
21-01-25 11:12:18 INFO (MainThread) [supervisor.host.info] Updating local host information
21-01-25 11:12:18 INFO (MainThread) [supervisor.resolution.fixup] Starting system autofix at state CoreState.RUNNING
21-01-25 11:12:18 INFO (MainThread) [supervisor.resolution.fixup] System autofix complete
21-01-25 11:12:18 INFO (MainThread) [supervisor.host.services] Updating service information
21-01-25 11:12:18 INFO (MainThread) [supervisor.host.network] Updating local network information
21-01-25 11:12:19 INFO (MainThread) [supervisor.host] Host information reload completed
21-01-25 11:12:20 INFO (MainThread) [supervisor.homeassistant.api] Updated Home Assistant API token
21-01-25 11:12:20 INFO (MainThread) [supervisor.api.proxy] Home Assistant WebSocket API request initialize
21-01-25 11:12:20 INFO (MainThread) [supervisor.api.proxy] WebSocket access from a0d7b954_nodered
21-01-25 11:12:20 INFO (MainThread) [supervisor.api.proxy] Home Assistant WebSocket API request running
pvizeli commented 3 years ago

Do you run an LXC or other container? It sounds like your Debian system is not fully functional because it runs not on baremetal.

gerdesj commented 3 years ago 
# hostnamectl status
   Static hostname: things
         Icon name: computer-vm
           Chassis: vm
        Machine ID: ba9305a4012b4ac38f4c116e6eba6d10
           Boot ID: 3783abc0520641cda8715007669bb5c3
    Virtualization: vmware
  Operating System: Debian GNU/Linux 10 (buster)
            Kernel: Linux 4.19.0-12-amd64
      Architecture: x86-64