Closed kwhittenberger closed 3 years ago
Leaving the pi outside of the case and connected to a keyboard and monitor and the service is still up and running; however, the undervolt error message is still occurring.
After leaving my hoobs box running for a couple of days, I am seeing the issues with the service not being available. I am attaching a screenshot of the errors that are now appearing. Possibly related to under-voltage or bad Pi/SD Card?
My HOOBS had the same issue after a power interruption. I have tried ssh (no luck) but also noticed the green light next to the power light doing four long flashed.
I re-formatted my SD card according to Raspbian specs and used etcher to re-flash the HOOBS dmg to the card, and have tried doing this with zip versions, and homebridge instead for good measure.
As far as I can tell, my SD card reader has somehow been damaged (not very likely) or the card is corrupt (little evidence of this) but either way, this kind of failure should be something that can be addressed by a "hard reset" option, as opposed to all the time I don't have.
I would personally like a refund for this HOOBS box, as the amount of time and effort it has leached from my home office work is worth a great deal more than the overpriced cheap Pi, cheap case, and incomplete software solution that is HOOBS.
I'm not aware of a power outage but that doesn't mean it didn't happen. I have everything connected to UPSs and surge protectors but who knows. Right now, I'm happy with HOOBs itself but concerned that there has been no response whatsoever from the team for this issue.
Yes. Over two weeks have passed and no one from HOOBS has offered one whit of support; that makes the project feel a bit like a scam.
On Mon, Feb 1, 2021 at 3:45 PM kwhittenberger notifications@github.com wrote:
I'm not aware of a power outage but that doesn't mean it didn't happen. I have everything connected to UPSs and surge protectors but who knows. Right now, I'm happy with HOOBs itself but concerned that there has been no response whatsoever from the team for this issue.
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From your title and logs, it looks like the SD card is corrupt and needs re-flashing. You can download a fresh image here https://github.com/hoobs-org/HOOBS/releases
And you can flash the SD card using something like the balinaEtcher.
If you do not want to open the case, you can send an email to info@hoobs.org with your order number to see if we can replace the SD Card.
Description Started receiving the error Error: EIO: i/o error, stat '/usr/local/lib/node_modules/@hoobs/hoobs/interface/index.html'/ Tried to ssh in, but couldn't. After shutting hoobs down for a day, plugged it back in and the service started but as I was trying to backup the configuration, I was no longer able to access it. I was able to ssh in, but can't run any commands, e.g.,
cat ~/.hoobs/etc/config.json sh: cat: command not found
Version Please include the version of HOOBS you are using. 3.3.2
Did you upgrade Please let us know if you upgraded from a previous version.
Pervious version If you upgraded, please let us know your previous version. New Hoobs box, so minor upgrade of 3.x.
Did you orginally upgrade to HOOBS 3 from HOOBS 2.1.1? Did you perform an upgrade from HOOBS 2.1.1? Some things are different.
What device are you using? Please let us know the device you are running HOOBS on.
If this is a custom install, what's your operating system? Please let us know what operating system and version you are using. Ex. Fedora 30 or macOS Catalina.
List your plugins Please include a list of the plugins you are using. We need to be able to find it on NPM. If the plugin is no published, please include a link to the repository. Bravia TV, MyQ, Ring, DenonTv Can't access backup of config for specifics
Post your config This can be found in the interface, Configuration -> Advanced or you can get it via SSH
cat ~/.hoobs/etc/config.json
Can't access itPost your log You can get the log from the intercafe. This is in the Log section. can't access it.
Additional context Add any other context about the problem here. Purchased this box recently and it has been running great until the last few days.
Update: I connected a monitor and keyboard and restarted and was able to log in. I can access the service from the web. On the command prompt I am getting an under-voltage detected error every couple of minutes. So far, it seems to be running outside of the box and connected to a monitor and keyboard.