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home-assistant / supervisor

:house_with_garden: Home Assistant Supervisor
https://home-assistant.io/hassio/
Apache License 2.0
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Backup mount as default backup location causes partial system failure #5030

Closed TomK closed 1 month ago

TomK commented 2 months ago

Describe the issue you are experiencing

i've been having periodic crashes since the last supervisor update. i've narrowed it down to a NAS mount.

I have four mounts on my WD MyCloud Home Duo:

default_backup_mount: null
mounts:
- name: frigate
  read_only: false
  server: 192.168.0.25
  share: localuser/frigate
  state: active
  type: cifs
  usage: media
  version: null
- name: ha_backup
  read_only: false
  server: 192.168.0.25
  share: localuser/ha-backup
  state: active
  type: cifs
  usage: backup
  version: null
- name: plex
  read_only: false
  server: 192.168.0.25
  share: localuser/Plex
  state: active
  type: cifs
  usage: share
  version: null
- name: doubletake
  read_only: false
  server: 192.168.0.25
  share: localuser/double-take
  state: active
  type: cifs
  usage: media
  version: null

i removed all of them and re-added the one named ha_backup, within few moments and the system becomes partly unresponsive. I say partly, because some ui elements load, but many pages timeout, and eventually report: "Unable to load the panel source: /api/hassio/app/entrypoint.js" On the storage page, i've also received the error: "Network storage is not supported on this host"

I have reinstated the other mounts, frigate, plex and doubletake, and the system remains stable. So for now, i am simply backing up onto my primary disk.

I'd like to note, this setup was working fine until the recent supervisor update.

What type of installation are you running?

Home Assistant OS

Which operating system are you running on?

Home Assistant Operating System

Steps to reproduce the issue

  1. create a backup share (cifs)
  2. set share as default backup location
  3. wait for system to behave unusually ...

Anything in the Supervisor logs that might be useful for us?

I run a pretty basic setup, initially installed using https://www.home-assistant.io/installation/generic-x86-64 on an Lenovo ThinkCentre M710q Tiny

System Health information

System Information

version core-2024.4.3
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.2
os_name Linux
os_version 6.6.25-haos
arch x86_64
timezone Europe/London
config_dir /config
Home Assistant Community Store GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok GitHub API Calls Remaining | 5000 Installed Version | 1.34.0 Stage | running Available Repositories | 1399 Downloaded Repositories | 11
Home Assistant Cloud logged_in | true -- | -- subscription_expiration | 13 May 2024 at 01:00 relayer_connected | true relayer_region | eu-central-1 remote_enabled | false remote_connected | false alexa_enabled | false google_enabled | true remote_server | eu-central-1-10.ui.nabu.casa certificate_status | ready instance_id | 5e00b2e260ae4f1194818e5fbe562683 can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok
Home Assistant Supervisor host_os | Home Assistant OS 12.2 -- | -- update_channel | beta supervisor_version | supervisor-2024.04.2 agent_version | 1.6.0 docker_version | 25.0.5 disk_total | 109.3 GB disk_used | 52.5 GB healthy | true supported | true board | generic-x86-64 supervisor_api | ok version_api | ok installed_addons | Home Assistant Google Drive Backup (0.112.1), Studio Code Server (5.15.0), NGINX Home Assistant SSL proxy (3.9.0), Node-RED (17.0.12), Advanced SSH & Web Terminal (17.2.0), Mosquitto broker (6.4.0), ESPHome (2024.4.0), Google Cloud DNS (1.0.2), chrony (3.0.1), Exadel CompreFace (1.1.0), Transmission (dev), Matter Server (5.5.1), Whisper (2.0.0), Piper (1.5.0), Asterisk (4.2.0), Plex Media Server (3.5.0), Silicon Labs Multiprotocol (2.4.5), openWakeWord (1.10.0), PS5 MQTT (1.3.3), AdGuard Home (5.0.6), Frigate (0.13.2), CodeProject AI.Server (CPU) (2.5.1), Double Take (1.13.11.8)
Dashboards dashboards | 2 -- | -- resources | 3 views | 7 mode | storage
Recorder oldest_recorder_run | 11 April 2024 at 08:42 -- | -- current_recorder_run | 21 April 2024 at 04:12 estimated_db_size | 550.19 MiB database_engine | sqlite database_version | 3.44.2

Supervisor diagnostics

No response

Additional information

No response

github-actions[bot] commented 1 month ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

TomK commented 1 month ago

This is still a problem, in the last few days my network mounts all stopped working again