[Bug]: T8210 when the bell is pressed, HomePods aren't ringing

[jcouzy]

What happened?

When the doorbell is pressed on the T8210, the HomePod Mini's aren't ringing. The Eufy App does produce sound, but Homekit isn't picking up.

Device Type

Doorbell (Supported)

Plugin Version

v2.0.x (Supported)

HomeBridge Version

v1.6.x (Supported)

NodeJS Version

v18 (Supported)

Operating System

Debian 10+ (Supported)

Relevant log output

I can't find log regarding the event.

config

{
    "enableDetailedLogging": false,
    "CameraMaxLivestreamDuration": 120,
    "pollingIntervalMinutes": 1,
    "hkHome": 1,
    "hkAway": 0,
    "hkNight": 3,
    "hkOff": 63,
    "ignoreStations": [],
    "ignoreDevices": [],
    "country": "NL",
    "cameras": [
        {
            "serialNumber": "T8210P6422411FF8",
            "rtsp": false,
            "enableCamera": true,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "immediateRingNotificationWithoutSnapshot": true,
            "delayCameraSnapshot": true,
            "enableButton": false,
            "motionButton": false,
            "useCachedLocalLivestream": false,
            "indoorChimeButton": true
        },
        {
            "serialNumber": "T8410P42224801EB",
            "rtsp": false,
            "enableCamera": "true",
            "useCachedLocalLivestream": false,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "enableButton": false,
            "motionButton": false,
            "delayCameraSnapshot": true
        },
        {
            "serialNumber": "T8161P1022421376",
            "rtsp": false,
            "enableCamera": true,
            "useCachedLocalLivestream": false,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "enableButton": true,
            "motionButton": false,
            "delayCameraSnapshot": true
        },
        {
            "serialNumber": "T8160P2122451F27",
            "rtsp": false,
            "enableCamera": true,
            "useCachedLocalLivestream": false,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "enableButton": true,
            "motionButton": false,
            "delayCameraSnapshot": true
        },
        {
            "serialNumber": "T8160P21224521B5",
            "rtsp": false,
            "enableCamera": true,
            "useCachedLocalLivestream": false,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "enableButton": true,
            "motionButton": false,
            "delayCameraSnapshot": true
        }
    ],
    "cleanCache": true,
    "unbridge": true,
    "platform": "EufySecurity",
    "username": "xxx",
    "password": "xxx",
    "deviceName": "",
    "_bridge": {
        "username": "xxx",
        "port": 48030
    }
}

[github-actions[bot]]

Did you check this Common Issues pages ?

[andrewtzn]

same issue with my T8210 battery doorbell. Tried removing and re-adding the doorbell to HomeKit, but it did fix the issue.

[teunardio]

Also issues with the T8210. The same issue has been happening to me for a while, doorbell events are not appearing in the logging. I tried everything, rebooting, resetting, fresh install etc, etc. No result.

[codyc1515]

Did you check the Home app settings that the doorbell chime is enabled? This isn't necessarily always on by default.

[teunardio]

@codyc1515 Yes, checked that, and is all enabled.

[TheBassfly]

I noticed the same issue. It's also the T8210, which is not ringing at the HomePods anymore.

My config: { "platform": "EufySecurity", "ignoreStations": [ "T8410P3122130FDB", "T8030P2322510ACF", "T8410P4122298480" ], "ignoreDevices": [], "cleanCache": true, "username": "password": "country": "DE", "deviceName": "", "cameras": [ { "serialNumber": "T8410P3122130FDB", "enableCamera": "true", "videoConfig": { "audio": true, "maxWidth": 640, "maxHeight": 480, "maxFPS": 15, "useSeparateProcesses": true }, "enableButton": false, "motionButton": false, "snapshotHandlingMethod": 3, "delayCameraSnapshot": false, "hsv": false, "hsvRecordingDuration": 90, "hsvConfig": {}, "refreshSnapshotIntervalMinutes": 30 }, { "serialNumber": "T8210P00202218E1", "rtsp": false, "enableCamera": true, "videoConfig": { "audio": true, "maxWidth": 640, "maxHeight": 480, "maxFPS": 15, "useSeparateProcesses": true }, "talkback": true, "talkbackChannels": 1, "enableButton": false, "motionButton": false, "indoorChimeButton": false, "hsv": false, "hsvRecordingDuration": 90, "hsvConfig": {}, "snapshotHandlingMethod": 3, "immediateRingNotificationWithoutSnapshot": true, "useCachedLocalLivestream": true, "refreshSnapshotIntervalMinutes": 30 }, { "serialNumber": "T8114P0121091166", "enableCamera": "true", "videoConfig": { "audio": true, "maxWidth": 640, "maxHeight": 480, "maxFPS": 15, "useSeparateProcesses": true }, "enableButton": false, "motionButton": false, "hsv": false, "hsvRecordingDuration": 90, "hsvConfig": {}, "snapshotHandlingMethod": 3, "refreshSnapshotIntervalMinutes": 30 }, { "serialNumber": "T8410P4122298480", "enableCamera": "true", "videoConfig": { "audio": true }, "talkback": false, "talkbackChannels": 1, "hsv": false, "hsvRecordingDuration": 90, "hsvConfig": {}, "snapshotHandlingMethod": 3, "enableButton": false, "motionButton": false }, { "serialNumber": "T8134P202326321C", "rtsp": false, "talkback": false } ], "preferLocalConnection": true, "ignoreMultipleDevicesWarning": true }

[makis11111]

I have same isssue … restart only for 1st ting fixes the issue . After pressing ring button again 2nd, 3rd time no more notifications on HomeKit. Restart again and 1st ring works ; 2nd ,3rd , etc doesn’t work . Same loop . So annoyed , checked all settings , re-installed fress all HB setup but same issue

[gielk]

I have plugged in the original chime on the T8200 because I was missing people who were visiting.

[rickbergmans]

I’ve got the exact same issue, also with the T8210. Please fix this bug.

[makis11111]

I’ve got the exact same issue, also with the T8210. Please fix this bug.

Check here :
https://github.com/homebridge-eufy-security/plugin/issues/463

solved ! sutiim is that you need to edit some .ts or .js file to force the plugin to refresh some values

[gielk]

I’ve got the exact same issue, also with the T8210. Please fix this bug.

Check here : #463

solved ! sutiim is that you need to edit some .ts or .js file to force the plugin to refresh some values

Can we push an update so I don't have to do this manually?

[rickbergmans]

Not solved until there is an update, or the timeout is configurable in the config UI.