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Build your Smart Home with HOOBS. Connect over 2,000 Accessories to your favorite Ecosystem.
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Unable to link account on Nest Thermostat plugin #1708

Closed pkondapani closed 2 years ago

pkondapani commented 2 years ago

Installed Nest Thermostat app using hoobs local on my Mac, however, it shows a blank screen when I click login (Please refer third and fourth screenshots below).

I tried with various browsers such as Safari and Chrome yet it still shows the same blank screen (4th screenshot). Any help would be greatly appreciated!

image image image image

askovi commented 2 years ago

Please make sure you're running the latest HOOBS version 4.1.17 and using the latest HOOBS Desktop app for Mac or Windows. When you click the login button it's supposed to open a browser window with the google login. Make sure it opens in Chrome and that your pop-up blocker is disabled.

pkondapani commented 2 years ago

Thanks for your detailed response. My current HOOBS sw version is 4.0.87 and when I click update it says your software is up to date. I tried using the browser as well as my Mac desktop app.

May I know how can I update to 4.1.17?

askovi commented 2 years ago

Run this fix command from the HOOBS terminal (default credentials are hoobs // hoobsadmin)

curl -sk https://dl.hoobs.org/fix | sudo bash -
pkondapani commented 2 years ago

Thanks. I did execute the command and noticed the hoobs desktop version is now 4.1.17. However, I can't access hoobs local now. Could you advise further suggestions? Note: Unplugged and reconnected the hoobs hardware yet I can't access hoobs local image

askovi commented 2 years ago

Can you access the recovery terminal at http://hoobs.local:9090?

If you can, please get the logs with:

sudo hbs log
pkondapani commented 2 years ago

I was able to login to Hoobs via Mac terminal by ssh. However it says sudo hbs log not found. Please advise next steps.

pkondapani commented 2 years ago

I tried the below command suggested by you in other thread and it fixed the issue! Now my Hoobs version is updated to 4.1.18. Thanks a lot for your help!

Please run this command from the HOOBS terminal (default terminal credentials are hoobs // hoobsadmin)

curl -sk https://dl.hoobs.org/fix | sudo bash -

askovi commented 2 years ago

Glad you got it working!