[Bug]: Keypad (T8960) not supported

Damesworth commented 1 month ago

What happened?

Keypad (T8960) shows as a supported device in the supported device list: https://bropat.github.io/eufy-security-client/#/supported_devices

Please see screenshot below:

Device Type

other (UnSupported)

Plugin Version

v3.0.x (Best Effort)

HomeBridge Version

v1.7.x (Supported)

NodeJS Version

v20 (Supported)

Operating System

Raspbian 10+ (Supported)

Relevant log output

m
02:54:06 PMEufy Security Bridgedebug#########################
02:54:06 PMEufy Security Bridgedebug######### ERROR #########
02:54:06 PMEufy Security Bridgedebug#########################
02:54:06 PMEufy Security BridgedebugYou're not using a guest admin account with this plugin! You must use a guest admin account!
02:54:06 PMEufy Security BridgedebugPlease look here for more details:
02:54:06 PMEufy Security Bridgedebughttps://github.com/homebridge-eufy-security/plugin/wiki/Create-a-dedicated-admin-account-for-Homebridge-Eufy-Security-Plugin
02:54:06 PMEufy Security Bridgedebug#########################
02:54:15 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:15[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Front Door is set to handle snapshots with cloud images. Snapshots might be older than they appear.
02:54:15 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:15[0m[0m] [32m[EufySecurity][39m[0m[0m [31m[1mERROR[22m[39m[0m[0m Front Door could not fetch old snapshot: No currentSnapshot
02:54:15 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:15[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_Front Door
02:54:15 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:15[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Living Room is set to handle snapshots with cloud images. Snapshots might be older than they appear.
02:54:15 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:15[0m[0m] [32m[EufySecurity][39m[0m[0m [31m[1mERROR[22m[39m[0m[0m Living Room could not fetch old snapshot: No currentSnapshot
02:54:15 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:15[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_Living Room
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:15[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Backyard is set to handle snapshots with cloud images. Snapshots might be older than they appear.
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:15[0m[0m] [32m[EufySecurity][39m[0m[0m [31m[1mERROR[22m[39m[0m[0m Backyard could not fetch old snapshot: No currentSnapshot
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_Backyard
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Driveway is set to handle snapshots with cloud images. Snapshots might be older than they appear.
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [31m[1mERROR[22m[39m[0m[0m Driveway could not fetch old snapshot: No currentSnapshot
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_Driveway
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_Front Door
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_Garage Door
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_Back Door
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_eufy Keypad
02:54:16 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:16[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Registering new accessory: DEVICE_Front Door
02:54:39 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:54[0m[0m:39[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Garage Door ON 'ContactSensor / ContactSensorState / open': [33mfalse[39m
02:55:07 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:55[0m[0m:07[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Front Door ON 'ContactSensor / ContactSensorState / open': [33mtrue[39m
02:55:13 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:55[0m[0m:13[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Front Door ON 'ContactSensor / ContactSensorState / open': [33mfalse[39m
02:57:30 PMEufy Security BridgedebugRegistering platform 'homebridge-eufy-security.EufySecurity'
02:57:42 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:57[0m[0m:41[0m[0m] [32m[EufySecurity][39m[0m[0m [34m[1mINFO[22m[39m[0m[0m Finished shutdown!
02:57:42 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:57[0m[0m:42[0m[0m] [32m[EufySecurity][39m[0m[0m [31m[1mERROR[22m[39m[0m[0m
02:57:42 PMEufy Security Bridgedebug#########################
02:57:42 PMEufy Security Bridgedebug######### ERROR #########
02:57:42 PMEufy Security Bridgedebug#########################
02:57:42 PMEufy Security BridgedebugYou're not using a guest admin account with this plugin! You must use a guest admin account!
02:57:42 PMEufy Security BridgedebugPlease look here for more details:
02:57:42 PMEufy Security Bridgedebughttps://github.com/homebridge-eufy-security/plugin/wiki/Create-a-dedicated-admin-account-for-Homebridge-Eufy-Security-Plugin
02:57:42 PMEufy Security Bridgedebug#########################
02:57:42 PMEufy Security Bridgedebug[05[0m[0m/10[0m[0m/2024[0m[0m, 19[0m[0m:57[0m[0m:42[0m[0m] [32m[EufySecurity][39m[0m[0m [31m[1mERROR[22m[39m[0m[0m

config

config set in your custom ui

ccanalia82 commented 1 month ago

Looks to me like you haven’t done what the log says to do.

PMEufy Security BridgedebugYou're not using a guest admin account with this plugin! You must use a guest admin account! 02:57:42 PMEufy Security BridgedebugPlease look here for more details: 02:57:42 PMEufy Security Bridgedebughttps://github.com/homebridge-eufy-security/plugin/wiki/Create-a-dedicated-admin-account-for-Homebridge-Eufy-Security-Plugin

On May 10, 2024, at 14:19, Damesworth @.***> wrote:

PMEufy Security BridgedebugYou're not using a guest admin account with this plugin! You must use a guest admin account! 02:57:42 PMEufy Security BridgedebugPlease look here for more details: 02:57:42 PMEufy Security Bridgedebughttps://github.com/homebridge-eufy-security/plugin/wiki/Create-a-dedicated-admin-account-for-Homebridge-Eufy-Security-Plugin

Damesworth commented 1 month ago

I have now created an admin account. It added the base station but not the keypad singled out like the other devices, but now doesn’t recognize my eufy security lock, although it did before without the admin account.

lenoxys commented 1 month ago

Hi @Damesworth, when you mention 'keypad not supported,' could you elaborate on what exactly that entails? What functionality were you hoping to achieve with a keypad? In my setup, the keypad primarily triggers the alarm status, which can also be activated directly through HomeKit. In the past, it was labeled as 'not compatible.' In fact enabling keypad or not won't have any effect.

You need to setup likes below :

As for the lock, I assume you'd need to grant administrative rights to the lock through the Eufy app. Locks operate as independent accessories from the Eufy side.

homebridge-eufy-security / plugin