EddieDSuza
commented
3 years ago The unresponsiveness happens when the box is assigned a LAN and a Wifi IP address.
The logs you posted confirm there is no issue with the plugins but the connectivity of the box to your network and to the internet.
To resolve the issue - please SSH into the box.
On MacOS use the Terminal app and type: ssh hoobs@hoobs.local
Type yes to accept the certificate key then press enter. When prompted for password, type hoobsadmin
On Windows, use Putty with the same credentials as above.
After successfully logging in, can you check the IP address allocated to the BOX. If there are more than one - reserve the LAN IP address in the router and restart your network.
This will fix the connectivity issue you are having.
stale[bot]
Description Since I’ve been using HOOBS (over a year now), it will lose connection with Apple Home. The devices will still be shown, but cannot show their status and cannot control them. Logging into HOOBS itself, everything is working fine. I just have to restart the service from the HOOBS GUI, and suddenly it regains its connection to Apple Home. This would just be an inconvenience except for winter when I have heat sources for my animals being controlled by Home. They come on when temps reach a certain trigger temperature, but when this disconnect happens, nothing works and I have no way of knowing.
Version 3.3.2
Did you upgrade Please let us know if you upgraded from a previous version.
Pervious version Unknown, but I started with version 3 (uncertain of the exact version) and this has been an issue since the beginning.
Did you orginally upgrade to HOOBS 3 from HOOBS 2.1.1? Did you perform an upgrade from HOOBS 2.1.1? Some things are different.
What device are you using? Please let us know the device you are running HOOBS on.
If this is a custom install, what's your operating system? Docker running on Ubuntu Server 20.04
List your plugins TPLink SmartHome, Hue, Tuya Web, Weather Plus
Post your config
Post your log You can get the log from the interface. This is in the Log section.
Additional context If there was an option where I got notified when this happened, I wouldn’t care because it is so easy to go into HOOBS and fix it by restarting the service. The Tuya Web plug in is what lets me use things from the Kasa app. I have 2. One is an energy monitoring smart plug. The other is an energy monitoring power strip. The plug works just fine, but the power strip constantly disconnected so I eventually took it out and now don’t use it. It would also stop HOOBS (or Homebridge itself) from working so it just wasn’t worth keeping the power strip in use so I no longer use it. Since then, that plug-in has behaved. But I have used HOOBS with and without the Tuya Web plug-in and it still disconnects from Apple Home every few days to a couple weeks. I’ve never had it go more than 2 weeks with HOOBS disconnecting from Home.