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homebridge-eufy-security / plugin

Homebridge plugin to control certain Eufy Security devices
Apache License 2.0
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[Bug]: T8213 unable to stream, seeing motion, ring is detected #515

Closed DWLaurie closed 6 months ago

DWLaurie commented 6 months ago

I am not certain when functionality ceased but it might coincide with the last plug in update. I am now getting this message in the logs:

[17/02/2024, 08:41:13] [homebridge-eufy-security] This plugin slows down Homebridge. The write handler for the characteristic 'Selected RTP Stream Configuration' on the accessory 'DVH - Front Doorbell E5AC' didn't respond at all!. Please check that you properly call the callback! See https://homebridge.io/w/JtMGR for more info.

Also:

[02/17/2024, 08:29:57] [EufySecurity] ERROR DVH - Front Doorbell Local livestream didn't start in time. Abort livestream request. [02/17/2024, 08:29:57] [EufySecurity] WARN DVH - Front Doorbell Could not get snapshot from livestream! [02/17/2024, 08:29:57] [EufySecurity] WARN DVH - Front Doorbell No camera source detected.

Device Type

Doorbell (Supported) T8213

Plugin Version

v2.0.x (Supported) v2.2.21

HomeBridge Version

v1.6.x (Supported) v1.7.0

NodeJS Version

other (UnSupported) v20.11.1

Operating System

Raspbian 10+ (Supported) v12-Bookworm

Relevant log output

[17/02/2024, 08:13:10] [homebridge-eufy-security] Restarting Process...
[17/02/2024, 08:13:12] [homebridge-eufy-security] Launched child bridge with PID 154472
[17/02/2024, 08:13:15] Registering platform 'homebridge-eufy-security.EufySecurity'
[17/02/2024, 08:13:15] [homebridge-eufy-security] Loaded homebridge-eufy-security v2.2.21 child bridge successfully
[17/02/2024, 08:13:15] Loaded 4 cached accessories from cachedAccessories.0EE1D1A47356.
[02/17/2024, 08:13:15]  [EufySecurity]  WARN    warning: planned changes, see https://github.com/homebridge-eufy-security/plugin/issues/1
[02/17/2024, 08:13:15]  [EufySecurity]  INFO    Country set: US
[02/17/2024, 08:13:15]  [EufySecurity]  INFO    Finished initializing!
[17/02/2024, 08:13:15] Homebridge v1.7.0 (HAP v0.11.1) (homebridge-eufy-security) is running on port 46279.
[02/17/2024, 08:13:26]  [EufySecurity]  INFO    Updating existing accessory: DVH - eufy HomeBase2
[02/17/2024, 08:13:29]  [EufySecurity]  INFO    Updating existing accessory: DVH - Back Door
[02/17/2024, 08:13:29]  [EufySecurity]  INFO    Updating existing accessory: DVH - Upstairs Door
[02/17/2024, 08:13:29]  [EufySecurity]  INFO    Updating existing accessory: DVH - Front Door
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Front Doorbell Setting up automatic snapshot refresh every 60 minutes. This may decrease battery life dramatically. The refresh process for DVH - Front Doorbell should begin in 1 minutes.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Front Doorbell is set to handle snapshots with cloud images. Snapshots might be older than they appear.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Front Doorbell Empty snapshot will be sent on ring events immediately to speed up homekit notifications.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    Publishing unbridged accessory externally: DVH - Front Doorbell
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Upstairs Doorbell Setting up automatic snapshot refresh every 60 minutes. This may decrease battery life dramatically. The refresh process for DVH - Upstairs Doorbell should begin in 2 minutes.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Upstairs Doorbell is set to handle snapshots with cloud images. Snapshots might be older than they appear.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Upstairs Doorbell Empty snapshot will be sent on ring events immediately to speed up homekit notifications.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    Publishing unbridged accessory externally: DVH - Upstairs Doorbell
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Back Doorbell Setting up automatic snapshot refresh every 60 minutes. This may decrease battery life dramatically. The refresh process for DVH - Back Doorbell should begin in 3 minutes.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Back Doorbell is set to handle snapshots with cloud images. Snapshots might be older than they appear.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    DVH - Back Doorbell Empty snapshot will be sent on ring events immediately to speed up homekit notifications.
[02/17/2024, 08:13:30]  [EufySecurity]  INFO    Publishing unbridged accessory externally: DVH - Back Doorbell
[17/02/2024, 08:13:30] DVH - Front Doorbell E5AC is running on port 34577.
[17/02/2024, 08:13:30] Please add [DVH - Front Doorbell E5AC] manually in Home app. Setup Code: 147-83-994
[17/02/2024, 08:13:31] DVH - Upstairs Doorbell 2835 is running on port 36839.
[17/02/2024, 08:13:31] Please add [DVH - Upstairs Doorbell 2835] manually in Home app. Setup Code: 147-83-994
[17/02/2024, 08:13:31] DVH - Back Doorbell F906 is running on port 39797.
[17/02/2024, 08:13:31] Please add [DVH - Back Doorbell F906] manually in Home app. Setup Code: 147-83-994
[02/17/2024, 08:14:01]  [EufySecurity]  INFO    Looking for old cached accessories that seem to be outdated...
[02/17/2024, 08:14:01]  [EufySecurity]  INFO    No outdated cached accessories found.
[02/17/2024, 08:14:40]  [EufySecurity]  ERROR   DVH - Front Doorbell Local livestream didn't start in time. Abort livestream request.
[02/17/2024, 08:14:40]  [EufySecurity]  WARN    DVH - Front Doorbell Could not get snapshot from livestream!
[02/17/2024, 08:14:40]  [EufySecurity]  WARN    DVH - Front Doorbell No camera source detected.
[02/17/2024, 08:15:40]  [EufySecurity]  ERROR   DVH - Upstairs Doorbell Local livestream didn't start in time. Abort livestream request.
[02/17/2024, 08:15:40]  [EufySecurity]  WARN    DVH - Upstairs Doorbell Could not get snapshot from livestream!
[02/17/2024, 08:15:40]  [EufySecurity]  WARN    DVH - Upstairs Doorbell No camera source detected.
[02/17/2024, 08:16:40]  [EufySecurity]  ERROR   DVH - Back Doorbell Local livestream didn't start in time. Abort livestream request.
[02/17/2024, 08:16:40]  [EufySecurity]  WARN    DVH - Back Doorbell Could not get snapshot from livestream!
[02/17/2024, 08:16:40]  [EufySecurity]  WARN    DVH - Back Doorbell No camera source detected.
[17/02/2024, 08:28:30] [homebridge-eufy-security] Launched child bridge with PID 154963
[17/02/2024, 08:28:34] [homebridge-eufy-security] Loaded homebridge-eufy-security v2.2.21 child bridge successfully
[17/02/2024, 08:41:13] [homebridge-eufy-security] This plugin slows down Homebridge. The write handler for the characteristic 'Selected RTP Stream Configuration' on the accessory 'DVH - Front Doorbell E5AC' didn't respond at all!. Please check that you properly call the callback! See https://homebridge.io/w/JtMGR for more info.
[02/17/2024, 08:41:14]  [EufySecurity]  ERROR   DVH - Front Doorbell Local livestream didn't start in time. Abort livestream request.
[02/17/2024, 08:41:14]  [EufySecurity]  ERROR   DVH - Front Doorbell Unable to start the livestream: no started livestream found

config

{
    "enableDetailedLogging": false,
    "CameraMaxLivestreamDuration": 30,
    "pollingIntervalMinutes": 10,
    "hkHome": 1,
    "hkAway": 0,
    "hkNight": 3,
    "hkOff": 63,
    "ignoreStations": [],
    "ignoreDevices": [
        "T8113N1319472ED7",
        "T8113N131949795F",
        "T8113N1320100B85"
    ],
    "country": "US",
    "cameras": [
        {
            "serialNumber": "T8213P11215106B3",
            "rtsp": false,
            "enableCamera": true,
            "enableButton": false,
            "motionButton": false,
            "indoorChimeButton": false,
            "immediateRingNotificationWithoutSnapshot": true,
            "refreshSnapshotIntervalMinutes": 60,
            "snapshotHandlingMethod": 3
        },
        {
            "serialNumber": "T8213P11220501E0",
            "rtsp": false,
            "enableCamera": true,
            "enableButton": false,
            "motionButton": false,
            "indoorChimeButton": false,
            "immediateRingNotificationWithoutSnapshot": true,
            "refreshSnapshotIntervalMinutes": 60
        },
        {
            "serialNumber": "T8213P1122050C83",
            "rtsp": false,
            "enableCamera": true,
            "enableButton": false,
            "motionButton": false,
            "indoorChimeButton": false,
            "immediateRingNotificationWithoutSnapshot": true,
            "refreshSnapshotIntervalMinutes": 60
        }
    ],
    "cleanCache": true,
    "unbridge": true,
    "username": "EMAIL",
    "password": "PASSWORD",
    "deviceName": "",
    "platform": "EufySecurity",
    "_bridge": {
        "username": "0E:E1:D1:A4:73:56",
        "port": 46279
    },
    "stations": [
        {
            "hkHome": 1,
            "hkAway": 0,
            "serialNumber": "T8010P1321492A0A",
            "hkNight": 3,
            "hkOff": 63
        }
    ]
}
github-actions[bot] commented 6 months ago

Did you check this Common Issues pages ?

DWLaurie commented 6 months ago

This has been reviewed - The connection to Eufy appears to be working as I am getting push notifications for doorbell rings and contact switches are functioning.

JayRKay commented 6 months ago

I was getting the 'livestream didn't start in time' error on my Eufy S220 doorbell. I tried everything I could think of this weekend to troubleshoot. What finally fixed it for me was rolling back from node.js version 20.11.1, back to 18.15.0 (the minimum for Homebridge 1.7.0. Once I did this I could start livestreaming video from my doorbell again.

DWLaurie commented 6 months ago

I considered this as well. Thanks for posting! I will try this as well. Perhaps incrementally back versioning node.js

DWLaurie commented 6 months ago

node.js 20.11.1 - issue encountered node.js 20.11.0 - issue not encountered Well, @JayRKay is a genius! 👍🏻 My apologies to the developers. It was not the app upgrade, it was the node.js update. For now, issue resolved for me.