[Bug]: S330 EufyCam not compatible with Security App log error(Cams not showing up - Homebase 3 shows up)

[jamaalmck]

What happened?

I added my EufySecurityApp to my homebridge. I have 2 indoor cam pan and tilts that work with HomeKit natively. I am using home bridge solely for my S330's solar outdoor cameras that is on the compatible list here on githbub, but homebridge is throwing the "This accessory is not compatible with HomeBridge Eufy Security plugin: Garage Type: 19" for all 3 cameras.

Device Type

Indoor Camera (Supported)

Plugin Version

v2.0.x (Supported)

HomeBridge Version

v1.4.x (Supported)

NodeJS Version

v12 (Supported)

Operating System

Mac OS X 11+ (Supported)

Relevant log output

[5/29/2023, 1:33:16 PM] Homebridge v1.6.1 (HAP v0.11.1) (Homebridge 8350) is running on port 51498.
[5/29/2023, 1:33:16 PM] [EufySecurity-2.1.7] DEBUG: EufyClient connected true
[5/29/2023, 1:33:16 PM] [EufySecurity-2.1.7] DEBUG: CameraMaxLivestreamDuration: 60
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: Found Station T8030P1322452A56 McKenzieHomeBase HB3 192.168.6.198
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  You're not using guest admin account with this plugin! This is not recommanded way!
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  Please look here for more details:
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  https://github.com/homebridge-eufy-security/plugin/wiki/Installation
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  T8030P1322452A56 type: 0
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: This device is not a station. Generating a new UUID to avoid any duplicate issue
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase UUID: 63b4135c-2d1d-4740-a251-470068380929
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase Constructed Station
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase manual alarm will be triggered only in these hk modes: 1
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase Mapping for station modes: [{"hk":0,"eufy":1},{"hk":1,"eufy":0},{"hk":2,"eufy":3},{"hk":3,"eufy":63}]
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] INFO:  Adding new accessory: McKenzieHomeBase
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: Found Station T8410P20204203E1 Dining Room INDOOR_PT_CAMERA 192.168.6.196
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  You're not using guest admin account with this plugin! This is not recommanded way!
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  Please look here for more details:
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  https://github.com/homebridge-eufy-security/plugin/wiki/Installation
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  T8410P20204203E1 type: 0
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: Device ignored
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: Found Station T8410P202042327E Dining Room INDOOR_PT_CAMERA 192.168.6.186
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  You're not using guest admin account with this plugin! This is not recommanded way!
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  Please look here for more details:
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  https://github.com/homebridge-eufy-security/plugin/wiki/Installation
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] WARN:  T8410P202042327E type: 0
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: Device ignored
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase GET StationCurrentMode: 1
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase GET StationCurrentMode: 1
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase ON handlePropertyChange: { name: 'sdStatus', value: 0 }
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase ON handlePropertyChange: { name: 'sdCapacity', value: 12816 }
[5/29/2023, 1:33:17 PM] [EufySecurity-2.1.7] DEBUG: McKenzieHomeBase ON handlePropertyChange: { name: 'sdCapacityAvailable', value: 10015 }
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Found device T8160P1122480F8D Garage CAMERA3
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Garage UUID: 2257f0d3-32e7-4c0a-8b7c-cbbbe9c5db5e
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] WARN:  This accessory is not compatible with HomeBridge Eufy Security plugin: Garage Type: 19
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Found device T8160P1122481254 Backyard CAMERA3
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Backyard UUID: c00381f3-b928-431a-b571-c4ddf7e812e2
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] WARN:  This accessory is not compatible with HomeBridge Eufy Security plugin: Backyard Type: 19
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Found device T8160P11224810A9 Other CAMERA3
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Other UUID: 93096670-6fb1-4d9c-97dc-b1d4b9b401bc
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] WARN:  This accessory is not compatible with HomeBridge Eufy Security plugin: Other Type: 19
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Found device T8410P20204203E1 Dining Room INDOOR_PT_CAMERA
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Device ignored
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Found device T8410P202042327E Dining Room INDOOR_PT_CAMERA
[5/29/2023, 1:33:27 PM] [EufySecurity-2.1.7] DEBUG: Device ignored
[5/29/2023, 1:33:28 PM] [EufySecurity-2.1.7] DEBUG: Push Connected!
[5/29/2023, 1:34:01 PM] [EufySecurity-2.1.7] INFO:  Looking for old cached accessories that seem to be outdated...
[5/29/2023, 1:34:01 PM] [EufySecurity-2.1.7] INFO:  No outdated cached accessories found.

config

Homebridge
Status
Plugins
Config
Accessories
Homebridge Config Editor
RESTORESAVE
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{    "bridge": {        "name": "Homebridge 8350",        "username": "0E:D6:3B:83:26:A5",        "port": 51498,        "pin": "307-90-864"    },    "accessories": [],    "platforms": [        {            "name": "Config",            "port": 8581,            "platform": "config"        },        {            "username": "j",            "password": "",            "country": "US",            "deviceName": "",            "platform": "EufySecurity",            "stations": [                {                    "serialNumber": "T8030P1322452A56",                    "manualTriggerModes": [                        1                    ]                }            ],            "ignoreStations": [],            "ignoreDevices": [                "T8410P20204203E1",                "T8410P202042327E"            ],            "cameras": [                {                    "serialNumber": "T8160P1122480F8D",                    "rtsp": false,                    "talkback": false                },                {                    "serialNumber": "T8160P1122481254",                    "rtsp": false,                    "talkback": false                }            ],            "CameraMaxLivestreamDuration": 60,            "enableDetailedLogging": true,            "cleanCache": true,            "_bridge": {                "username": "0E:24:14:31:C9:9C",                "port": 40777            }        }    ]}

true

[mlope653]

While I am using a docker instance, I am getting the same errors in my build at the moment as well.

[ckangnz]

I also had this issue on mine. Upgraded the version to the beta 2.2.0-beta-.19 but still had issue. Now my credential is stuck with captcha because i'm using Hoobs :( Would it be possible to display some kind of url in the error message for us to login manually?

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[github-actions[bot]]

This issue was closed because it has been stalled for 5 days with no activity.